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Westin La Paloma Resort and Spa
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Reviews (2,948)
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1,792
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2,614 - 2,619 of 2,948 reviews
Reviewed 29 July 2010

This is my second summer to participate in the ACTE conference.I must say that the hotel is s real treat, as you turn off Ina road and drive up the hill to the lobby you realize what a gem the hotel is, an Oasis in the foothills of Tucson.
Also, I had seven (7) presenters coming in from different states, and I was worried about the reservations, but Dawn Glass was really helpful and made it seamless for last minute changes and delayed flights due to thunderstorms (monsoons). THANKS DAWN!!!!

  • Stayed: July 2010, travelled on business
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Thank mikeayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 August 2010

Thank you for posting about our reservation agent Dawn. She always assures a quick and easy arrival for all.

Sincerely,
William Petrella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2010

We have stayed at the Westin La Paloma for the last couple years for the same week in July for a State Convention. I have always been so pleased with the service and accommodations. The staff has always gone above and beyond the call of duty for us. They always make my stay a wonderful experience. This hotel is a wonderful experience all in itself. A must stay if you are heading to Tucson.

  • Stayed: July 2010, travelled on business
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Thank JJW69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 August 2010

Thank you for posting about why you enjoy returning to Tucson And the Westin La Paloma. We hope you have a chance to return before the next convention.
Sincerely,
William Petrella
General Manager

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Reviewed 28 July 2010

The lovely hotel has great beverages, excellent food, and a fabulous staff. I am most enamored, however, with Peter and Kyle - two of the most fabulous people I have met in my career.

Kyle was protective and watchful over our staff as we dealt with over-the-top conference members. We truly appreciate his conscientiousness and efforts. Additionally, he was willing to ferret out food content details for our most food challenged conference attendees.

Peter - well what can I say. He was behind all corners, in front of every door, ever present and generous in his caring for all of us. I want to think he was most attentive to me, when I know for a fact that he spread his generosity over all of us during the conference. He plied us with fruit, lattes, cookies and warm smiles and comforting and encouraging words all the time. He is definitely one of the kindest and warmest men I have met.

Thank you both Kyle and Peter. I look forward to coming here again.

  • Stayed: July 2010, travelled on business
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Thank dinksintucson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 August 2010

Thank you for posting about our tenured associates, Peter and Kyle. They will be here with the rest of our staff ready for your next stay. We look forward to seeing you again soon.
Sincerely,
William Petrella
General Manager

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Reviewed 28 July 2010

The planning for our conference from Hotel reservations with Dawn Glass to the reception staff, wait staff and management was absolutely great!

  • Stayed: July 2010, travelled on business
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Thank Tracyj10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 August 2010

Thank you for the great comments about our wonderful staff. We all look forward to having you return to la Paloma.
Sincerely,
William Petrella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2010

Dawn Glass in reservations is a gem. For years she has given us personalized service and has gone the extra mile to make us feel very special. She makes us feel as if we are "part of the family".

  • Stayed: July 2010, travelled as a couple
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Thank rmurdock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billp82, General Manager at Westin La Paloma Resort and Spa, responded to this reviewResponded 3 August 2010

Wow, over 35 stays, you are family! Thank you for your loyalty and we all look forward to welcoming you back soon. We want to help you reach and celebrate the golden 50 mark.
Sincerely,
William Petrella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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