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“Unique experience for european folks….”

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The Historic Hotel Congress
Ranked #52 of 128 Hotels in Tucson
GreenLeadersGold level
Jakarta, Indonesia
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Unique experience for european folks….”
Reviewed 21 August 2014

I arrived in Tucson after a long trip by road from Hermossillo. And by chance arrived at the Congress Hotel. And it had been a great stay, felt like a kid coming back to the past, we really loved this hotel. After a good dinner at the restaurant, we heard some music and a big party was on…and it was a great time and fun. Clearly if you are looking for some TV, pool or other forget it. But this hotel is just unique….a must to try...

  • Stayed December 2013, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Philippe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 3 September 2014
Dear Guest,

Thank you for finding us and we hope you come back again soon.

Best,

Julie Brown
Hotel Rooms Manager
Hotel Congress
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
East Lansing, Michigan
Level Contributor
293 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 13 August 2014

I've been curious about this place for years, but we usually stay with family when visiting Tucson. This time we branched out. The Hotel Congress was everything I expected (which was kind of an upscale youth hostel) and more. It is a luxury hotel by turn of the (last) century standards, and it's noisy. No TVs or elevator, very little parking (though a convenient garage across the street), inefficient air conditioning, small bathroom. Also loads of charm, a feeling of history, a bar with a great beer selection, free entertainment, a great restaurant, and walking distance to other restaurants, sights, and night spots.

We loved it. And we're way too old to be hipsters. But it's not for everyone. Their website provides a great introduction.

Room Tip: They really mean it about the noise. We were on the opposite side from the club and it was still noi...
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  • Stayed April 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank seecrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 14 August 2014
Dear Guest,

Thank you for giving us such a candid review. You wanted to give us a try, but made sure you knew what to expect, because you understood us you got to enjoy everything we had to offer.

Thank you for being our guest hope to see you soon.

Best,

Julie Brown
Hotel Rooms Manger
Hotel Congress
Julie@hotelcongress.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
493 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed 12 July 2014

Besides being *shipster hotel with dressed up teen-agers and young adults in the lobby waiting in line to get access to the hotel's bar/club/restaurant, this hotel didn't meet some basic needs that customers may have after a long trip.

For us (a couple), the noise was not the biggest problem as many people state here because "historic rooms" were quite silent, so club's noise didn't disturb us at all (they even provided the room with ear plugs for noise). What really disturbed us was the absence of basic needs such as iron, iron board, hair dryer and fridge. They have *shipster radio, but they don't have enough space in the toilet, so you need to make some acrobatics in order to fit in it. Absence of elevator is another minus, which will push you to make some sort of exercise to bring heavy luggage to the second floor, where all rooms are located. It is interesting that hotel used to have elevator by 1934 according to it's description, but it was destroyed by fire same year. Since then, it seems that noone cared to bring it back. Absence of any complimentary breakfast is also a big disappointment. We don't think that having couple of muffins and juices at the early morning would make a bad weather for the hotel. However, it seems that giving breakfast for money for the few customers in the almost empty area of the hotel's restaurant was more important. Finally, old plugs (without a hole in the middle) made impossible to plug-in half of our devices in order to charge them for the next day.

Speaking about positive sides, this hotel located on the most popular street of the city and if you will be lucky, you can have a quite nice view from the window to the main Congress street. However, position of the bed might be smarter, so customers would be able to see this view right from the bed.

In general, this hotel is quite average in terms of comfort. The whole atmosphere and *shipster style with arrogant staff can be unique in contrast to other motels. However, the idea of "historic hotel with historic pipes that you can't mess with" starts falling apart when basic needs are missing. They even try to charge 50$ for the not that special room's book with info of the hotel in case you want to take it with you. As a result, it can't be more than 3/5.

Room Tip: If you are going to live in one of the "historic" rooms, then the noise level will be lowe...
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  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Lalaki-Papaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 16 July 2014
Dear Guest,

Thank you for choosing to stay at the historic Hotel Congress. We recognize our hotel is not for everyone and sometimes guests can have different expectations for a hotel close to 100 years old. We are able to provide an iron, ironing board, hair dryer, and outlet converters upon request and we also have a designated fridge to keep any of your items cold. Being a historic hotel means we are limited on space in the rooms and wanted to alleviate any feeling of clutter by not having every room filled with the items. We do offer all guests a complimentary cocktail and baggage service to your room.

Thank you for your feedback and taking a chance on us.

Best,
Julie Brown
Hotel Rooms Manager
Hotel Congress
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 June 2014

The history and early 20th century charm of the Hotel Congress is not to be denied, nor is their excellent restaurant. But as a hotel, the place is not much. I've stayed there twice and been disappointed in the rooms and the ability to get a good night's rest both times. The street and railroad noise, when added to the first floor dance hall, guarantee a sleepless night. Modern conveniences are not part of the historic experience....no refrigerated air conditioning, no TV and no elevator. If you like a Spartan room, you found it. I suggest you simply enjoy a lobby cocktail and wonderful dinner in the café and return to a nice cool room at some other hotel.

Room Tip: The best room is at another hotel.
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank AZGulliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 27 June 2014
Dear Guest,

It's disappointing to hear you felt your room stay was less than desirable. You are right, due to the historic nature of our hotel and spacial restrictions we do not have in-room televisions, in-room refrigerators or an elevator. Because of those restrictions we offer the ability to keep your items cold in our private refrigerators and we are happy to retrieve those items at any time. In 2011 we upgraded to have air-conditioning units in all our rooms, so people do not hesitate to let us know if you need help setting the unit to your temperature preference. However we are glad to hear you enjoyed the rest of your experience and we hope to be able to count on your future business in those departments.

