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Savings alert! 30% below average rates

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Savings alert! 15% below average rates

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Savings alert! 10% below average rates

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Reviews (968)
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7 - 12 of 968 reviews
Reviewed 4 weeks ago

The first room smelled of smoke so badly that we could not walk in. The second room was better but the mold above the shower was scary and the hair left on the floors was awful! We knew it would be no frills but I will not stay here again and can not recommend. The proximity to downtown San Antonio, the Alamo, and River Walk was good but spend a few extra dollars for a nicer place!

  • Stayed: June 2018, travelled as a couple
    • Value
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Thank vlading0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My husband and I booked a room last minute in order to spend one night to see RiverWalk and The Alamo. We figured the room wouldn't matter since we'd hardly see it, but I feel they are taking advantage of their closeness to these attractions (walking distance) in order to disregard most other mandatory requirements. First, after booking a non-smoking room, they gave us an obvious smoking room, which we quickly rejected. They replaced it with another room which had trash in the window sill, hair still on the bathroom floor (not ours), and a shower ceiling that was moldy and crumbling into the shower area. So gross! The parking fee is also taking advantage of their location, and their free breakfast was disappointing. $1 for bottled waters, and no fruit or protein in sight. Granted, it is a small serving and eating area, but surely they could make room for some bananas and boiled eggs? There is obviously no attempt at customer satisfaction here, and I wish we had spent the $30- $50 more for other rooms available in the area to not have had this experience.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Horsegirl333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The only thing good about this place was the pool. Parking was cramped. Floors were filthy and no housekeeping until we were checking out. Had to ask for towels and washcloths both days. The young girl at the counter with the bright eyebrows was really nice and apologetic because housekeeping didn't do there job. Will NOT stay here again

Stayed: June 2018, travelled as a couple
Thank Christi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Only stayed one night but that was enough. They need a personable front person to greet guests, the front lobby and room are outdated, bathroom shower dirty, needs more breakfast selections, needs bigger breakfast area with clean tables and most of all, get rid of the pay for parking policy! I don't understand why guests have to pay for parking in their lot when you are staying there. Also, additional charge for the little safe that they put in your room. I guess next time we'll splurge a little.

  • Stayed: June 2018, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank mjohns173865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018

Terrible room. Room stank of pee. Stains on carpet and furniture. Bed was broken in shape of U. No toilet paper. Tried to resolve problems and house keepers were yelling arguing about who was going to go fix it. Overall terrible experience.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank kneal159617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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