We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Breakfast was the best, but no Shuttle on the weekends”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Fairfield Inn & Suites San Antonio Airport/North Star Mall
Ranked #134 of 355 Hotels in San Antonio
GreenLeadersBronze level
Haymarket, Virginia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Breakfast was the best, but no Shuttle on the weekends”
Reviewed 18 November 2011

We spent 3 nights here and the highlight was Mary who ran the free breakfast. She was very helpful and made sure you found everything you wanted. She opened breakfast earlier then posted and kept it opened late so everyone got all the food they wanted. Give her a tip if you agree. I gave her $5 and she hugged me and got a little choked up, so I would think that she did not get tiped often. Room was fine and very spacious with a small frig and microwave. My only compliant was that their shuttle does not run on weekends, so we had to pay for a taxi to go to the Airport ($8).

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph_Pedraza, Director of Sales at Fairfield Inn & Suites San Antonio Airport/North Star Mall, responded to this review, 27 February 2012
Thank you! We will share this review with Mary, she will be thrilled! We really appreciate her hard work and are lucky to have her on our staff. The refrigerator/microwave combo is very convenient for many of our guests, especially families. Unfortunately our shuttle service is only offered Mon-Fri 6am-10pm. We typically do not have a high demand on the weekends for airport shuttle. We will be sure to create more awareness of our shuttle service schedule when taking reservations. Thank you for taking the time to review our hotel! We look forward to having you stay with us again on your next trip to San Antonio!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

216 reviews from our community

Traveller rating
    67
    58
    48
    28
    15
See reviews for
62
35
12
68
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Knoxville, Tennessee
Level 5 Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 November 2011

I stay here 3 times a week. The hotel is always great and the service is always the best

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reynoldsburg, Ohio
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2011

I stayed at the Fairfield Inn by the Airport. When I arrived Johnny the night manager was waiting on us with keys in hand. I made the comment that I had a headache, he was nice enough to get me advil (wow!), was so friendly and helpful to my kids. Got up had breakfast and Miss Mary who was an attendant in the food area was the most sweetest person I could have met. My son now calls her grandma Mary. Room was clean, breakfast was great, I would rate this up there with the Omni, Hilton or any other hi end hotel. Thank you for a wonderful stay!

Room Tip: Rooms with frigs are available.
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JroseWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoustonTexas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2011

The property felt damp all over. It was good for what we used it for...just to crash for 1 night. If we had to stay there longer, we would have been more disappointed. Our room was next to a stinky storage room (3rd floor). We don't know if they store the trash or soiled laundry there, but it was a disgusting smell. We told the front desk rep as we left for dinner at 6:00pm on our day of arrival. Upon our return at 10:30pm the same front desk rep was there, and we asked her if they had looked into it, and she replied "nope, we are still looking into it". We thought that response was hilarious! It spoke volumes for the property. But, to our surprise, when we went to our room the smell was gone from the storage closet. So, we think there was trash in there. But, nonetheless, the next morning when we left we had an easy check out, and probably will not stay at the property again in the future.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TGH1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2011

Stayed at this location due to Sea World trip.
There are hotels closer, but didn't want to stay right on top of Sea World.
Pros
Kevin at the front is very good.
Ana in the morning for a great breakfast, if you like, was great and her personality A+.
Lots of breakfast selections, if you want.
Quiet room, quiet hotel, many restaurants near.
Cons
My biggest....
Room and common areas could be much cleaner, especially the bathroom.
For the $ and upgrade to a suite, can't harp too loudly.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XVEGASGIRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baytown, Texas
1 review
Reviewed 9 July 2011

Hotel room floor was very dirty. Our feet were black from the nasty carpet. The bathroom floor was sticky even after we requested they clean it again. Outside our window was an old condemned apartment building. We did not feel safe outside at night. Hotel indoor pool surrounding floor was also dirty. Even after it was cleaned hair from the previous two days was still there along with other dirt and strings. Not worth the price.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank moore005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2011

Stayed at the North Star Mall Inn and had a great time! The room was great,no issues with the cleanliness of the room! The staff was SUPER FREINDLY!!! Would stay there again if ever in San Antonio area!!!!!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank remfster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Show Prices
Show Prices
Show Prices
Uptown Broadway
Comfort Inn & Suites Airport
Comfort Inn & Suites Airport
#157 of 355 in San Antonio
92 reviews
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites San Antonio Airport/North Star Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites San Antonio Airport/North Star Mall

Property: Fairfield Inn & Suites San Antonio Airport/North Star Mall
Address: 88 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
NEWLY-RENOVATED! The Fairfield Inn San Antonio Airport/North Star Mall hotel features renovated rooms and lobby just a half mile from the terminal. Guests appreciate our free perks including airport shuttle, WiFi and hot breakfast. Rest peacefully in redesigned rooms with flat-screen TVs, blackout curtains and plush bedding. Take a dip in our pool or get in a workout at our 24-hour fitness center. Join us every morning for a complimentary breakfast buffet where we’re serving up hot and cold favorites. Why hassle with downtown options when you can choose the newly-renovated Fairfield Inn San Antonio Airport/North Star Mall? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Travel Republic (UK), Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., getaroom.com, HotelQuickly and Cancelon so you can book your Fairfield Inn & Suites San Antonio Airport/North Star Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Fairfield Inn & Suites San Antonio Airport/North Star Mall Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing