My husband, son and I booked a suite for a stay for four days just before Christmas. It was comprised of two large rooms plus a large bathroom - a living/eating area and a bedroom with two beds for all three of us. It was fairly clean and the Keurig coffee machine, micro wave and frig were fine for our purposes. I would have liked at least a chain lock for the entry door to boost the inadequate security lock there and a couple of hooks or a towel rail in the bathroom would have been a convenient plus. My sister-in-law joined us for two days of the stay and although I had booked just a single room for her, Suzanne gave her a suite as well, for the single room price which I greatly appreciated. We also appreciated the Dunking Doughnuts gift cards which Suzanne gave us as well.
I think that the TV which was placed in the bedroom would have been better situated in the living area, but I guess that it a matter of opinion.
I was not impressed by the untidy reception area and a room that was next to ours which had pet hairs caked all over the window side of the curtain.
The staff were generally friendly and the general environment was a bit more casual and dated than what I have come to expect from hotels. There were some permanent residents at the inn and reception area was eventually tidied up to hold a Christmas party for them there which looked to be delightful.
There was a single storied older section, in the style of a motel of the past which seemed a little dismal. The exterior of the two storied newer building was quite tidy and clean. Both sections are situated around a park like garden which I would think could be quite beautiful in the summer time. It also made for a quiet situation surrounding the inn.
Across the street was a great pizzeria. It had a take out counter and I regret that we did not have time to eat in the restaurant section.
It would not take much to make this a better regarded establishment. A reception area should always be kept fresh and tidy to give the best first impression. The staff were friendly but I think that they could have smartened themselves up a bit to appear sharper and more business like.
Better locks on the doors, hooks or towel bars in the bathroom and while the bedding was clean,
fresh new bed linens would leave a much better impression.
I would stay there again because it was adequate. However, I think that it would be a shame to overlook an opportunity to make this a great place by being just a little less casual and a little more business-like.
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- Also Known As:
- Clipper Ship Hotel Salem