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“Cancellation policy”
1 of 5 bubbles Review of The Salem Inn

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The Salem Inn
Ranked #6 of 9 Salem B&B and Inns
Milford, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Cancellation policy”
1 of 5 bubbles Reviewed 13 August 2014

Be aware of their cancellation policy. We had a death in the family and they charged us the full cancellation and would not allow us a credit for a future stay. Their policy does not allow for unexpected life events and is rather harsh at time when the family is already grieving. Will not be staying there in the future as long as this policy is in place.

  • Stayed August 2014, travelled with family
    • Value
    • Service
Helpful?
10 Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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625 reviews from our community

Traveller rating
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    77
    50
    60
See reviews for
150
285
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14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Chino Valley, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 August 2014 via mobile

The room was a little small, but the whirlpool tub was great. The staff were friendly and helpful. The breakfast was good. The location was perfect. Not quite in the middle of everything, but an after dinner jaunt away.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Romulusvoid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

When I booked this room I thought it was just a large brick building, but there are several properties. We stayed in the Peabody House, a quaint yellow house two doors down. It was a lovely experience, and I wished we could have stayed longer than the one night. It was clean, comfortable, and decorated beautifully. Most important, the air conditioning worked great! Breakfast was good, and the room it was served in had a lot of character. I found this to be a good value, and I would gladly stay here again!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Renee555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kinnelon
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 July 2014 via mobile

I took my two 15 year olds to Salem for the weekend. We stayed in the 4th Floor Family Suite. The room was great - Very clean.

Two complaints -

1- when we checked in I told the girl at the front desk I had AAA and wanted to apply the discount as advertised on the website. She said I had to let them know when I made the reservation. I told her I booked online and didn't see a place to enter my member number for the discounted rate. She said she would leave a note for management to contact me. I also told a different young woman when I checked out and she said she would follow up. I never received a call or follow up email.

2- no paper towels or napkins in the kitchen. It may not seem like a big deal but with kids it is.

Other than that we enjoyed our stay - the front desk staff were very friendly and answered our questions about the area.

Stayed July 2014
Helpful?
Thank RLNNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

I spent one night at the Salem Inn in Salem, MA with my 2 adult children and niece. We were packing in as many witch attractions as we could before we had to take my niece to the Logan Airport.

Check in was easy. We were assigned to the Peabody House which was two doors down... Not a big deal. There was plenty of parking behind the house and it was easy to access. The house is three stories - we were on the second floor in a "suite". There was a queen bed and a twin bed with a trundle.

The reason I'm giving only three stars was because the room was in great need of updating. The wall to wall carpet was wrinkled, the bathroom paint was pealing, the love seat was dated... That said, the room was very clean and the AC worked good. The queen bed was very firm, but not bad. The towels were clean and seemed newish. The shower was fine (good water pressure), though very dated.

The breakfast was in the main building (two doors down) and was very nice. The quiche was yummy and the fruit fresh. The coffee was great!

If they give the Peabody House a few updates, it will be a 4 or 5 star hotel!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Trekgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leominster, Massachusetts
1 review
5 of 5 bubbles Reviewed 9 July 2014

I loved my huge, homey room with canopy, bed, jacuzzi tub, fireplace, and private balcony. My room was very reasonably priced with plenty of on-site parking behind the big Victorian house where I stayed. The staff were very accommodating and overall I had a very enjoyable stay. I would definitely return!

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank EmeraldCity2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn, Massachusetts
Level Contributor
312 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 3 July 2014 via mobile

Clean but dated.Good linens and bedding.Loved the jacuzzi but it could be bigger.The colors are very subdued which can be good if you need to be soothed.If going for a romantic getaway one can have a nice time.

Stayed July 2014, travelled as a couple
Helpful?
Thank criticalchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Salem Inn

Property: The Salem Inn
Address: 7 Summer St, Salem, MA 01970-3315
Phone Number:
Region: United States > Massachusetts > Salem
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #6 of 9 B&Bs / Inns in Salem
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — The Salem Inn 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Three elegantly restored historic homes in heart of downtown Salem. Just a few minute's walk to restaurants, attractions, museums and waterfront. We offer forty charming, unique guest rooms with private baths. Family Suites with kitchenettes are perfect for families or extended stays. Complimentary breakfast (including an omelet bar), sherry night cap, free wi-fi, and YMCA passes available. ... more   less 
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Also Known As:
Salem Hotel Salem

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