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Omni San Antonio Hotel
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Reviews (2,145)
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1,318
503
194
77
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1,318
503
194
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54
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All reviewsbolocookies and milkoutdoor poolgreat hotelroom servicemedical centercorner roomsix flagsfiesta texasbreakfast buffetshuttle servicethe entire staffbed was very comfortablesea worldthe river walkcolonnadeconference
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1,413 - 1,418 of 2,146 reviews
Reviewed 18 August 2014

Great Place, nice rooms and fair customer service. It was a great experience. The staff was attentive with gest. Also the hotel has great accommodations. Very clean. All types of different restaurants are close by. As to Malls and stores, and pharmacy's.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Myra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this reviewResponded 25 August 2014

Thank you for taking the time to share your experience. We always want to exceed our guest expectations and appreciate the "Great hotel" rating.

Look forward to your return.

Delfin Ortiz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

My hotel stay August 2014 was by far the best hotel stay ever. I was there for 4 nights for a conference and cannot say enough about the hotel staff; their friendliness and care given are unmatched. Highly recommend this hotel to anyone heading to San Antonio.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this reviewResponded 25 August 2014

Wow! "Best Hotel Stay Ever". Thank you for the rating and staying with us. We are built to host conferences and the staff looks forward to creating memorable experiences.

Look forward to your return in the near future.

Delfin Ortiz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Whether you are communicating with the staff at this hotel via telephone, via e-mail, or in person, the staff is absolutely amazing! Everyone was extremely courteous, responsive, and helpful. The room was comfortable and worked well for a family of 4. This hotel is extremely family friendly! We would definitely stay here again!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank 122reneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this reviewResponded 25 August 2014

We look forward to your return in the near future. Summer is a great time at the Colonnade. Thank you for all your kind words regarding service and staff.

Delfin Ortiz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

What an AMAZING Hotel! From the check in to check out. Everything was clean the staff at every location in the hotel was great. From the Bell Man Hector to the restaurant CJ! We had a great stay. We booked the kid package, my daughter loved the check in back pack with fun activities for her to do. Breakfast was great and the staff was super friendly and professional. Great hotel and we will for sure be back!!! Thank you

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank 3Glorias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this reviewResponded 25 August 2014

Summertime is when the staff has the most fun. It is great to have families here as it gives us the opportunity to create those special moments. We have great associates here. I am proud of all of them. Thank you for your kind words regarding CJ and Hector. Look forward to your return to provide another amazing stay.

Delfin Ortiz
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

This hotel was great for my family and the overall satisfaction was outstanding. The staff was very friendly and the cleanliness of the hotel was exceptional. I would highly recommend this hotel to anyone and I will continue to stay at this hotel every time I come to San Antonio.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank irocj12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this reviewResponded 25 August 2014

Thank you for the "Great" hotel rating. I am proud of the staff here at the Colonnade. They take pride in creating memorable experiences. We look forward to your return.

Delfin Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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