We stayed here overnight before flying out of San Antonio mid-day the next day. Early check-in gave us plenty of time to explore The Alamo and the Riverwalk nearby (also get in a little retail therapy).
Staff were very pleasant and helpful. Changing our allocated room (which appeared to us to have a slight but noticeable smell of cigarette smoke) was handled quickly and efficiently. The room we then had on the 10th floor was great; spacious, very clean, nice kitchen area, sitting area, good bathroom and comfortable bed.
They also offered to loan us umbrellas to cope with the heavy rain which made it easier for us and saved us having to buy one! The social hour offering complimentary wine and snacks was a bonus and there was a very good choice at breakfast time. We pre-booked the room + valet parking deal and recommend this as there was a good saving.
Our reason for reducing a star was that the musty, dusty smell in the carpeted corridors was pretty overpowering, and the room did also have a 'damp' smell on first entering, although after a while that didn't bother us. We've never been aware having of a heightened awareness or sensitivity to odours before! Despite this last bit of negativity, we enjoyed our stay and appreciated the very courteous and friendly staff.
- Official Description (provided by the hotel):
- San Antonio hotel. ... more less
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- Also Known As:
- Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
- Residence Inn Alamo Plaza
- San Antonio Residence Inn
- Residence Inn San Antonio Downtown/Alamo Plaza Texas