First off, this is our second consecutive stay at the Residence Inn Alamo Plaza in two years. Last year my wife and two daughters stayed here and likewise they stayed here this year during the San Antonio Rock in Roll Marathon. The reason for staying at this hotel is simply great customer service, extremely clean rooms, and an outstanding breakfast available each morning. I want to cite two hotel employees who went out of their way to make sure our stay was perfect. First, George checked us in and checked us out. He was professional, courteous, and very helpful which certainly contributed to our enjoyable stay over the weekend. Then there was Tammy. Tammy remembered us from last years stay and made a point to say hi and offer any assistance that we needed during this stay. The Residence Inn Alamo Plaza is by far at the top of our list for hotels that goes the extra mile to make sure their customers are well taken care of. The difference here is the people working at the front desk and out front with the Valet Service. Great location puts an exclamation point on The Residence Inn Alamo Plaza. Close to the River Walk, River Center Mall, and the Alamo makes this a hotel stop that you don't want to miss when in San Antonio. Thanks again to George, Tammy and the entire hotel staff for stepping out and leading the way in customer service. We will be back soon.
- Official Description (provided by the hotel):
- San Antonio hotel. ... more less
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- Also Known As:
- Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
- Residence Inn Alamo Plaza
- San Antonio Residence Inn
- Residence Inn San Antonio Downtown/Alamo Plaza Texas