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“Sunday nite get away”

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Best Western Innsuites Tucson Foothills Hotel & Suites
Ranked #40 of 128 Hotels in Tucson
Phoenix, United States
1 review
“Sunday nite get away”
4 of 5 bubbles Reviewed 1 April 2014

Rooms nicely updated,breakfast seem to be a little tired & boring.Not much to say about heating up frozen breakfast foods. The breakfast dinning room really looks tired & old..Nothing inviting..Maybe musaic,instead of the loud news...

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 5 April 2014
Dear Rachel, thanks for the review and feedback. The new broadcast during breakfast is an InnSuites standard, but I do see your point. Thanks again and regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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839 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
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  • English first
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English first
Rolling Mds, IL, United States
1 review
4 of 5 bubbles Reviewed 25 March 2014

A great place to stay for a week or more. Beds are super comfortable and breakfast is great. Beer and wine in the evening is a real treat So nice to be in warm weather as the winter of 2014 was so cold. Hotel was full but not noisey. Relaxing in the sun was perfect.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dorothy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 26 March 2014
Dear Dorothy, Thanks you so much for the nice review, Tucson winter weather can't be beat! See you next winter and thanks again!! Sincerely,
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Burbank, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 25 March 2014

Poor customer service at the front desk on arrival, Room was good but was upstairs without elevators- difficulty lugging my bag & doggie. Bed was very comfortable. Room was crammed with lot of things. The room was clean. Breakfast not as good as at other Best Westerns.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rekha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 26 March 2014
Dear Rekha, Thanks for your comments and feedback, sounds like we could have done a better job accommodating your needs for first floor. Please keep my name handy and call me next you come to Tucson and I'll assure you your room requirement. Thanks and look forward to hearing from you soon! Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 24 March 2014

We found this hotel to be far below the standards of other Best Western hotels where we have stayed. Front desk was not very helpful on arrival. We had a wheelchair to deal with and the first room we were given did not have accessible parking anywhere near it and no ramp over the curb. We waited for 45 min for another room, and had to ask the housekeeper ourselves to clean that room before doing others even tho it was 4 pm.
The room itself was very out of date..walk thru little kitchenette (with electric stove burners) to get to the bathroom. We felt like we were staying in someone's basement. The "restaurant" was the same...dungeon like and the afternoon snacks and drinks weren't worth the trip. Bought a hot dog for $5.25 with chips...ridiculous! We didn't even bother to try the breakfast the next day.

We have stayed in about 15 different hotels during the last year and this was the worst!
We were using rewards points here and I'm really hoping that did not result in the service we received.

  • Stayed March 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank smacCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 26 March 2014
Thanks for your feedback, I am sorry you did not enjoy your stay, I wish you would have spoken to me before you departed to review your stay. Sincerely,
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Lawrence, Kansas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

This hotel never fails to amaze us with its consistency in offering a great place to stay. We have stayed here for the past 15 years and without fail, it provides a quiet and clean room with a professional and friendly front desk staff. The view of the mountains is awesome. The complimentary breakfast is the best we've seen..sausage, eggs, hash browns, biscuits & gravy and waffles! Very affordable.

Room Tip: Stay on the top floor facing the back of the hotel for a great view of the mountains!
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bphunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 26 March 2014
Thank you very much for the kind review, I look forward to your 16th visit next year:) Thanks again! Sincerely,
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Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

My friend and I traveled to Tucson for a half marathon. We needed a place to stay that was clean, comfortable, reasonably priced, and relatively close to the venue. This is a nice hotel. The room was not elaborate, but definitely nice, clean, and comfortable. The room had a refrigerator and microwave, which was a nice addition. It was perfect and they let us have a late check-out so we could shower up before heading home. I definitely recommend this hotel if you're looking for something that is simple, nice, and reasonably priced.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Critzyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 24 March 2014
Thank you very much for the kind review, hope the weather was nice for the run, we have been having a terrific winter this year. Thanks again and see you next time for the marathon!!
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Phoenix, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2014

Easy check in and check out, very clean room but seem a bit outdated with a great breakfast. Wi-fi worked well with minimal problems. Staff was friendly and helpful. I will stay here again on my next business trip.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCousins, General Manager at Best Western Innsuites Tucson Foothills Hotel & Suites, responded to this review, 20 March 2014
Dear Victoria, Thanks you so much for the kind review, we look forward to your return, Thanks again! Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Innsuites Tucson Foothills Hotel & Suites

Property: Best Western Innsuites Tucson Foothills Hotel & Suites
Address: 6201 North Oracle Road, Tucson, AZ 85704
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Tucson
#37 Romantic Hotel in Tucson
#44 Family Hotel in Tucson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Innsuites Tucson Foothills Hotel & Suites 2.5*
Number of rooms: 159
Official Description (provided by the hotel):
Perfect for business and leisure travel, we set a new standard among Tucson hotels for suite accommodations, free amenities and superior service in the Tucson Catalina Foothills-area. Delight in magnificent mountain views. Enjoy nearby UA, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Tucson area. Suite Luxury for Less with Cloud 9 Beds & Bedding and Free: 24-hour Airport Shuttle, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Tucson Foothills Hotel And Suites
Best Western Plus Innsuites Tucson Foothills Hotel Tucson
Best Western Tucson
Tucson Best Western
Best Western Innsuites Tucson Foothills Hotel & Suites Arizona

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