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“Luxury in the Desert”

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Westin La Paloma Resort and Spa
Ranked #18 of 128 Hotels in Tucson
Certificate of Excellence
GreenLeadersBronze level
Granite Bay, California
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Luxury in the Desert”
Reviewed 4 June 2014

If you wish for a full luxury desert experience, this is the property for you. It is spread out so if walking is an issue, don't stay here. Yes, there are golf carts that will come and pick you up and take you where you wish to be but know you will always be waiting for those golf carts. Otherwise, it is truly a wonderful resort. The beds are excellent and the pool area has many options for you to choose from on where is the perfect setting for you. 20-30 minutes away from the University of Arizona and at least 30 minutes if not longer to the airport (due to traffic and construction on the way). Starbucks on property in lobby with breakfast and lunch items to go.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 5 June 2014
I’m delighted to read you enjoyed your vacation at La Paloma. I hope you may return soon. Be well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,746 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (780)
Date | Rating
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English first
San Antonio, Texas
1 review
Reviewed 3 June 2014

Business trips are never easy and at times, just plain exhausting. However.... This past conference was held here at the Westin La Paloma Resort and Spa in Tuscon and I could not have been more thrilled! The scenery was breathtaking from the drive into the hotel to the moutains all around the resort. There was a beautiful open concept in the lobby which was very inviting. My room was so comforting and peaceful. My favorite part was the morning view of the sunrise over the mountains right outside my backdoor. It was celestial! I stayed for 4 nights and the pool, in the evenings, was my favorite spot. It was just so relaxing and refreshing. Then there ws the staff. So pleasant, and helpful. They would drive you to the nearby shops as a coutesy and pick you back up with just a quick phone call. They acted as tour guides and gave so much information about the resort and the surrounding areas. We had great conversations. Always willing to help. I'd like to specifically reconize one staff member in particualr, Ruben Montano. This gentelman helped make my stay all the more wonderful. He greeted me every morning with a friendly smile. The service he provided to me and everyone around was remarkable! Though the entire staff was great, Mr. Montalvo just went above and beyond, trying to meet the needs of everyone before they could even ask and all the while, never hesitating and always with a smile. Thank you Westin La Paloma for employing such outstanding staff members and for providing such an amazing place for families, friends and business conferences alike. I would recommend this place to anyone!!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 10 June 2014
Thank you for sharing your recommendations and your high praises of our service. I look forward to seeing you return to relax and renew for a well-deserved vacation. Stay well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

From a quick check in, to a lovely room over the golf course, to the excellent service staff (especially William). We had a fantastic stay. The golf course is fantastic - quite hilly and certainly challenging.

Room Tip: The rooms by the golf course have a private patio, yet still an easy walk to the pool
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 5 June 2014
Thank you and I look forward to seeing you out on our course in the near future. Play well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

Each time we have stayed here, our experience has been consistantly satisfactory:
Excellent service, comfortable, quiet, clean, very hospitable team:)
We had dinner at the dinning room and our server Zach was very accommodating, courteous, patient, professional, friendly and effecient. We really enjoyed our time here.We will be back very soon.

Green Features: We had dinner at the dinning room and our server Zach was very accommodating, courteous, patient, professional, friendly and effecient. We really enjoyed our time here.We will be back very soon.
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roussas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 5 June 2014
Thank you for your loyalty and sharing your compliments. I look forward to seeing you return soon. Stay well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Desert Hot Springs, California
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 June 2014 via mobile

Spending two nights at this resort was one if the reasons we can't wait to return to Tucson! The resort it's self fits in well with the beautiful scenery and does not detract from the wonderful views from the tastefully decorated rooms. The rooms were very clean the landscaping of the grounds was perfect for the natural flora of the area. The staff was friendly and responsive to all our needs, especially a woman who works the early morning counter at the Starbucks Cafe. We were able to have just a light meal of salads at the restaurant Azul in the hotel with out any pressure to order a full dinner. Very pleased with our stay!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanapapa2289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 5 June 2014
Thank you very much for sharing how much you enjoyed your vacation. I hope you will have an opportunity to stay a little longer for your next trip. I look forward to welcoming you back to Tucson and La Paloma. Stay well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 June 2014

Lovely resort facility in a beautiful setting. On the first morning we were there, we went to Starbucks for a quick breakfast. What a big mistake - the service was poor and when we finally got our order it was overheated and stale - the worst meal I have ever tasted.
The buffet breakfast on the weekend was delicious and varied and the service was great.
Even though our room was a long walk from the main lobby, it was very comfortable and spacious with beautiful decor and a lovely view.
All the staff we met throughout the resort were friendly and helpful and we enjoyed spending our time relaxing at the inviting pools.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this review, 10 June 2014
Thank you for taking the time to share your feedback. It is with reviews such as yours that we can improve upon the experience our guests have during their stay with us. We hope to welcome you back to our hotel very soon! Be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 June 2014 via mobile

We had a great holiday weekend! Everything was perfect from the renovations to our poolside server Hayley Cook. We will be back again very soon to unwind and relax! Be sure to rent a cabana poolside for extra pampering. Fun for kids, adults and friends.

Stayed June 2014, travelled with friends
Helpful?
Thank SusanKetterer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this review, 5 June 2014
Thank you for staying with us for the holiday weekend. I hope your family will be back this summer to spend more time together enjoying our pools, slide and relaxing in a comfortable cabana! Be well, Glenn Sampert, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin La Paloma Resort and Spa

Property: Westin La Paloma Resort and Spa
Address: 3800 East Sunrise Drive, Tucson, AZ 85718-3302
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Tucson
#6 Top resorts Hotel in Tucson
#7 Spa Hotel in Tucson
#9 Luxury Hotel in Tucson
#9 Green Hotel in Tucson
#11 Romantic Hotel in Tucson
#15 Family Hotel in Tucson
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westin La Paloma Resort and Spa 4*
Number of rooms: 487
Official Description (provided by the hotel):
Experience the newest level of luxury in the Southwest at Tucson's iconic Westin La Paloma Resort and Spa. This AAA Four-Diamond resort, beautifully situated in the lush foothills of the Santa Catalina Mountains, has undergone a $305 million resort-wide rejuvenation. The result is a more contemporary, personalized flare to the resort's renowned elegance that exceeds expectations and fulfills every guests needs. Each of the 487 spacious guest rooms (including 25 expansive suites) have been meticulously reappointed, with attention to the smallest details, to provide the most relaxing and convenient space to unwind. A perfect getaway for couples, families or corporate retreats, The Westin La Paloma Resort offers world-class amenities including five re-imagined resort swimming pools and the 177a€™ Sidewinder water-slide; 27 holes of Jack Nicklaus Signature golf; the full-service, restorative Elizabeth Arden Red Door Spa; WestinWORKOUT Fitness Center; Kids Club; and 8 exceptional dining options. Just 25 minutes from the Tucson International Airport, The Westin La Paloma Resort is conveniently located near art galleries, shopping, and a wide variety of signature destination attractions and dining. Courtesy transportation is provided for guests via new Mercedes Sprinters to the upscale La Encantada shopping center. ... more   less 
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Also Known As:
Westin La Paloma Hotel Tucson
Westin Tucson
Westin La Paloma Tucson Arizona
Tucson Westin
Westin La Paloma Resort And Spa Tucson, Arizona

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