We booked this hotel through vacationsmadeeasy.com . Don't know what it shows now but at the time it showed 4 stars on their website. As far as I'm concerned 2 stars is being very generous. Room had no washcloths and we were told that guests had been taking them but they had more on order. Sorry but a hotel that is supposed to be a 4 star establishment should never run out of anything. The room had a small fan to circulate air from the bedroom area over to where the sofa was located-it didn't work. Air in that part of the room was extremely stuffy. Room was generally run down in appearance so we decided to check out and go somewhere else. Front desk staff had put a hold on our credit card despite the fact that we had already paid for the room a month ago and then they didn't want to take the hold off of our card. Finally got the manager involved and after about a 2 hour or so delay he got it fixed but by then we were tired and frustrated with the whole deal. Hopefully they will get their issues fixed but we were very much disappointed and will not be back under any circumstances. When we left we checked into the Best Western on Rittiman road which is within walking distance of this hotel and were treated like royalty. The difference between the 2 hotels is like night and day. We STRONGLY recommend Best Western on Rittiman Road if you plan to be in the San Antonio area.
- Official Description (provided by the hotel):
- QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Suites Near Fort Sam Hotel San Antonio
- Comfort Suites San Antonio
- San Antonio Comfort Suites
- Quality Suites San Antonio, Texas