Julie Brown, Hotel Congress Rooms Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 June 2014

When visiting the "Old Pueblo," you must come downtown and see the amazing transformation that is taking place. There exist a vibrancy downtown like there has not been in years. Anchoring it all is the historic Hotel Congress. Just walking in this place you are immediately transported back to a more elegant time.

The corridor leading to the "Gents," is plastered with the historical accounts of the Hotels most infamous guest: The outlaw John Dillinger.

Each year in January they reenact his capture, and the ensuing shoot-out.
The event continues to grow in stature and crowd. People come from all over the world to dress in period costumes, pose with "tommy guns," and show off their vintage rides.

Don't miss history.

Room Tip: I actually did not stay at the Hotel, but have visited the restaurants and bars.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Egonvonessen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 26 June 2014
Dear Egonvonessen,

Your statement "Just walking in this place you are immediately transported back to a more elegant time." is truly what we hope all of our guests experience when they visit the Hotel Congress. We hope you visit again soon.

Best,
Julie Brown
Hotel Rooms Manager
Hotel Congress
Julie@hotelcongress.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
212 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 9 May 2014

We went to for a weekend wedding and were there for the Agave Fest. The staff repeatedly mentioned the noise level, but we never expected it to be as noisy as it was. It wasn't a problem however. We had such a great time and were so exhausted by the time we crashed, we were had no problems sleeping, even without the provided ear plugs.

The staff was very helpful and accommodating.

It isn't a great luxury hotel but it was very clean and comfortable. They work very hard to maintain the look and feel of an old inn of the Old Wild West. The history of the place is very interesting. They don't have TVs in the rooms, but they did provide WiFi, so we were able to use our devices.

We loved the breakfast at the Cup Café and the Sunday a.m. mimosa/bloodymary bar.

The location was fun because there were so many places within walking distance. We just happened to be there while they were filming the Great Food Truck Race directly in front of the hotel and on the streets around. That was an added bonus.

The large patio transformed from a huge party for the Agave Fest, the next day into a very elegant wedding setting. By the next a.m. it was back to a casual patio to sit and drink coffee and relax while waiting for a breakfast table.

Room Tip: If you need total quiet, go somewhere else. Ask for a room away from the club or on the backside of...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jchuran83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 10 May 2014
Dear jchuran83,

Last weekend was full of events for us here at the Hotel Congress, like you said we had Agave Fest, a Wedding, and then Sunday Morning's Bloody Mary Bar. We worked very hard and are grateful for the recognition. We are happy to hear you liked your room and the Cup Café also.

Hope to see you soon.

Best,

Julie Brown
Hotel Rooms Manager
Hotel Congress
Julie@hotelcongress.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wicklow, Ireland
Level Contributor
144 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 25 April 2014

This is a lovely old hotel in Tucson. It is very popular with lots of activity at night. The staff are very friendly, the rooms are not particularly big, the bed was a queen, we had a garden room which is one of the quieter rooms. We ate in the hotels restaurant and could not fault the food and service.

Room Tip: Book the garden rooms for a quiet night
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gabrielle96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieHC, Manager at The Historic Hotel Congress, responded to this review, 27 April 2014
Dear Gabrielle96,

Your group was such a pleasure to have. We are very glad you picked the Hotel Congress and hope you come back to visit us.

Best,

Julie Brown
Hotel Rooms Manger
Hotel Congress
Julie@hotelcongress.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Historic Hotel Congress

Property: The Historic Hotel Congress
Address: 311 E Congress St, Tucson, AZ 85701-1811
Region: United States > Arizona > Tucson
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
#2 Green Hotel in Tucson
#33 Romantic Hotel in Tucson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Historic Hotel Congress 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
The Hotel Congress is listed on the National Historic Hotel Registry. We pride ourselves on the many unique features we offer that you'd be hard-pressed to find elsewhere. This historic Tucson hotel transports you back in time. Some cynical city-slicker types might notice the absence of a television in any of our 40 rooms and feel slighted. But it's intentional - we strive to maintain the Hotel's original ambiance - from the iron bed to the vintage radio, from the comforting rumble of the nearby iron horse to the retro-style phone that actually connects to a switchboard at the front desk. All rooms are uniquely designed offering an original experience every time and unlike most historic hotels, all rooms have private bathrooms, free high speed internet, and a private guest lounge.The lounge offers our patrons a large-screen television with unlimited channels as well as free computer access. You can also enjoy the exclusive outdoor patio, where you can soak-up the Tucson sunshine year round. We have new upgrades for our guests, to ensure an amazing experience during your stay at Hotel Congress. *Bike Program - We now have bicycles that our guests are able to check out to explore Tucson during their stay! We recommended guests to bike the Santa Cruz River Trail, and the Train Trail behind Maynards Market and Kitchen. Let us help you explore Downtown Tucson in a new way! *Snacks from local vendors - Enjoy some treats from our local vendors. Every room has a tray filled with a variety of snacks that are available to purchase. We have: Cactus candy, Rbar Energy Bar, Spunlight Cotton Candy, Green Valley pecans, Essentia Ionized Water, POPPED Artisan Popcorn, Cerreta Candy Co., and the Kobito Hangover and Love Kits. *Guest Room Internet - We now provide super high speed wireless Internet in our guest rooms that is 10x faster than before! ... more   less 
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Also Known As:
Congress Hotel Tucson
The Historic Hotel Congress Tucson, Arizona

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