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“The Best!!!”

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Salem Waterfront Hotel & Suites
Ranked #2 of 3 Hotels in Salem
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Best!!!”
Reviewed 22 May 2014

This is a wonderful place to stay. We spent a week here with another couple and loved every minute. We did not arrive until 12:30am and Sandy was at the front desk with a smile and made us feel right at home. She even went and prepared sandwiches for all of us since there was no where to get anything to eat this late and we were all hungry. The rooms are VERY comfortable and the housekeeping staff is top notch!! Always a friendly face at the front desk to help you with anything you may need. I cannot wait to go back!!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,631 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (315)
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2014

I have stayed at several B&Bs in the area before as well as The Hawthorne Hotel. We enjoyed the Waterfront more than any of them. What a perfect location. Just a little bit out of the busy stuff, but so close, you are still right in the middle of the action. The room was clean and spacious and the staff could not have been more accommodating! We took advantage of the indoor pool as well. We also loved the food at the pub! We will be back again soon for sure!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Massachusetts
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 May 2014 via mobile

Since the opening of this Hotel, we have chosen to stay here because of the friendly, accommodation of the staff and management. The price to stay is comparable with other hotels in the area . There is easy access to many of the highlights to Salem's famous attractions. The waterfront is beautiful. The cleanliness, spacious rooms, modern amenities makes for a relaxing stay. Room service is available . The food prepared in the Regatta Pub restaurant is Excellent! Abundant , delicious, fresh, and creative. The staff and management make you feel welcome and almost like "family " we love being a part of this. It's a great place to make plans to go to visit.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
165 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 21 May 2014

Forgive me if I gush, but this is, hands down, one of the best hotels I've ever stayed at, largely due to the wonderful staff. From the moment you walk in the front door, you are met with the fragrant bouquets of fresh flowers adorning the lobby (courtesy of the "flower lady" from Marblehead). My husband & I came here to celebrate my 60th birthday, and it was a dream come true from beginning to end. Our little Katie met us and presented us with a V.I.P. box containing a hat, chocolates, and a certificate for 2 free desserts from the Regatta Pub (great diesserts & food here!). We also received a letter of welcome back, with another voucher for free desserts at the Regatta. We had our "usual" room 403 and enjoyed the view of the harbor and Old Derby St. It was a deluxe king with microwave & fridge. Room was large and the beds were as always comfortable. We arrived the day before my birthday, and when I got up the next morning I returned to the lobby to see that they had posted on the hotel's inside sign a welcome back, happy birthday message which they left up ALL DAY;) After going out to dinner with friends, I returned to find a birthday cake from Ryan...they made me feel so special and important and it was the BEST birthday of my life, bar none! We all enjoyed a slice of cake in the foyer and had a chuckle or two. On our last nite, a knock came on our door with bottle of chilled white wine and superb homemade blueberry tart and a lovely letter complements of the staff, and especially Ryan & Katie....wow...what a trip, I was so excited and very touched by the supreme attention that EVERYONE in this hotel paid us! I miss my "friends" at the Salem Waterfront, but am very warmed by the care & attention & fondess in which they regarded both of us. Are there other places to stay in Salem? Well, of course there are, but why would you want to stay elsewhere when the best can be found on Pickering Wharf at the Salem Waterfront Hotel. Great staff, wonderful facilities (including the ONLY indoor pool in Salem), convient location and terrific hotel accomodations...this place has it all. I've stayed at another places in Salem, but THIS is the hotel, I call home! Thank you all dear friends, God willing, I'll be seeing you all again real soon (and yes, Eileen, I didn't forget you either:) .

Room Tip: Rooms on the fourth flooer tend to be quieter as the 5th floor of this hotel is a residence.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SKSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 May 2014

We had a great stay last weekend. The hotel is close to lots of restaurants and everything seemed within walking distance. The rooms were large and very nice and all the staff were friendly. We had lunch in the Regatta restaurant which is part of the hotel

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cobourg, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

The hotel is clean, well maintained and the room was spacious and comfortable. The location is excellent for anyone who wants to explore historic Salem on foot as we did. What really tipped the experience over into excellent for us was our experience with customer service. Our visit was on Mother's Day weekend and we put out our room service card for breakfast delivery on Mother's Day. We received a call in the morning to say that room service was suspended due to the focus on a special brunch and we resigned ourselves to a Dunkin Donuts breakfast. However, a few minutes later we received a second call that the kitchen and wait staff had honoured our order and we were served a beautiful room service breakfast as ordered.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2014 via mobile

Everything about this hotel was great.
Location is within walking distance to the waterfront, the House of Salem Gables and the Salem visitors center.
The rooms were spacious, clean and quiet.
The hotel restaurant was good, perfect if you don't want hunt for a place to eat.
Would definitely return.

Stayed May 2014
Helpful?
Thank Erin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salem Waterfront Hotel & Suites

Property: Salem Waterfront Hotel & Suites
Address: 225 Derby St, Pickering Wharf, Salem, MA 01970-5145 (Formerly The Salem Waterfront Hotel & Suites)
Phone Number:
Region: United States > Massachusetts > Salem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salem
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Salem Waterfront Hotel & Suites 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Rising six stories, the Salem Waterfront Hotel & Suites on Pickering Wharf Marina blends a contemporary outlook with an appreciation for the area's proud past. It is Salem's newest boutique hotel with a warm nautical décor. The 86 rooms and suites have handsome wood furnishings, fabrics in soothing shades and windows that let in lots of light. Look for flat-panel TVs with cable channels, pillowtop beds and high-end Keurig coffeemakers. There are complimentary wired and wireless internet connections available throughout the property, and loaner iPads are available in the lobby. Local calls are free, as are morning newspapers in lobby. It is the only hotel downtown Salem with a heated indoor pool, and the fitness room is packed with cardio and strength-training equipment. Specializing in locally caught seafood, the on-site restaurant, The Regatta Pub, serves breakfast, lunch and dinner for a "Cool and Casual Fare with Flair". In warmer weather, the tables spill out onto the patio and on cooler nights we have roaring firepits for guests to relax and enjoy a beverage or meal next to. Laundry service is a plus and Parking is always free. Our doormen will be most happy to assist with luggage assistance. LOCATION: With more than 300 years of history just outside the front door, the Salem Waterfront Hotel is a great base for exploring. The hotel sits at Pickering Wharf, close to lots of shopping and dining opportunities. Within walking distance are attractions like the Peabody Essex Museum and the historic Phillips House. Boston Logan International Airport is 15 miles southwest and Boston is 20 miles. ... more   less 
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Also Known As:
The Salem Waterfront Hotel And Marina
Salem Waterfront Hotel

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