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“you can not go wrong with this property”

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Westin La Paloma Resort and Spa
Ranked #19 of 129 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 March 2014

our first visit to Tucson and we were impressed. two nights at this property which was situated next to the hills/mountains of Tucson with a golf course alongside. beautiful pool. our suite had views of the golf course ("C" building). staff was professional and service was very good. rooms are separate from the main building and you take a golf cart to the room. I consider this to be a high end resort.

  • Stayed: February 2014, travelled as a couple
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1  Thank JW4TRAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 March 2014

Thank you for sharing. I am confident we will see you soon by our pools on for a second visit to Tucson. Stay well, Glenn Sampert, General Manager

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1,417 - 1,423 of 2,857 reviews

Reviewed 3 March 2014

Our company recently held our annual sales meeting at the Westin La Paloma in Tucson, AZ. The scenery, rooms, conference areas and ground were superb. What stood out above it all was the staff. I have never worked with a team so well coordinated, so professional and so focused on delivering a best-in-class experience. Peter and Eric and the whole Westin staff were very accomodating to our team's needs. I would welcome any opportunity to take advantage of the Westin La Paloma again for business or for a personal getaway. All future resorts and hotels I stay at will, in my mind, be compared to my experiences here. It is truly the gold standard.

Room Tip: Rooms away from the pools may be quieter if you like to have your patio door open. It dodn't bot...
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  • Stayed: February 2014, travelled on business
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Thank Allan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 March 2014

We would be delighted to have you back to La Paloma. Stay and play at our pools for your next getaway to Tucson. Be well, Glenn Sampert, General Manager

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Reviewed 2 March 2014

We stayed here for our 30th anniversary. Yes, it's a huge property, with several pools. Only 1 restaurant was open, though another is opening in the next couple of weeks. Bartender Betsy was excellent! She knows her liquors, and is very personable.
If one wants to golf, play tennis or visit the spa, those items are part of the Country Club, and available at a HIGH extra cost.
My complaint is the $20 per person per day resort fee! It's supposed to cover the golf carts that take people from one part of the property to another. When our cart driver took us and our luggage to our room, he was quick to point out that the cart drivers expect to be tipped for each ride. There's also a shuttle to nearby shopping areas and restaurants. Again, a tip is expected. I'd rather the hotel just add the resort fee to the cost of a room, rather than have the extra charge. Nickel and dime-ing is not something I expect from a Westin!

Room Tip: Request a room that does not overlook Sunrise Drive. Lots of car noise day and night.
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  • Stayed: February 2014, travelled as a couple
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3  Thank bearhug68jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 13 March 2014

Happy 30th Anniversary! That's a huge milestone and we are so glad that you chose to share your special moment with us. I wanted to thank you for your honest review and your thoughts regarding the resort service charge. We honestly value our guests opinions so I am forwarding your comments to the operations team for consideration. I am happy to hear that you enjoyed your stay in other aspects during your special celebration, and the next time you chose to stay at The Westin La Paloma, please ask for me ... I would like to personally congratulate you as you head into year 31 and beyond!

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Reviewed 1 March 2014

We stayed at this hotel while visiting family in the Tucson area, and chose it for the location in the Catalina foot hills.

First off, the property is massive, with a large country club and golf course at one end, and the main hotel building at the other. The rooms themselves are laid out in clusters of two story buildings(wood frame), with 8 units per floor (approx). We booked a suite with the separate bedroom with king sized bed. The room was very nice, with a proper sitting area, a small dining table, and a half bathroom near the front door. The bedroom was very large as well, with a huge closet, and spa like bathroom with a (small) tub, separate shower and duel vanity. it was the kind of room you could comfortable stay for a few weeks in- clean, modern and lots of plug in's for chargers.
Our only problem the whole time we were there was with a sound issue with another guest. The first room we were on was in Building D, room 187. It was on the lower floor, overlooking a garden near the pool.Not the best view, but the hotel was booked solid, so we didn't mind. It was still a nice room. However, our upper neighbor was a stomper! Like every step was so loud it shook the pictures hanging on our walls. Every time they got up in that night/early morning, they woke up both up with the heavy sound of their footsteps. We complained after the second night, and were moved to a top floor unit in Building C, room 349. This room had great views of the mountains, golf course and city lights. And was very quiet! Big thanks to the Day Manager Aaron for helping us salvage our vacation. Tip: If you are staying on this side of the resort, it is much easier and cheaper(free) to park in the country club parking lot.

The main pool area was very clean and well laid out. We had lunch here one day poolside (tasty), then booked a great cabana for lounging in. For $40 we had a great private cabana made of stone, and perched on a hillside overlooking the pool. It was quiet, private and lots of shade from the trees. It included bottled water, and a massive bowl of fresh fruit, it was such a great way to relax! The staff at the pool were very attentive and polite, and drinks were strong at the swim up bar (yum).

Overall, the service, location and room size made this Westin a great stay for us- and we will stay here again next time we are in the area!

Room Tip: Top floor unit if light sleepers; Building A and C have best views
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  • Stayed: February 2014, travelled as a couple
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2  Thank SunPrincess9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 4 March 2014

We are so glad that Aaron was able to make your stay with us even more enjoyable! Our goal is to ensure that every guest is as comfortable as you were relaxing in that cabana! You made your vacation sound simply lovely (as I'm sure it was, because our weather is normally amazing for poolside rejuvenation). Thank you for sharing your experience, I enjoyed reading your review and knowing that we created such a fun and memorable experience for you. We are thrilled that you plan to stay with us again. Be well.

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Reviewed 1 March 2014

The staff and crew made our group of about a hundred feel very welcome and made us feel right at home. This was an industry trade conference for us, but many have commented that they want to bring their families back. The food was great - we asked the chef to give us his best, and he really came through.

Room Tip: Great sunset views and views of the mountains from C buildings.
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  • Stayed: February 2014, travelled on business
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1  Thank Jon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 4 March 2014

Thank you for your kind review! We are thrilled that you enjoyed your experience during the trade conference, and hope to see many of you team return for some personal rejuvenation! Be well.

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Reviewed 27 February 2014

During my first visit I stayed there for 2 nights as part of a team for a technical workshop. Great experience! Staff were very welcoming and friendly and made it look like a leisure-like stay for us than a business trip! Keep up the good work William Arce and fellow colleagues! :-)

  • Stayed: February 2014, travelled on business
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1  Thank Kickass_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 March 2014

Thank you for sharing your first business trip with us. Just imagine how much you would enjoy a leisure vacation at La Paloma! Stay well, Glenn Sampert, General Manager

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Reviewed 27 February 2014

We will be back, haven't even left yet, but are so pleased I had to review.
Grounds are incredible, food is awesome, and the staff! Zach served us last night at dinner, great friendly service. All staff are so attentive.

  • Stayed: February 2014, travelled as a couple
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1  Thank MaryMel5283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 March 2014

Thank you for sharing. Be well, Glenn Sampert, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin La Paloma Resort and Spa

Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#7 Top resorts Hotel in Tucson
#9 Green Hotel in Tucson
#9 Spa Hotel in Tucson
#10 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#12 Family Hotel in Tucson
Price Range: £141 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona

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