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Westin La Paloma Resort and Spa
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Certificate of Excellence
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  • Breakfast included
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Reviews (2,928)
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1,779
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1,779
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156
87
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All reviewsswim up barred door spagolf courseheavenly bedadult poolpool areatennis courtsbeautiful propertycatalina mountainsmain buildingself parkingfitness centermountain viewthe entire stafftucson areasabino canyonpools
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1,338 - 1,343 of 2,928 reviews
Reviewed 7 June 2014

Outstanding weekend. Had no problems checking in, in which the upgraded us after we signed up for the Starwood Hotel program. Great view from the walk out balcony of the golf course and Catalina mountains. Amazing golf course. Fantastic pools. Delicious dinner at Azul (good service at the lounge and restaurant, Zach especially). Prompt room service. Staff was great.

Room Tip: Ask for the C building facing the golf course. Great view of the course and of the mountains. Right next to the golf club house and spa with very convenient parking.
  • Stayed: June 2014, travelled as a couple
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Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 June 2014

Thank you for sharing your accolades of our amenities and service. Stay well, Glenn Sampert, General Manager

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Reviewed 6 June 2014

This is a beautiful resort, with all the amenities one would expect from a luxury resort, at a surprisingly affordable cost. I suppose we got the summer rate. But we were pleasantly surprised at how low it was. The food and drinks are spendy, however.

Room Tip: We enjoyed the mountain view from our balcony.
  • Stayed: June 2014, travelled as a couple
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Thank akexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 June 2014

I’m delighted you chose La Paloma for your stay to Tucson. Thank you for sharing. I hope to see you back soon. Be well, Glenn Sampert, General Manager

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Reviewed 5 June 2014

The grounds are expansive and blend into the natural desert terrain. You don't have to go on a jeep tour to experience nature. The architecture is expansive and impressive as are the swimming poos. Great food as well. There's no need to leave the resort to experience the Tucson desert lifestyle.

I've been there several times for conferences and this place does it the best. And for a vacation it's also convenient and very relaxing.

  • Stayed: May 2014, travelled on business
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Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn_Sampert, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 June 2014

Thank you for your loyalty to La Paloma for business and pleasure. I hope you may return soon for a few days of serenity and renewal. Stay well, Glenn Sampert, General Manager

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Reviewed 5 June 2014

We had a great weekend, with a couple hiccups. Our room was not ready at check in so we found ourselves lounging at the pool with the kids, we had to change in the pool bathrooms. We got a call while at the pool about an hour later and were able to check into our room. The front desk clerks were very kind and accommodating. Shortly after getting into our room and getting settled a maid came into our room and did not notice any of us in the room and walked into the bathroom where my wife was drying off with a towel after taking a shower. Needless to say she was not very happy...

Jose Flores at the front desk exceeded expectations by making sure our stay pleasant. I hope they find room for this young man in management before someone else comes along and recognizes his talents.

Despite the busy Memorial day weekend the pool and children's activities were great. Even though the resort was very busy the crowds were managed well, the pools were not overcrowded. Seating at Azul the restaurant was quick, the food was timely and well prepared. My family and I despite the few mishapps will be looking forward to our next visit.

  • Stayed: May 2014, travelled with family
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2  Thank Lance T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 June 2014

Thank you for taking the time to write your review of The Westin La Paloma, we are pleased to learn that you enjoyed your stay with us! Your comments have been shared with the appropriate Managers for Associate recognition, and to ensure that any future stay with us will be 100% to your expectations. Thank you, and be well.

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Reviewed 5 June 2014

We visited the Westin La Paloma during Memorial Day weekend and had a fantastic trip. The resort is a little dated, but still amazing. The views are beautiful and you can't beat the weather we had that weekend. Our 2 boys, 9 and 7, were non-stop at the pool. From the waterslide to playing catch in the shallow end, even the activities the hotel had for the kids...all kept them very active during the day. The pool stayed open late, so we could go to dinner and then hit the pool again, once the sun went down. On Saturday, they had a "Dive-in-movie" at the pool and the kids loved it.
With as much fun as we had, we didn't get a lot of restful sleep. We had a deluxe room near the pool, but the rooms only have double beds. The Westin states they have the "Heavenly" beds, but our beds were small and rather hard. There was no room to toss or turn, you felt like you couldn't move or you would wake the other person up. I felt like I woke up every couple hours so I could get comfortable again. There is plenty of room for 2 queen beds in these rooms, I have no idea why they would install double beds. If I go back with my family, I would seriously have to consider getting 2 rooms.
Overall, great trip to the Westin La Paloma! We will definitely consider going back again next year.

  • Stayed: May 2014, travelled with family
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1  Thank coparunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline M, Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 10 June 2014

Thank you for taking the time to write your review of The Westin La Paloma, we are pleased to learn that you enjoyed your stay and that your children had a great time in the pool oasis! Your comments will assist us in continuing to provide the best level of customer service possible for our guests. Thank you, and be well.

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