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“hot trip” 5 of 5 bubbles
Review of Doubletree by Hilton Tucson - Reid Park

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Doubletree by Hilton Tucson - Reid Park
Ranked #27 of 128 Hotels in Tucson
california
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“hot trip”
5 of 5 bubbles Reviewed 7 July 2014

Thankfully the A/C worked very well in our bedroom. Had to call maintenance to repair the a/c in the living room. All staff were pleasant and helpful. Room was beautiful. It was 104 degrees by midday. Learned to use the pool early in the morning. Fitness center had nice equipment that worked.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dlpa2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 9 July 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. I am glad that you were able to enjoy the pool and fitness center during your stay, even with the Arizona heat. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • Dutch first
  • English first
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English first
Las Vegas, NV, United States
1 review
4 of 5 bubbles Reviewed 7 July 2014

Great customer service by staff. Shuttle service within 3 miles to any resturant location Variety of food at Doulble Tree. Great pool & spa. Location close to airport. Shuttle services to and from airport.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Demaurol T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 9 July 2014
Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with a response to your stay with us. We strive for every guest to feel comfortable and welcome when they visit our hotel, and we are pleased that we were able to provide great customer service and shuttle service for you during your stay. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northumberland, Pennsylvania
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

Recently stayed at this hotel and found it to be conveniently located for touring the southern Tucson region. Rooms were very clean and comfortable and the staff at all levels were extremely friendly. The pool was an oasis on hot afternoons. Breakfast buffet was adequate and food in Cantina was very good. Would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tjegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 9 July 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. Your satisfaction is vital to our operation and I am glad that we were able to provide comfortable accomodations for your stay. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, United States
1 review
5 of 5 bubbles Reviewed 4 July 2014

People constantly said hello and asked if they could be of service. Offered extra cookies for my visiting daughter. Nice pool, the Javelena and the $5 appetizers great. Room clean and kept clean and AC excellent. Fruited water a real treat that both me and my wife enjoyed greatly. Showing that small things mean a lot. Thanks again and we will probably book again for next Jehovah's Witness assembly. Or if we are down in the mean times. ed and Jacqueline.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 9 July 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We are dedicated to outstanding service and responsiveness to our guests and are delighted we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to stay with us and we are happy that you'll choose us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
45 reviews
5 of 5 bubbles Reviewed 2 July 2014

I've stayed here for several years. Great rates and pool is beautiful, just love it there. Very quiet, except for the kids in the pool, but hey, kids are kids! Always great service and nice gym, clean rooms. The cookie upon arrival is the BEST! Love the Javalina Cantina also, always great food. Room service was awesome too!

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mirjam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 3 July 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am glad that you have enjoyed our hotel for your visits to Tucson. I am thankful for your loyalty and business over the years. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, United States
1 review
2 of 5 bubbles Reviewed 1 July 2014

No matter how low the A/C temperature was set, the room never got cooler than 83! The small bathroom was even hotter with no vent or fan, only a window for ventilation. In summer with the temp over 100 outside, an open window is not cutting it. The blow dryer was missing the cover over the fan, the shower head had a lot of white calcium build up on it. Won't stay here again, very disappointed with Double Tree, especially at Double the Price!

  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ramiro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 3 July 2014
Thank you for allowing us the opportunity to have you as our guest at the DoubleTree by Hilton – Tucson Reid Park. We appreciate the time you took to provide us with your honest and constructive critique of our hotel and services. I am sorry that we didn't create a satisfactory stay during your previous stay at our property. I will make sure my engineering department is aware of the situation and checking the A/C before we rent out our rooms. I will also let the Housekeeping manager know about the calcium build-up, so they can make sure that isn't a reocurring issue. Thank you for choosing to stay with us have a wonderful day and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 25 June 2014

We were made very comfortable by the staff at Doubletree. I asked for a quiet location and was given the perfect room. The pool was relaxing and the perfect temperature -we really felt like we were on vacation!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charlotte A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Guest Relations Manager at Doubletree by Hilton Tucson - Reid Park, responded to this review, 26 June 2014
On behalf of DoubleTree by Hilton as well as the entire staff of the DoubleTree by Hilton – Tucson Reid Park, we want to thank you for your response regarding your recent visit. We are delighted we were able to meet your standards and provide comfortable accommodations. Thank you for choosing to stay with us and we hope you allow us the opportunity to serve you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Tucson - Reid Park

Property: Doubletree by Hilton Tucson - Reid Park
Address: 445 S Alvernon Way, Tucson, AZ 85711-4121
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Tucson
#24 Romantic Hotel in Tucson
#32 Business Hotel in Tucson
#36 Family Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Tucson - Reid Park 3.5*
Number of rooms: 287
Official Description (provided by the hotel):
The hotel features 287 guestrooms; outdoor heated pool and whirlpool in a lush courtyard setting, massage services, new fitness center, cyber center and three tennis courts. Dine in the Cactus Rose Steakhouse, Javelina Cantina or Lobby Bar. Enjoy weekend entertainment and take advantage of our award-winning Sunday Brunch. Across the street is Reid Park, featuring two 18-hole golf courses, 3-mile jogging track and 25 lighted tennis courts. Doubletree Hotel is located near attractions, shopping, U of A, DMAFB, airport and business districts. ... more   less 
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Also Known As:
Doubletree By Hilton Tucson - Reid Park Hotel Tucson
Doubletree Hotel Tucson
Doubletree Tucson
Tucson Doubletree
Doubletree By Hilton Tucson - Reid Park Arizona

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