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“Perfect Anniversary!!”

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Westin La Paloma Resort and Spa
Ranked #18 of 130 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Tucson, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect Anniversary!!”
Reviewed 6 January 2014

Went for our anniversary last week. Aaron S. at the front desk went the extra mile and made our trip quite memorable...because of him we had an upgraded room, champagne delivered to our room, late checkout at 4 pm. Great staycation and will definitely be back.

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Guest G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 7 January 2014
Happy Anniversary! Thank you for choosing The Westin La Paloma Resort & Spa for your staycation. There’s no better weather in the country during the winter, so a perfect time to stay close to home. We’re just a phone call away to reserve your next memorable visit. Stay well, Glenn Sampert, General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (787)
Date | Rating
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English first
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 January 2014 via mobile

We were traveling to Tucson to see out grandson. We wanted a nice place with an open pool so we could have my daughter and grandson enjoy a nice vacation as well. We had a relaxing time and our grandson learn to swim in the heated pools. They have a kiddy area that he cried to leave so much fun for him. We would definitely recommend this hotel and visit again. They even had complimentary gift wrapping so we could enjoy our visit for Christmas and surprise him with gifts from Santa.

Stayed December 2013
Helpful?
1 Thank Nchevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 7 January 2014
Thank you for choosing The Westin La Paloma Resort & Spa for your visit with your family. At this time of year a heated pool in Tucson is definitely the optimum place to be. I’m sure your daughter and grandson will be happy to have you return to La Paloma for your next visit to Tucson. Now that your grandson has mastered swimming, the Slidewinder, our water slide will be at the top of his list for activities. Be well, Glenn Sampert, General Manager
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2014

As soon as we arrived, I shared with the woman at the front desk (Denise) that we would really love a view of the sunset instead of the mountain view I had reserved. She took care of it instantly. Then, as conversation continued, I proceeded to tell her that we had just gotten engaged that morning and my fiancée and I were staying the night and celebrating. Denise asked what our drink of choice was so she could send a bottle to our room. My first thought was "Oh great, a $50 bottle of Champagne was just added to the bill", but I wasn't too concerned, we were excited because of the engagement. Later, when the Champagne arrived, along with it was a nice personalized congratulations card, along with fruit (the best strawberries we've ever had), nuts, cheese, and crackers... all complements of The Westin. Amazing surprise!

The view of the sunset was perfect from our balcony. Pillows were amazing, bed was comfy, bathroom was huge with a rain-like shower head, Starbucks coffee in the room, and the bathrobes were quite comfortable as well.

Overall, a beautiful and relaxing stay!

Room Tip: Don't as for "Mountain View" or "Golf View". Just tell them what you want to...
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  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank coopera10713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 7 January 2014
Congratulations and thank you for sharing this wonderful occasion with us. We certainly have all the Westin amenities as well as the great views for a perfect stay. We’d be delighted to assist with planning the wedding. Sharing our fabulous sunsets with family and friends would be a wonderful memory for all as you start your future together. I invite you back for many anniversaries in the years ahead. Stay well, Glenn Sampert, General Manager
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Annandale, New Jersey
Level Contributor
126 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 January 2014

You can't go wrong at Westin La Paloma Resort and Spa. The resort is beautiful following their renovation. Service is excellent. Rooms are very clean and well maintained as are the grounds and the resort facilities. Food is great. Room service exceptional. Great Red Door spa. Good restaurants. Bell staff will give you a ride out to your room an handle requests with a smile. Great people who care. They must have an exceptional hiring policy as it shows in the the quality of people and their focus on mission to impress.

Room Tip: Pay to be on the third floor for better views if that matters to you.
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  • Stayed December 2013, travelled as a couple
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    • Service
Helpful?
1 Thank 4Satisfaction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 7 January 2014
Thank you for sharing in your posting the many features of our Resort you enjoyed. Most notable is our service that enhances the extensive renovation we completed this past year. Our focus is on our guests and creating a personable stay. I hope to see you in the near future, so we may once again pamper you at The Red Door Spa and treat you to a well-deserved vacation. Stay well, Glenn Sampert, General Manager
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New York City, New York
Level Contributor
3 reviews
Reviewed 2 January 2014

The hotel/resort was lovely....clean, comfortable, good service, nice pool area, but the motivation for writing a review was our experience with the kid's club. We were hoping that our 4 1/2 year old daughter would like the kid's club so that she could go for a few hours during the week. She LOVED it. The counselors, Eric, David, Alexandra, Nico, Lexie, and Stacy were wonderful with her...they immediately engaged and played with her at an age appropriate level, and also were able to engage her with the other children who attended. Our daughter did not want to do anything else BUT attend the kid's club. She attended three hours each morning (and the great New Year's Eve party) which allowed my husband and me to get some exercise and some much needed down time. Thank you kid's club!

  • Stayed December 2013, travelled with family
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Helpful?
Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 7 January 2014
Thank you for sharing how we created the perfect trip for all. The first element for a stress free, relaxing vacation is trust and peace of mind with your children. Our Westin Kids Club associates obviously instilled this confidence during your stay. Reading about your daughter’s eagerness to return each day is truly heartwarming. What a great commendation to our staff knowing that 2014 started with such great memories for your family. I look forward to seeing you back soon for your next vacation to Tucson. Be well, Glenn Sampert, General Manager
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North East Scotland
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 December 2013

Truly excellent hotel with first class service. The property is luxurious and has all of the high end features that you'd expect. The shuttle service to local restaurants and the fantastic nearby shopping mall is very convenient.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Highlander1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 2 January 2014
Thank you for sharing how The Westin La Paloma Resort & Spa was all that you expected and more. I am delighted to read you enjoyed the convenience of a hassle-free shopping trip to The La Encantada Mall. Our shuttle eliminates the time of finding a parking spot and then the struggle of carrying packages back to the car. I look forward to seeing you return to Tucson and La Paloma soon for more dining, shopping and relaxation. Stay well, Glenn Sampert, General Manager
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Tucson, Arizona, United States
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 December 2013

La Paloma has just finished an extensive renovation and it shows in every way. This property is back to the glory days of being first class in every way. The staff is attentive and polite. The suite we were in was large and had a working fire place. Wonderful in every way.

Room Tip: Golf course and mountain views are the best.
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Green Features: Thoughtful and responsible. Energy saving features are used wherever possible.
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leighton R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 15 January 2014
Thank you for sharing. We are proud of our renovations and continue to exemplify this with the service we provide to our guests. I hope to see you in the very near future enjoying a staycation at Tucson’s Best Resort. Stay well, Glenn Sampert, General Manager
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#9 Green Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona

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