At check-in the front desk attendant was enjoying her friends company, i wish i could have friends at work. next...restroom fan broken...additional door lock missing. no big deal. But the next day, we had a furry visitor running from the restroom into the closet. I ordered my room without a MOUSE.
my daughter saw it, ran and jumped onto a chair. I requested another room, when i explained to the front desk why , the lady just said "i'll give you another room". as if she had heard about this before, no reaction from her. The next room Stunk of cigarette and incense, the sheets were stained, the shower curtain had multiple stains, the restroom stunk like urine, worst than public restroom. the towels had black stains. and to top it off the manager was rude and unapologetic. Never once did she say, Sorry for the inconvenience. When i asked to change rooms, the manager wanted to charge cause i used the room and to change rooms. she implied that my daughter lied about the mouse. and said i should have requested a third room immediately. I was there for a funeral and had to get ready and leave, that lady was unprofessional and rude. Do not stay here!!!!!
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- Also Known As:
- Clarion Inn Downtown Tucson Hotel Tucson
- La Quinta Tucson
- Tucson La Quinta
- Quality Inn Tucson, Arizona