We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“GEO TRANSPORT INC.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard San Antonio Airport/North Star Mall
Ranked #121 of 354 Hotels in San Antonio
Winton, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“GEO TRANSPORT INC.”
Reviewed 28 April 2014

My experience at the hotel was very pleasant. Staff were very friendly and eager to help with any cause. The rooms were very quite and very well maintained for my week stay. The hotel was located in a prime location in the San Antonio area which provided great shopping, the local movie
theatre and great eating establishments. While at the hotel, a barbecue was provided free of charge for all guest which was a great highlight of the trip.

Room Tip: THE ROOMS WERE VERY COMFORTABLE AND QUITE. To make your stay more comfortable, you should pick a roo...
See more room tips
Green Features: The hotel used a good practice in conserving water by replacing towels only when needed. This helps in conserving water for the hotel and the local area.
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tgainer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 2 September 2014
Thank you for taking the time write a review on your experience with us. We appreciate your kind words and hope to serve you again in the near future.

Best wishes,

Kirk Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

139 reviews from our community

Traveller rating
    48
    48
    26
    14
    3
See reviews for
27
25
8
55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
Reviewed 18 April 2014

Made reservation and put on company credit card online. Arrived at 8:00PM and was told they overbooked and I needed to move to a Holiday Inn. Refused to do that due to high crime area. They eventually gave me a room but didn't get King Bed I paid for. Drank an $11.00 glass of wine and went to bed. Paid for breakfast with my room and had good breakfast but they didn't have orange juice or bananas available. No orange juice? Come on man!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodwrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 21 April 2014
Greetings,

Thank you for taking the time to provide your honest feedback on your most recent stay with us. Our goal is always to deliver 100% satisfaction to every guest and to hear we did not do so during your last visit is quite regrettable. I will be certain to use your feedback to address the issues you encoutered in an effort to improve our quality of service. Please feel free to contact me directly if you would like to discuss your stay further, as I would certainly appreciate the opportunity to change your perception of our standard of service.

Kind Regards,

Kirk Anderson
General Manager
Courtyard by Marriott
San Antonio Airport/Northstar
T 210 530 9881
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abilene, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

My stay at this courtyard was pretty good,I must say the location was great it was really near everything you needed..The staff member at check in she was fantastic,very professional and very nice.I stayed here because I drove down to watch my nc tarheels play in the ncaa tourney,not to far from the at#t center..great staff great hotel.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelvin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 2 September 2014
Thank you for taking the time write a review on your experience with us. We appreciate your kind words and hope to serve you again in the near future.

Best wishes,

Kirk Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 March 2014

I am a Marriott Gold Elite member. Major issues with first room I stayed where the window wouldn't close completely and I could hear every plane landing and when the wind began blowing, a whistling sound could be heard. When I complained about the room, the front desk person told me to close the curtains so I wouldn't hear the whistling. Then she told me to close the window harder. The staffing at the front desk is seriously lacking when I walked up to get some water bottles and knocked on the counter, nobody showed up to acknowledge me so I could let them know about the waters. I had to go back down to let them know so they would charge it to room. The room was in a bad condition. The drawers were scratched up. There were no feather pillows as I request on all my stays at Marriotts. The shower area was old and needs major renovation. When I took a shower, the fire alarm went off so I had to jump out. A staff member carrying towels knocked on my door and I was barely dressed. She told me the fire alarms are very sensitive. The reason why was because I had to keep my window closed for the sound of planes and the steam had started the alarm. I changed my room the next day to another in the same hotel. This room was just as old. In the middle of the day, the whole room began to vibrate. I called the front desk and the maintenance man came to the door. We asked if we are above the laundry room and he said yes and that is why the room is vibrating. The vibration stopped but I was very disappointed again. Many of the TV channels had bad reception. Overall, this Marriott needs to be renovated and higher more staff. I compare this hotel to a Motel 6 level.

Room Tip: Do not stay here.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nitpicky-traveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 21 March 2014
Thank you for taking the time to share your experience.

