The pool was clean & Room was nice size (suite) for the price we paid. Great value. Shower had no hot water & staff suggested we didn't know how to turn the knob. When the sink had no hot water either, we were rebuffed again that we had to "just let it run a while." It had been on the entire time...waiting....running...cold. Well, into the night my husband demanded a refund & we would leave to another hotel that had hot water as he was told we could have a small room but no price adjustment would be made (suite vs. small room). We were told 'no refund.' After an 8 hour journey, we needed a shower! Finally he called AGAIN and demanded something be done immediately & that no hot water is just unacceptable. Once again we were told by maintenance, over the phone, that "hot showers are not really good for you anyway." That was the last straw for us. After a series of intense phone conversations we had hot water. Great location to downtown sites, suite is surprisingly large compared to price paid. Quiet & clean. Housekeeping did not show up & garbage built up until we took it out ourselves. Had to call for linens/towels. Might stay at an Econolodge again since this issue seemed quite specific & the rest of the stay was great.
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- Also Known As:
- Quality Inn Downtown South Hotel San Antonio
- Quality Inn San Antonio
- San Antonio Quality Inn
- Econo Lodge Downtown South San Antonio, Texas