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“Great Staff” 5 of 5 bubbles
Review of Westin La Paloma Resort and Spa

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Westin La Paloma Resort and Spa
Ranked #16 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
5 of 5 bubbles Reviewed 15 April 2014

Nels was an awesome staff member. He made our time at the AZ FCCLA Leadership Conference a great experience. He was also super helpful and super sweet. I enjoyed our trip and wish I could come back next year because of his helpfulness.

  • Stayed April 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Leslie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 25 April 2014
Thank you for sharing your praises. I hope you will be able to return for the conference and for a few days of rest and relaxation before next year. Be well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,692 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (763)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

He made me feel at home during my stay here at La Paloma. Such an amazing person, he absolutely knows what he is doing. Anything that I would ask for during breakfast, lunch and dinner he would bring. He made my stay here at La Paloma even better, there should be more people like him being hired. Thank you so much William for your service, I highly appreciate it.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jessica h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 17 April 2014
William and I thank you for sharing. Stay well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

William arce was the best and most polite waiter in any resort I've stayed at he was very generous also funny and charismatic, and positive to my friend and I. William was very attentive with us when we were eating lunch at the luau

Room Tip: Try getting one with on the bottom floor because its easier to go places
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Green Features: There are a lot of things to keep you entertained and the water slide is really cool and fun
  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Myrka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 17 April 2014
Thank you for sharing your praises. William and I hope you will join us again soon. Be well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sammamish
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

The entire property top to bottom is first class without being pretentious or stuffy. The property is laid out like a true resort with meandering pathways between hotel buildings. Each building is 3 stories so the layout is more of a quaint setting for such a large property. The pool! The pool is terrific. There are several bodies of water and they are laid out so that you can find a private space for quiet napping or book reading or near the swim up bar for a more party atmosphere. The grounds are very well maintained and beautiful to look at. The resort also has a full service athletic club complete with weight and cardio rooms as well as an aerobics studio. This was great for my two teen aged kids. The service was excellent as well. The best part, they don't nickle and dime you. Parking is free if you choose to park your vehicle yourself and the coffee and sandwich bars are very reasonably priced. We highly recommend this property for your family vacation in the Catalina Foothills of Tucson!

Room Tip: If you have a family of 4 or more we suggest requesting a suite. The cost is not much more but the...
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rochelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 17 April 2014
Thank you for choosing La Paloma for your family vacation. As you noted, our Resort has numerous amenities for every age and interest. I’m looking forward to seeing everyone back soon enjoying their favorite activity. Be well, Glenn Sampert, General Manager
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Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

The Westin La Paloma is a beautiful hotel with exceptionally kept grounds and rooms that are out of this world - very well appointed. My wife and I stayed at La Paloma in late February and after an exhausting flight capped of by lost luggage, Westin treated us like royalty. Crystal at the front desk ensured we were in want of absolutely nothing and kept us well looked after throughout our stay. Leah and and all of the other staff made us feel right at home and pampered Westin style. We loved the food and outstanding service at the Azul restaurant. We didn't want to leave and would love to come back... Thank you Westin.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JP_Rev628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 17 April 2014
Thank you for your loyalty to Westin and sharing your sentiments. I do wish you did not have to leave so soon, but I hope I may welcome you back in the very near future. We’re here ready to delight you with another few days of relaxation. Be well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

A colleague and I came to this resort while in Tucson at the suggestion of our boss who had been there for a conference several years ago and I can honestly say it was a fabulous recommendation. The grounds are beautiful - well kept and landscaped quite well. The pools are gorgeous, as well as the fountains leading from the back of the main building down to the pool area. The rooms are newly renovated with modern furnishings, a separate shower and bath tub, and a small fridge. The staff could not be better. One call to express services and you have what you need in minutes whether it's calling about dinner reservations, towels, silverware, anything. There was only one time where a request was not put through in a timely fashion, but it ended up being fine. I can also say the shuttle service is amazing, especially in a city where you have never been to! They will drive you within 3 miles of the property and the shuttle runs until 10pm so it's perfect for going out to dinner or doing a little shopping at La Encantada mall. The drivers are all friendly and you can just call them again when you're ready to come back and they are there within 10 minutes. I can honestly say this is one of the nicest places I've ever stayed. I don't know when I'll make it back to AZ, but I will definitely stay here again if I'm in the area.

Room Tip: we stayed on the bottom floor (4) of building H and the panoramic views were great - we had mountain...
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Idratherbnnyc65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 17 April 2014
I would like to thank you for your accolades of La Paloma and to your boss for his recommendation. I hope you may have an opportunity to return sooner than you think to Arizona. We would like to treat you to another memorable vacation or a future conference! Be well, Glenn Sampert, General Manager
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Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 April 2014 via mobile

The rooms and resort area were very nice. We arrived on Thursday for a long weekend stay for a girls getaway. We had adjoining rooms and it worked out perfect. Free limited wi-fi, big flat screen TV, beautiful bathroom with separate shower and tub. All rooms have a private balcony.
We played golf at the La Paloma golf club and it was beautiful! There a 3 different pools to choose from depending on if you want the family type or adults only. The food at the restaurant was very good! Above all, the staff were incredibly nice and helpful. I would definitely come back!

Stayed April 2014, travelled with friends
Helpful?
Thank Joann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this review, 22 April 2014
Thank you for your kind review! We are sincerely pleased to hear that you enjoyed your stay and will share your comments with the associates that were so "incredibly nice and helpful" ... they will be glad to hear that you left refreshed. Be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#8 Green Hotel in Tucson
#9 Luxury Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona

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