You indicated a number of items in your response that were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet yours or our own expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I would certainly appreciate the opportunity to discuss your experience over the phone and come to a resolution in an effort to regain your trust in our brand and property. Please fell free to reach out to me at the phone number below at your convenience.

Sincerely,
Kirk Anderson
General Manager
Courtyard San Antonio Airport / North Star
kirk.anderson@whitelodging.com
210-530-9881
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gig Harbor, Washington
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 March 2014

We stayed for 4 days/3 nights at the Courtyard by Marriott San Antonio Airport. The staff was courteous and committed to good service. They recommended good restaurants and helped us maximize services of the shuttle drivers. We were able to make good connections to the public transportation from the hotel. We would stay here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamsF98335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 2 September 2014
Thank you for taking the time write a review on your experience with us. We appreciate your kind words and hope to serve you again in the near future.

Best wishes,

Kirk Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2014

No complaints whatsoever. Was very happy with my choice! Visited my son who lives maybe 5 miles away. Too bad he will be moving back to Houston soon or I would be staying there again in the future. Anyhow, was one of the nicest, cleanest and most pleasant hotels that I have ever stayed in. The band at the Pappadeaux's Restaurant across the parking lot was not that great. But that was not the fault of the hotel. I couldn't figure out what kind of music they were playing. Ha! My parents used to always stay in Courtyard Marriots when they traveled. Loved the way the sheets smelled!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 2 September 2014
Thank you for taking the time write a review on your experience with us. We appreciate your kind words and hope to serve you again in the near future.

Best wishes,

Kirk Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tappahannock, Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 February 2014

Everything was great, I will use this hotel again when I need to be in the San Antonio area. I was in town for my daughters college games and this was an easy stay within 5 min from airport, close to mall and many many places to eat. free parking and shuttle. Friendly staff, clean room and comfortable bed!!!! Also I was impressed with the fact that I did not have any strange charges on my card after check out which now seems to be the norm with many hotels- not having to call after my stay to try to figure out what is going really made me happy - sad to say.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirk A, General Manager at Courtyard San Antonio Airport/North Star Mall, responded to this review, 2 September 2014
Thank you for taking the time write a review on your experience with us. We appreciate your kind words and hope to serve you again in the near future.

Best wishes,

Kirk Anderson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Show Prices
Show Prices
Show Prices
Northeast San Antonio
Courtyard San Antonio Airport
Courtyard San Antonio Airport
#137 of 354 in San Antonio
4.0 of 5 bubbles 178 reviews
Uptown Broadway
Four Points by Sheraton San Antonio Airport
Show Prices
Show Prices
Show Prices

Been to Courtyard San Antonio Airport/North Star Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard San Antonio Airport/North Star Mall

Property: Courtyard San Antonio Airport/North Star Mall
Address: 80 NE Loop 410, San Antonio, TX 78216-5801
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#100 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard San Antonio Airport/North Star Mall 3*
Number of rooms: 78
Official Description (provided by the hotel):
It's a New Stay! The Courtyard San Antonio Airport/North Star Mall is now renovated! Located less than a mile from San Antonio International Airport, we provide a free shuttle (Mon-Fri) to the airport and within a two-mile radius. All guestrooms at our San Antonio Airport hotel now feature modern designs complete with free Wi-Fi, flat screen TVs and plush bedding. Select rooms even have comfy sofas or private balconies! The state-of-the-art lobby provides greater flexibility with inviting media pod work spaces, free Wi-Fi throughout, media library and easy access to the latest news, weather and airport conditions via our touch-screen GoBoard(R) The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect(R) which provides guests with healthy food & beverage offerings in the morning and evening dinner service with cocktails. Guests also appreciate our indoor pool, outdoor patio, new fitness center and, above all, a staff that has Texas hospitality down pat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travel Republic (UK), Expedia, Hotels.com, Odigeo, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Courtyard San Antonio Airport/North Star Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott San Antonio Airport / North Star Mall Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott
Courtyard San Antonio Airport/North Star Mall Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing