When you walk into this hotel you feel the feeling of Salem. When I went tot the counter to check in the staff were overly friendly making you feel a little out of place. Our room was not ready yet so we went into the tavern on the green the bar in the hotel. We had so much fun and the bar tender AJ was really great. He made us feel welcomed and we did not have to wait for our drinks I can not say the same for the hotel.m our room was nice but the air conditioner I'd not cool the room down so we were hot the entire evening. When we were waiting on our friends in the lobby I went to the front desk to get the wifi code the staff were having a meeting right there and I was asked to give them a few minutes but gem look on my face made the stop and ask what they could do for me. If you need to have a meeting you should go in the back and leave a staff member to assist YOUR paying guests . When we checked out I stated he the air did not cool and stated that our stay was not what I expected the front desk just nodded and did not want to know why. I would not stay here again it was over priced.
- Official Description (provided by the hotel):
- Our historic Salem, Massachusetts hotel provides 93 rooms including 6 suites all individually furnished and tastefully appointed; ideal for business and leisure travelers to the Salem or Boston area. All of our rooms come standard with hand-crafted Gartner Mattress© beds, Hypo-allergenic Beyond Down pillows, all natural and organic Pharmacopia Bath products and CubieTime alarm clock with USB power outlets. Guests can enjoy complimentary parking; complimentary high-speed Wi-Fi throughout the hotel; complimentary lobby coffee and free use of the local YMCA. ... more less
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- Also Known As:
- Hawthorne Hotel Salem