We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Ranked #32 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed 10 August 2011

Spacious room, clean with comfortable beds. would love to have flat screen hdtvs. Nice breakfast and reception dinner. Great location, just a short walk to pretty much everywhere in downtown area. Pool small but enjoyable, however would strongly recommend to install some umbrellas to add some shade and make it more pleasurable, remember pool is located in roof top and it gets very hot during the day. Would consider stay there again.

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank alex m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodSuitesSocial, Social Media Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 17 August 2011

Hi alex m,

Thanks for the great review! We are glad you enjoyed your stay and appreciate your feedback on the pool area. We hope to see you again the next time you are in the area.

Thanks!

Heather Harris

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,217)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,057 - 1,063 of 1,217 reviews

Reviewed 6 August 2011

The hotel is in a building that is on the Historic Register. Located right on the Riverwalk and is within easy walking distance of the Alamo and other attractions. Breakfast is included in the morning and there is an evening dinner reception Monday thru Thursday Beer,wine and Margaritas are included

The Riverwalk itself is loaded with places to eat and the selection runs the gamit of inexpensive to trendy and costly. What I liked was there was a CVS on Riverwalk and some markets on the upper streets that you can stock your Hotel kitchen with

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Romnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodSuitesSocial, Social Media Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 10 August 2011

Hi Romnan,

We appreciate your kind words and are glad you enjoyed your trip. Thanks for the great review and we hope to see you again soon. Safe travels!

Heather Harris

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2011

I was happy to find a hotel suite close to the Riverwalk for my family of 5. The pros of this hotel are the location (we walked to the section of the Riverwalk with the most restaurants, the Alamo, El Mercado). It was nice to have 2 rooms to spread out, and not have to have a roll away bed for my 3rd child. (she used the sofa bed)
Unfortunately, the cleanliness of the hotel was sub-par. It looked clean upon arrival, but after spending a bit of time in there it was just kind of dirty. (French fry in the window sill, crayon on the floor, easily missed items, but I would rather not have to see what the previous guests left) The bathroom was really pretty gross. It smelled like urine (which was first noticed by my easy-going husband who travels often~he can put up with quite a lot), and the bathtub looked stained. I purchased bathtub cleaner and Clorox wipes to attempt to clean it up. I also told the agent at the front desk and was told he would have a housekeeper clean it. The housekeepers that I spoke to were VERY nice! I don't think it was smelly because of a lack of their cleaning, it was almost as if the tile/wallpaper/toilet was just stained with the smell. Anyway, we ended up purchasing cheap flip-flops for the shower to avoid standing in the tub.
The breakfast was just okay. It was very crowded around 8am (we should have attempted to go down earlier), the coffee and bacon ran out quickly so people had to wait for refills. Tables were cleared, but each time we sat down, we had to wipe crumbs on the tables and chairs from the previous guests. We did not go down for the evening appetizers so perhaps they were better organized.
Another note~other reviewers have mentioned the small size of the pool, but I was still surprised at how VERY small it was. So much so that when we visited it, there were about 12 kids standing in it and that was about all there was room for. We ended up skipping it altogether.
Regarding valet parking: we had no problems, but we only used the valet when arriving and departing. I did notice the prices on the hotel website and the price on the valet stand at the hotel are different (not by much, maybe $1.50 or $2?) but I forgot to mention it to anyone at the desk.
San Antonio is a beautiful, historical place! Even though the temperatures outside were 100+ we still were able to walk most places because of the location of the hotel. We did cut our trip short by one day pretty much because we just could not take the bathroom any longer. For the price of the room, I would have expected a bit more.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank TxMom5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanantoniogm, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 5 August 2011

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2011

Stayed here with several friends from work. Walking distance to the river...no driving needed! Especially liked the free drinks each evening, albeit basic quality beer and wine. Still, its a nice way to prime up for a good evening out.
I would recommend this to couples or business travelers. Rooms definitely above average, but a slight cut below the major brands.

  • Stayed: October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank sheedog16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodSuitesSocial, Social Media Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 10 August 2011

Hi sheedog16,

Thanks so much for the great review! We appreciate the kind words and are thrilled you enjoyed your trip. We hope to see you again if you return to the area.

