We have stayed at Comfort Suites in other locations and have enjoyed our visit, but this location was very disappointing. There was hair in the shower, making it obvious that it had NOT been cleaned. When I reported this, the woman at the check-out informed me that they had a complaint about it before our stay, meaning that it had been there before the last visitor stayed in the room! EWWW! The only thing she did to try to make it right was give us $15 off of the charge to our credit card, and a business card that will give us 25% off of our next stay at that location. Now WHY would I WANT to return to that location?!? Seriously?!? Then when we returned home and viewed our credit card statement it showed a charge $17.51 higher than our receipt shows. No we are NOT happy customers and we will NOT be staying there next time we are in San Antonio.
- Official Description (provided by the hotel):
- QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Near Fort Sam Hotel San Antonio
- Comfort Suites San Antonio
- San Antonio Comfort Suites
- Quality Suites San Antonio, Texas