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Hampton Inn Tucson-Airport
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Reviews (890)
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All reviewstucson airportfront deskan early morning flighton demandroom was cleancomplimentary breakfast ispima air and space museumshuttle serviceother hotelsrental carwould stay here againone night stayfridge and microwavebusiness tripfresh fruitgreat place to stayexcellent stay
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725 - 730 of 890 reviews
Reviewed 17 July 2013

I stayed here for one night. Southwest Airlines had lost my luggage and I was feeling very stressful. The staff at the Tucson Airport Hampton Inn were really, REALLY nice! They're reassurances that my luggage would turn up were very comforting. They even gave me a super late check out.

For what it is, the hotel is fine. Not the newest, or the most flash, but spotlessly clean. My room was a bit old and dated, but everything worked 100% perfectly. Nothing to complain about. OK, it's a bit in the middle of nowhere, but for my needs it was fine.

PS - my bags arrived next day all good!

  • Stayed: June 2013, travelled solo
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Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

The lobby and hallways of the hotel looked upbeat, modern and fresh. The bathroom of the room was updated and that was its saving grace. The furniture was old and worn. There was an adapter in the wall socket with 6 cords plugged in it. It was worrisome. The curtains were from the 1980s and the smell of decades of stale cigarettes was absolutely disgusting. From the hallways it appears to be a modern, updated hotel. The room was disappointing, gross and smelly.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Hampton
1  Thank AMY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonTucsonGM, General Manager at Hampton Inn Tucson-Airport, responded to this reviewResponded 8 July 2013

Hello Amy,

I just read your review and sincerely apologize for our shortfall. This is out of character for us as we are a 100% smoke free hotel and receive raving reviews regarding the cleanliness of our guest’s rooms. I would like a chance to personally apologize so I may rectify and make it right for you today. I have reached out to you via the Hilton response survey and look forward to working with you to ensure your complete satisfaction.

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Reviewed 5 July 2013

This hotel is a very nice place with extremely helpful staff. The complimentary breakfast is better than most hotels in this price range. The coffee bar during the day and lemonade on hot days was very nice. The staff was extremely helpful and friendly.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Hampton
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonTucsonGM, General Manager at Hampton Inn Tucson-Airport, responded to this reviewResponded 8 July 2013

Wow, thank you for the five out of five review! We are extremely proud of our hotel and our entire team takes pride in providing warm, friendly and clean service to our guests. I am so happy you enjoyed our complimentary breakfast served daily. And like yourself our guest absolutely love our 24-hour beverage station; it’s just what they need after a long day of fun in the fun!

Once again, I appreciate you kind words, and hope we have the opportunity to serve you in the near future.

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Reviewed 5 July 2013

A good hotel for a night before a flight. It would even be good for a longer stay as it has a refrigerator and microwave. The breakfast was really good. Premade omelets and there is a waffle maker. Fresh fruit, muffins bread...A couple of the rooms have a balcony and that was really nice. Unfortunately we did not get to use the pool as it was thundering and lightning out.

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Hampton
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonTucsonGM, General Manager at Hampton Inn Tucson-Airport, responded to this reviewResponded 8 July 2013

Thank you for your valuable feedback. I am so glad you had the opportunity to enjoy the variety of breakfast items available during our breakfast service. Thank you for mentioning our balcony rooms as they are a great added feature for those guest looking for additional outdoor space. The next time you are in town I do hope we have the pleasure of serving you again. We also have several larger room options that may work perfect for you and your family.
Thanks again, look forward to seeing you in the near future!

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Reviewed 2 July 2013

Great property and easy access to airport. Great place for business travelers and family getaways. Lobby is very nice and the hotel staff is always friendly and helpful. Used as a getaway for my husband and I to go to the casino for a night without kids. Shuttle driver was beyond friendly and helpful. Will definitely stay there again!

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonTucsonGM, General Manager at Hampton Inn Tucson-Airport, responded to this reviewResponded 4 July 2013

Hi Laura,

Thanks for choosing to stay with us for your Weekend getaway! It was so nice to read that you and your husband were able to take advantage of our complimentary shuttle service during your visit. Thank you for mentioning our friendly and helpful staff; we pride ourselves on guest satisfaction and appreciate your kind review and hope to host the entire family next time. Thanks again.

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