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“Great spot- Feels historic-- huge rooms” 4 of 5 bubbles
Review of DoubleTree Suites by Hilton Tucson Airport

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DoubleTree Suites by Hilton Tucson Airport
Ranked #34 of 128 Hotels in Tucson
Palo Alto, United States
1 review
“Great spot- Feels historic-- huge rooms”
4 of 5 bubbles Reviewed 26 November 2013

Perfectly southwestern building with a modern interior. huge great bed. couch. dining table. desk. tv. separate living vs. sleeping quarters. Room service in the AM came early, which was my only complaint.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paige C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Public Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 12 December 2013
Thank you for staying with us. We are delighted to hear you found your two room suite comfortable and of great quality. Thank you for your feedback on our housekeeping service we will escalate your note to our Housekeeping Manager. Thank you once again. Have a great day and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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659 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
BC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

In Oct we stayed for 1 week and we loved this hotel. You could literally walk to it from the airport but the planes never bothered us at all. The cookie at check in was the best cookie we have ever had. Staff were very accommodating and friendly. The free shuttle is convenient. I laid around the pool the whole week while my husband was in a course. It was great. The food was good and the buffet EXCELLENT. Clean rooms, bathroom a little tight but lots of room everywhere else so really no issue.

Room Tip: All looked good in the courtyard.
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BCVacationers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Public Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 12 December 2013
Thank you for staying with us recently. We are thrilled with the compliments you shared regarding our professional and pleasant staff, our delicious breakfast buffet and our beautiful spa area. We are conveniently the closest hotel to the Tucson Intl Airport and free of airplanes noise. Thank you once again. Have a great day and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falls Church, Virginia
Level Contributor
167 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

Although it's a Hilton property, I didn't expect much of our brief stay before catching a plane first thing in the morning. I'd hoped for some quiet, a clean room, and a warm shower. I was very pleasantly surprised at nearly every turn. The property is very well-maintained, the pool and hot tub were terrific, the lobby well-appointed (and even the business area to print my boarding pass was neat and well-lit). The adjoining restaurant was pleasant with a good menu, check-in and check-out was a snap, and the room was terrific! Although I like local flavor when I travel, I'd be tempted back here when next in the Tucson area.

Room Tip: Be sure to reference your Hilton Honors membership when booking. Ask for something on the 3rd floor...
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  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Public Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 12 December 2013
Thank you for taking the time to write about your recent stay with us. We are delighted to hear you found our grounds well maintained. Thank you for adding to our compliments to on airport location. We are also pleased to know your check in and checkout experience was efficient. We appreciate the compliments on our Finnegan's Restaurant. Thank you one more time. Have a great day and Happy Holidays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, AL
Level Contributor
164 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 14 November 2013

The hotel is well situated for air travelers.....minutes from the airport, but not too noisy. Room was comfortable and well cared for. Staff was helpful and made the visit pleasant. But.....the channels available on the television sucked. Bathroom was small but functional. Bed was comfortable.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Oldcoot340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 15 November 2013
Thank you for choosing Doubletree Suites by Hilton for your home away from home. We are delighted to hear you found our staff pleasant and of assistance. Please know we take pride in offering outstanding service. Unfortunately the bathroom is a little tight. Please know we have executive suites that have much larger bathrooms. Thank you one more time for staying with us, hope to see you again when travel brings you to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jasper, IN, United States
1 review
2 of 5 bubbles Reviewed 12 November 2013

Do not stay here if you like cell phone signal. Only one bar, if you stand next to the hotel room door. Go outside if you wish to talk or check e-mail via AT&T. Amazing, since it's within 1/2 mile of the Tucson Airport. Couldn't get the thermostat to work right, so I spent 3 days at 65F. Momentary power outage first day of my stay, loss of hot water the morning of my second day.

  • Stayed November 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 15 November 2013
Thank you for staying with us recently. On behalf of the entire Doubletree Suites by Hilton Tucson Airport I would like to apologize regarding your concerns with the AT&T signal. Unfortunately AT&T does not have good coverage in the area. I would also like to apologize regarding the concerns with the thermostat in your suite. We are continuously striving to provide an overall pleasant experience to our guests; guest’s comments are extremely valuable, we appreciate your feedback. My sincere apologies one more time, please visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spring valley, United States
1 review
1 of 5 bubbles Reviewed 11 November 2013

car was broke into and damage was done. was told at check in that the hotel was safe for the Family would be safe. Not so.. I would not stay at any hotel that is owned by the Hilton company. The bottom line is the family was not safe. And there insurance company didn't want to hear any thing about it.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 12 November 2013
Thank you for your review. I would like to apologize one more time about the concerns you experienced during your stay. Guest's security is extremely important to us, we have made the necessary modification to ensure that this does not occur again. I would like to extend my sincere apologies to your family and thank you one more time for giving us the opportunity to better your stay while in Tucson. Thank you, my honest apologies again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sierra Vista, United States
1 review
1 of 5 bubbles Reviewed 9 November 2013

Drove hours to stay at hotel the night before an early flight. Woke to NO HOT WATER. Hotel was aware of problem, but did not inform travelers or offer different room. Guess they were hoping everyone slept in. Otherwise, good hotel. Nice courtyard.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilse O, Guest Relations Manager at DoubleTree Suites by Hilton Tucson Airport, responded to this review, 12 November 2013
Thank you taking the time to share details regarding your recent stay with us. In behalf of the entire Doubletree by Hilton Team I would like to apologize about the concerns with the hot water. Again my sincere apologies, hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Tucson Airport

Property: DoubleTree Suites by Hilton Tucson Airport
Address: 7051 S Tucson Blvd, Tucson, AZ 85756-6931 (Formerly Radisson Suites Hotel Tucson Airport)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Family Hotel in Tucson
#42 Business Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree Suites by Hilton Tucson Airport 3*
Number of rooms: 204
Official Description (provided by the hotel):
Spanish architecture property in the high-desert environment of Tucson with open atrium in celebration of the exceptional year-round climate. All suite hotel with seperate sleeping area from living area, all suites have in room coffee machine, refrigerator and complimentary USA Today. Recreational facilities include outdoor pool/spa and exercise room with Sauna. Business services include High-Speed Internet access, and internet access via television. Wireless internet available. Additional business services available through Front Desk. Facilities also include Restaurant, Lounge, Room-Service as well as full-service Meeting/Banquet facilities - catering for 1 to 500. ... more   less 
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Also Known As:
Radisson Hotel Tucson Airport
Tucson Radisson
DoubleTree Suites By Hilton Tucson Airport Arizona

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