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“Great for leisure or business travel!”

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Residence Inn San Antonio Downtown/Alamo Plaza
Ranked #43 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 21 July 2014 via mobile

My family & I stayed here for 3 nights. The room was a great price. The hotel is a very short walk to the Alamo, Riverwalk and many other must see attractions while in San Antonio. The staff was very friendly. The valet attendants were quick & helpful. Parking is a bit pricey at $24 per day, but being in downtown, it is expected. Our room (and I believe all of their rooms) was a studio with 2 beds, a small kitchenette equipped with microwave, dishwasher, stove, etc. It also included standard eating and cooking utensils. The room also featured a separate sitting area and a desk, perfect for business traveling. The hot breakfast each morning was very good. Overall, we would highly recommend this hotel.

Stayed: July 2014
1  Thank LauraS2337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 23 July 2014

Dear LauraS2337:

Thank you so much for staying with us and for writing this kind review. Please come back and visit us soon.

Sincerely,

Dusty Smith

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Reviews (615)
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274 - 280 of 615 reviews

Reviewed 14 July 2014

I stayed with my husband here for almost 6 months and now that we have moved out, I miss this place. The staff was so courteous and i loved our house keeper Columba, she is the best, so friendly and cleaned the room so well. The thing i miss the most is the location, this place is steps from Alamo and i use to go for a stroll everyday to the river walk. The breakfast was fresh and i always loved the evening socials. Hoping to visit soon.

Room Tip: We were on 13th floor, loved the views. Try not to get the room next to the dance club, it gets nois...
  • Stayed: February 2014, travelled as a couple
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Thank Jassimran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 17 July 2014

Dear Jassimran:

Greatest title ever! The "I miss this place" title made for many smiles among our staff. Thank you so much for brightening our day! We certainly appreiciate you staying with us and for writing this kind review on Trip Advisor. I will be certain to recognize Columba publicly with your comments. Again, thank you!

Please come back soon.

Dusty Smith

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Reviewed 9 July 2014

Stayed 2 nights at this hotel and extremely pleased with our stay. Lots of room, comfortable beds, clean, kitchenette, corner room faced the Alamo Dome on the 11th floor (1125) and we were able to watch the fireworks from our room - cool!! Just a block a way from restaurants, mall, Alamo, Riverwalk. Cannot say enough about the friendly, helpful staff at this Marriott. Taylor, Truly, Sara, - these ladies were exceptional!!!!!!!!!! Lots of choices for a good hot breakfast. It was a busy weekend, but you never felt rushed or crowded. Thank you for a great stay!!!!

Room Tip: If you are staying on the weekend, choose a room furthest away from the night club next door.
  • Stayed: July 2014, travelled with family
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2  Thank AlwaysGrateful1166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 17 July 2014

Dear AlwaysGratefull1166:

Thank you for the kind review of your stay with us over the 4th of July weekend. What a great weekend and thank you for enjoying it with us. I also thank you for recognizing our three newest associates at the hotel. I will recongize them publicly with your comments. Two of those are summer interns studying for a hospitality degree... I think they are well on their way towards being very successful at it!

Pleae come back again and visit us in another season as there is so much to do in San Antonio and the surrounding Hill Country.

Sincerely,

Dusty Smith

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Reviewed 5 July 2014 via mobile

We had a great stay at this hotel. Everything was good, especially the location. Just a walking distance to the nearest mall and places of interests. However we didn't know that the hotel charge $24 (incl tax) per day for parking. Although the price for this hotel is cheaper than most hotels at the same location, but don't forget to add the extra charge for the parking per day.

  • Stayed: July 2014
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Thank TreasureTess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 17 July 2014

Dear Woodlands3500:

Thank you for the kind review and for staying with us at the Residence Inn Alamo Plaza. We appreciate your enthusiasm about our location in the downtown area of San Antonio. We are 1 block away from the Alamo, 2 blocks away from the River Walk, and 3 blocks away from the convention center. Also, being on the edge of downtown gives more paring options and easy access to the interstates 35, 37, and 10 and highway 281. Your point on parking is spot on. Most, if not all, urban hotels have parking charges associated with them and I hope that we do a good job of not hiding this fact. There is a wide range of parking options and one of those is our hotel's valet and self parking. Other options that exist are surface lots in the area or street parking... all at fees and most (if not all) with no in/out priveliges... thus you pay each time you move your vehicle.

Again, thank you for your kind review and for staying with us.

