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“Great place, perfect for families with kids”

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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
Ranked #30 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 20 May 2010

This is my second stay at a Homewood and I can say I will always stay at one given a choice. This is the perfect hotel if you have a family. The rooms are super spacious. We stayed at a 2 bd/2 bath suite, but even the 1 bds are large. One thing that really impressed me was how friendly the staff is. Not only do they do their job well, they always have a smile on their faces and treat you like your their favorite guest. The location is great! We never used our car. I have a 3 year old and a 14 month old and I just took the stroller everywhere. We visited the Children;s museum, the riverwalk, the mall, all within a 10 minute walk.
Breakfast and welcome home reception are great, this alone will save you a lot of $$$. Plus you can't beat having a free margarita :)
All in all, we will definitely come back!

  • Stayed: May 2010, travelled with family
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1  Thank Wife_in_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,056 - 1,062 of 1,187 reviews

Reviewed 9 April 2010

The hotel was within easy walking distance to the major attractions of the Alamo, Alamodome, and the Riverwalk, which is literally next door to the hotel. The usual Homewood free breakfast is good enough. Parking is valet only, and fairly pricy by local standards. Other than getting to and from the airport, we never used the car once.

  • Stayed: April 2010, travelled with friends
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2  Thank Fitch7600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2010

If you like having a full kitchen and a 2-room suite, this is excellent choice. It's on the Riverwalk, but just far enough away from noisy bars and restaurants. All the major downtown attractions are no more than a 5-15 minute walk, or a cheap trolley ride. Staff is very friendly and helpful. It's an older hotel and could use a little updating, but that's a very minor criticism. It has a pool on the roof, but it's small, and no shade. Valet parking $22 a day, or you can choose a nearby lot for less.

  • Stayed: March 2010, travelled with family
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2  Thank ImaPickyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2010

I stayed at the hotel with my daughter for a cheer competition. Staff very friendly and helpful. I left my cell phone in the car after I checked in and the valet attendent ran to catch me on the elevator to return it. Great beds very comfortable, lots of space. Rooftop pool and jacuzzi charming. Great views. Hotel close to everything, didn't even have to use my rental. My daughter and I walked everywhere since the riverwalk was just downstairs, or we took the trolley which we caught right across the street. Just wish parking wasn't so expensive since I didn't use my car. Had some friends from our group come over to watch the superbowl and they loved the room, said this would be there next hotel when in San Antonio. Will stay here again.

  • Stayed: February 2010, travelled on business
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2  Thank luvtravelmuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2010

A lovely holiday experience with this hotel and staff. Housekeeping was prompt with towels and cleaning. They served a complementary breakfast and a complementary light evening meal and drinks. The hotel is on the Riverwalk but just the right distance away from all the congestion of people that are on it! It is within walking or trolley distance to all that we wanted to do. I guess some would say the valet parking fee was expensive but it was worth it to us knowing that our vehicle was in a secure area. We stayed the week after Christmas and enjoyed the fireworks on "New Year's" from the roof.....what a sight to see! I would recommend this hotel to anyone and we would stay there again on our next visit to San Antonio!

Lon & Ginger Sturgeon

  • Stayed: December 2009, travelled with family
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3  Thank Ginger S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2010

After reading various reviews, I had a few doubts on this hotel...... however, continued with our reservations and was glad that we did.

The breakfast was good, sometimes having 'real dishes', sometimes paper plates and plastic forks. Our two sons, ages 21 and 17, enjoyed making "Texas" waffles each day. Same with the afternoon receptions - sometimes the selections were out of this world, sometimes, just okay.

The location, being on the riverwalk was beautiful. The lights offer a nice atmosphere, and the availability to the riverwalk was nice. There is also a nice place to jog if you are so inclined and want to avoid the crowds.

Parking was convenient, though not cheap.

Laundry machines ( and baskets at the front desk) were clean.

The rooms were outdated in colors and furniture style. However, the rooms were very spacious - large dining room and family room area.

Overall it was a good experience and the hotel served our family well.

  • Stayed: December 2009, travelled with family
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1  Thank MusicGalCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2009

I checked in with my wife and kid and found an antique television set in the bedroom! Breakfast even at 7:00 am was terrible! Really poor value - I would not recommend this hotel to anyone.

  • Stayed: December 2009, travelled with family
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Thank mallu5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebequita50, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this reviewResponded 29 December 2009

I apologize that you had an unpleasant stay. We do have a 100% satisfaction guarantee. If you would have come by the desk and explained your issue, we would have been glad to make it right. Also, If I knew a little bit more about you, I would be more than willing to contact you. However, since you have already departed, please contact me so I can make it right.


Todd Hatch
General Manager
Homewood Suites Riverwalk
Office 210-222-1515 ext. 500
Fax 210-222-9405
For reservations please visit:
www.homewoodsuitesriverwalk.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

Address: 432 W Market St, San Antonio, TX 78205-2920
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in San Antonio
#27 Business Hotel in San Antonio
#45 Family Hotel in San Antonio
Price Range: £136 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton San Antonio - Riverwalk / Downtown 3*
Number of rooms: 146
Official Description (provided by the hotel):
Enjoy being in the heart of scenic and historic San Antonio, Texas at our Homewood Suites by Hilton® San Antonio-Riverwalk/Downtown hotel. Situated on the famous Riverwalk, our all-suite hotel is convenient to historical sites, shopping and dining. Connect with home and the office with free high-speed internet access. Start your day with a hot full breakfast served daily. At the end of a long day, unwind with our evening dinner and drinks (beer, wine, margaritas) served Monday to Thursday. Both meals are included with your stay. Or, prepare your own meal in the fully equipped kitchen, featuring a refrigerator, microwave, two-burner stove top, dishwasher and utensils. Lounge in one of our one or two bedroom suites with a separate bedroom and living area featuring a sofabed and TVs with premium cable channels. Host a meeting or event for up to 90 people and use the services available in our business center. Relax in our rooftop pool or whirlpool, or work out on the latest fitness equipment. Shop at nearby Rivercenter Mall and El Mercado. Learn about Texas history at the Alamo and Governor’s Palace. Dine on local and international foods. Plan family activities at Sea World, Splashtown and the San Antonio Zoo. Business travelers will enjoy our proximity to the H. B. Gonzales Convention Center. Our multi-lingual staff will help you find the best options in San Antonio. ... more   less 
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Also Known As:
Homewood Suites By Hilton Riverwalk / Downtown Hotel San Antonio
Homewood Suites San Antonio
Homewood San Antonio
San Antonio Homewood Suites
Homewood Suites By Hilton San Antonio - Riverwalk / Downtown Texas

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