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“Love this place.”

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Westin La Paloma Resort and Spa
Ranked #18 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Atoka, Tennessee, USA
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Love this place.”
Reviewed 24 October 2011

So relaxing. Perfect for everyone. Plenty of activities in the local area to go do. The several pools well staffed, and very inviting. A waterslide for the kids and young at heart is a fun splash, too.

  • Stayed October 2011, travelled on business
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Helpful?
Thank DLavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for choosing La Paloma for your travels. I look forward to welcoming you and your family back to the pools. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
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2,747 reviews from our community

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Traveller tips help you choose the right room.   Room tips (780)
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English first
Oro Valley, Arizona, United States
1 review
Reviewed 24 October 2011

Played the golf course (Hill and Canyon nines) for the first time in October 2011. Each hole was interesting and challenging but fair (if you play the right tees for your game). Course had just been reseeded and was in great shape. The greens on the Hill nine were very undulating. Tremendous views of the Catalina Mountains on both nines and neat changes in elevation on the Canyon nine. The staff was very attentive and helpful. Kevin Crawley in the pro shop took great care of us. Just a fantastic time if you love golf.

The bonus is that the hotel restaurants/bars are as good as they get. I have been there several times. Fantastic food, as good as Tucson has to offer. Nice way to cap off a great day of golf.

A fantastic experience. Not to be missed!

  • Stayed October 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for your posting. I’m glad to see you had a chance to enjoy the Jack Nicklaus Signature golf course. I look forward to seeing you back out on the courses or relaxing afterwards in Azul. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
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Chula Vista, California
1 review
Reviewed 24 October 2011

All of the staff were very friendly and helpful! The water slide and the swim up bar were nice!

  • Stayed September 2011, travelled with friends
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Helpful?
Thank Myrna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for posting how much you enjoyed La Paloma. I hope to see you enjoying the pools again soon. I wish you and your friends continued safe travels. Remain well, Jonathan Litvack, General Manager
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Cedar Grove, WI
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2011

We stayed at La Paloma for a medical conference in Octtober 2011. After a long day of travelling, we arrived at the hotel around midnight. (Which for us was around 2AM CST...). The front desk attendant was nice, but proptly told us that there was a glitch in the computer system and our reservation had been lost. We were shuttled to another local resort of comparable quality. That night's stay was covered by La Paloma.

The next morning, we were told by another desk attendant that the hotel DELIBERATELY overbooks itself to be sure they are at a full capacity. How frustrating! We had made our reservation 2 months prior to our stay. This is the one staff member whose story we actually believed. Also of note - we had requested a fridge for medical reasons, and of course it wasn't in the room at the other resort.

Finally, we spoke with the manager on duty Kyle around noon the day we checked in. He gave us a third explanation - that guests had refused to leave the night prior. Unfortunately I just didn't buy it. However...he did make it right. We were given complimentary spa treatments for our trouble.

Now...on to the nice aspects of the resort. Beautiful. Very well kept. Very nice food. Very helpful and courteous staff. If it weren't for their questionable booking policy, I'd have given this resort 5 stars. Staying here? Take my advice - don't wait until midnight to check in...you might not have a room waiting. :)

  • Stayed October 2011, travelled on business
    • Value
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Helpful?
Thank mrskrause1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for posting. I ‘m disappointed by the many explanations, but I am glad to read Kyle was able to assist you. I will hope you may return to enjoy the resort in the near future. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
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Huntsville, Alabama
1 review
Reviewed 20 October 2011

If you are looking for a place to have a meeting, choose La Paloma. As a meeting planner, the entire staff worked very hard to make sure that the 500+ attendees had a memorable stay. The service was superior, the food was unbelievable the best SW food I have ever had.

The banquet Manager Peter Mnatzaganian, is the best was so attentive to all our needs (just like Chuck at the Paris Hotel in LV if you ever held a meeting there) and William Arce made sure that the staff had plently of hot coffee and snacks, checking on us continiously. Thank you guys.

Our registration counters was in front of a view that was picture perfect. The pink/turquoise mountain range, against the big blue sky made it hard to bew working indoor.

I could go on and on about this place.

Shrynn Beasley
CONDOR Registration Services

  • Stayed October 2011, travelled on business
    • Value
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Helpful?
Thank Shrynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for your posting. We appreciate you choosing The Westin La Paloma as your destination for your events. I look forward to working with you during your next event at La Paloma. Peter and William will be here along with Tucson's clear blue skies to welcome you. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
1 review
Reviewed 19 October 2011

I recently stayed at the Westin La Paloma for a conference, and wanted to remark at how fantastic everything was at the property, and especially their handling of the 400+ conference crowd.

The restaurant (thanks to Daniel Figueroa) was excellent, and provided fantastic service. And also of special note with regards to the conference, the buffet catering for lunches and mid-session snacks through the course of the week were fantastic. Not the usual stale breads and dry cookie fare. They were creative and had fun with it.

The rooms were spacious and comfortable, and the pool area was fabulous (not that we had much time to enjoy it during the conference).

All in all, would definitely recommend the property for a nice golf/tennis/spa getaway, or just a classy place to spend an evening away

Keep up the great work!

  • Stayed October 2011, travelled on business
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Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 31 October 2011
Thank you for your posting of the many areas you enjoyed during your conference. I look forward to seeing you back soon for business or hopefully for a weekend getaway. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
2 reviews
Reviewed 17 October 2011

I stayed at Westin La Paloma for a business conference. The hotel room was very large and comfortable, the pool area was great, the food was excellent. Most impressive was the staff - every staff member I encountered was friendly and helpful,. Not a surly employee in the bunch. I thoroughly enjoyed me stay.

Room Tip: The hotel has several buildings. Building B is very accessable to the main hotel and close to pool...
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bev R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinLaPaloma, General Manager at Westin La Paloma Resort and Spa, responded to this review, 18 October 2011
Thank you for your posting about your stay and for complementing all of our staff. We look forward to welcoming you back to La Paloma. I wish you continued safe travels. Remain well, Jonathan Litvack, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#9 Green Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona

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