Dusty Smith

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Reviewed 20 June 2014

This hotel is about 2 blocks from the Alamo and a short walk to the Riverwalk. It is a typical Residence Inn. The rooms are large , have a kitchen. The staff will buy grocery items for you, if requested. Our rooms were clean and quite. Checking in if you are driving can be a problem. There is no where to park, except a very short drive, which is often blocked by parked cars waiting to be moved to the garage or people waiting to check in. The valet staff seems very slow to move the cars, perhaps a staffing problem..
The included breakfast was a little meager compared to most other places we stay. We were disappointed . There are complementary snacks in the evening.

Room Tip: Try for an upper floor with a view toward the Alamo
  • Stayed: June 2014, travelled with friends
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1  Thank larry h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 22 June 2014

Dear Larry H:

Thank you for staying with us and for posting a review of your stay online. Our goal is to impress and your review reflects that we failed to meet our goal. I apologize for this and will use your comments to hone our craft for future guests. I will speak to my valet company to use your experience as a learning for staffing or picking up the pace of those associates. We can get busy in this downtown area and such back-ups do happen . We should respond with an "all hands on deck" mentality to get the drive cleared as soon as possible.

Please come back and give us another try.

Sincerely,

Dusty Smith

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Reviewed 17 June 2014

We stayed here because we didn't get into the main conference hotel, and it was amazing! Our colleagues were jealous of our hotel! The 5 minute walk to the Riverwalk & Convention Center is easy.

The free breakfast is diverse and robust - including really good fresh fruit and toppings for scrambled eggs. It was fresh, clean, and tasty! yum! In the evening, they have free events like cocktail hour, food trucks, and resident mixers. The staff at the front desk was friendly and helpful, too! I stopped the management team during a meeting to tell them how much I loved our stay.

Room Tip: I traveled with 2 other colleagues and it was cheaper to get a suite, which was spacious and gave ev...
  • Stayed: June 2014, travelled on business
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1  Thank Jhoppenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 19 June 2014

Dear Jhoppenj:

Thank you for the kind review and for staying at our hotel during your recent San Antonio convention. I certainly appreciate you letting the secret out of our proximity to all that a visitor would want to do as well as the features and benefits of our Residence Inn hotel.

Please come back and visit us soon as there is honesty so much to do in the San Antonio

Sincerely,

Dusty Smith

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Reviewed 14 June 2014

We chose the Residence Inn San Antonio Downtown/Alamo Plaza because of its location, its reviews and its large rooms and we definetely were not disappointed. We had an excellent four nights stay at this property. The location was excellent, just one block from the Alamo and in walking distance to the San Antonio Riverwalk, the room and the whole hotel was very clean and the staff was extremly friendly, courteous and polite.

We arrived there already early in the morning and immediately got taken care of our luggage by the very nic evalet staff. We then left for the day at SeaWorld and returned in the afternoon for check in. As my wife had her birthday we asked for a nice room with a good view and received room 1025 and we loved it. It was located at the end of one hallway without any neighbours but with a beautiful view of the city. We had large studio with two beds and standard Residence kitchen including a large fridge, dishwasher and microwave.The studio was well cleaned and smelled fresh. The beds were very comfortable. Free internet was working as it was supposed to.

Breakfast was included and as the hotel was packed at the weekend days probably with many fans for the NBA finals the efficient staff always took care of the quick refills of the options. They had a lot to choose from, definitely one of the better hotel breakfasts. Warm Texas waffles, eggs and fresh fruit were available and we loved especially the yogurt, strawberries and cereals from which you could make a parfait! Now this was a great alternative from the standard options!!!

The hotel has a nice outdoor pool with Jacuzzi. Liked that with the warm temperatures. There is a small market where you were able to get some drinks and snacks and there was a guest laundry that we used. They had washing machines and driers on three floors (4, 8 and 12). If you´d like to park your car either in the self park or with the valet it´s 24 Dollars overnight each night which is quite expensive (The other Marriott property across the streets just charges 21 bucks).

We had a really good time in San Antonio and in this hotel and would definitely return to this Residence Inn when we´d return to this city.

Room Tip: All rooms ending with 12 are at the end of the hallway and overlook the city, especially with the hi...
  • Stayed: June 2014, travelled as a couple
    • Value
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3  Thank Travelnplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 16 June 2014

Dear Urlaubsbaerchen:

Thank you so much for this kind review of our hotel. I certainly appreciate you staying at our hotel and for taking the time to write this complete review. Please come back and visit us soon.

Sincerely,

Dusty Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham, San Antonio, TX 78205-2011
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in San Antonio
#21 Business Hotel in San Antonio
#35 Romantic Hotel in San Antonio
Price Range: £100 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 220
Official Description (provided by the hotel):
San Antonio hotel. ... more   less 
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn
Residence Inn San Antonio Downtown/Alamo Plaza Texas

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