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“Travelers Beware - Not Recommended stop on the road”
Review of Quality Suites

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Quality Suites
Ranked #213 of 355 Hotels in San Antonio
Houston, TX
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Travelers Beware - Not Recommended stop on the road”
Reviewed 6 June 2005

Within 20 minutes of checking into hotel on Friday afternoon, our car parked right at the front door was broken into and the hotel staff took no action until they were shamed into action. Only saving grace was the hotel maintenance man who brought out a shop vac and vacuumed all the glass out of the inside of the car. Secondly, handicap accessible room was inadequate. The entire experience was so devastating we will never stay at a Comfort Hotel again. Rooms are too small, TV was not working, high-speed internet required special cables of which there was only one and it was already loaned out per the desk clerk, no extra thread-bare towels were available - all in all a big double thumbs down.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TheOrganizer1775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
Reviewed 26 April 2005

My wife and I and our two small kids just spent 3 nights here and I don't think we would return. The chief problem is the location. I knew this was on the frontage road to I-35 and so I had asked for a room far from the interstate. Unfortunately, I did not know (until about 3 am on our first night) that this hotel is quite close to busy train tracks. On all three nights of our stay, my wife and I were jarred out of bed by train whistles. Also, the general vicinity gave me the impression that this is not one of San Antonio's better neighborhoods.
On the positive side, the room was nice, with a sitting area and TV that are separated from the sleeping area by a door. The free breakfast included delicious make your own waffles. Also, the hotel is next door to a Cracker Barrel restaurant and the closeness to I-35 means you're only about 10-15 minutes to the Riverwalk area. We paid $70 per night (before taxes) on a rate found on the Choice Hotels web site for a weekend were most of San Antonio was already sold out. Overall, this hotel is good in a pinch but only if you are a very sound sleeper.

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Antonio hotels

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common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 February 2004

We had a great stay the both times we stayed there. The staff is very friendly. One family member got sick during our stay, and the staff was very helpful. The rooms are nicely sized. It helps having two rooms when you stay for over a week. I would recommend this place. An added plus is that the bright blue roof is easy to spot from the interstate!

Helpful?
3 Thank Kippy236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Suites

Property: Quality Suites
Address: 6350 N Interstate 35, San Antonio, TX 78218-4403 (Formerly Comfort Suites San Antonio at Rittiman)
Phone Number:
Region: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #213 of 355 Hotels in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
QUALITY SUITES Located near the Spanish Governor's Palace and the Alamo, our Quality Suites(R) hotel in San Antonio gives you more for your hard-earned money. Our San Antonio hotel gives you easy access to other sites and activities like Fort Sam Houston and: Six Flags, Fiesta Texas, SeaWorld, San Antonio, Henry B. Gonzalez Convention Center, Splashtown, River Walk. Our San Antonio hotel caters to both vacationing tourists and business travelers alike with complimentary services and amenities such as: Free hot breakfast, seasonal outdoor pool, exercise room, business center, free weekday newspaper. Our 100 percent non-smoking guest rooms feature TVs, hair dryers, coffee makers, microwaves, fridges, irons and ironing boards. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For those seeking to lighten their suitcases by doing laundry, we also offer guest laundry facilities. ... more   less 
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
Quality Suites San Antonio, Texas

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