Thanks!

Heather Harris

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2011

Our king suite was fabulous. We had a very large room with very nice furnishings for a very reasonable price. In addition, we had a complimentary breakfast and light dinner with drinks. It is located on the Riverwalk in an area that does not have a lot of restaurants, but is an easy walk to the areas that do have more businesses. My only complaint was that the windows were single paned and you can still hear noise from St. Mary's Street even on the 6th floor. We were in room 600.

Room Tip: get room that is far from St. Mary's Street so that you don't hear the street noise
See more room tips
  • Stayed: July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lafayette1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodSuitesSocial, Social Media Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 25 July 2011

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed our breakfast and manager's reception. I also appreciate your feedback about the noise level. We look forward to servicing your travel needs at the Homewood Suites San Antonio Riverwalk should you return to the area.

Heather Harris

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2011

Had meeting at Convention center - easy walk down market - even in oppressive heat.
Breakfast was great - including texas shaped waffles, could have started earlier - esp on weekdays. Room was fine, beds comfortable, not super clean in bathroom. Living room area could use a freshen up for furniture etc. Tv's small. But - overall - great price, comfortable and good breakfast and evening food. I'd stay here again.

  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank bingoSLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanantoniogm, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 19 July 2011

We are sorry we were not able to provide you with the quality of amenities and services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2011

Couldn't get into the pricier property next door where my colleagues were staying so got into here, the closest decent spot. I was pleasantly surprised. Friendly front desk staff, clean quiet room, comfortable bed, warm shower. Just what you want for an overnight stay. And as an added bonus, with the suite (2 separate rooms) format of the Homewood, my three colleagues and I came back to my room here after a breakfast meeting in their hotel so we could get on two separate conference calls. No noise overlap at all. Great value.

  • Stayed: June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank kpwood3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Home2 Suites by Hilton San Antonio Downtown - Riverwalk
East Side
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Show Prices
Show Prices
Show Prices
East Side
The Westin Riverwalk, San Antonio
East Side
Hyatt Regency San Antonio
Hyatt Regency San Antonio
#16 of 357 in San Antonio
3,237 reviews
Hotel Contessa
#5 of 357 in San Antonio
3,296 reviews
Show Prices
Show Prices
Show Prices

Been to Homewood Suites by Hilton San Antonio - Riverwalk / Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

Address: 432 W Market St, San Antonio, TX 78205-2920
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in San Antonio
#27 Business Hotel in San Antonio
#40 Family Hotel in San Antonio
Price Range: £124 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio - Riverwalk / Downtown 3*
Number of rooms: 146
Official Description (provided by the hotel):
Enjoy being in the heart of scenic and historic San Antonio, Texas at our Homewood Suites by Hilton® San Antonio-Riverwalk/Downtown hotel. Situated on the famous Riverwalk, our all-suite hotel is convenient to historical sites, shopping and dining. Connect with home and the office with free high-speed internet access. Start your day with a hot full breakfast served daily. At the end of a long day, unwind with our evening dinner and drinks (beer, wine, margaritas) served Monday to Thursday. Both meals are included with your stay. Or, prepare your own meal in the fully equipped kitchen, featuring a refrigerator, microwave, two-burner stove top, dishwasher and utensils. Lounge in one of our one or two bedroom suites with a separate bedroom and living area featuring a sofabed and TVs with premium cable channels. Host a meeting or event for up to 90 people and use the services available in our business center. Relax in our rooftop pool or whirlpool, or work out on the latest fitness equipment. Shop at nearby Rivercenter Mall and El Mercado. Learn about Texas history at the Alamo and Governor’s Palace. Dine on local and international foods. Plan family activities at Sea World, Splashtown and the San Antonio Zoo. Business travelers will enjoy our proximity to the H. B. Gonzales Convention Center. Our multi-lingual staff will help you find the best options in San Antonio. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Travel Republic (UK), Booking.com, Expedia, TripOnline SA, Hotels.com, getaroom.com, Ebookers, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Homewood Suites by Hilton San Antonio - Riverwalk / Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Riverwalk / Downtown Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
San Antonio Homewood Suites
Homewood Suites By Hilton San Antonio - Riverwalk / Downtown Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing