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“Reasonable Price, Great Location”

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Holiday Inn Express San Antonio N-Riverwalk Area
Ranked #124 of 354 Hotels in San Antonio
Washington DC, District of Columbia
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Reasonable Price, Great Location”
Reviewed 20 February 2014

Had a 2 night stay here and really enjoyed the connivence and location. Its 2 blocks from the River walk on a quiet street and close to plenty of restaurants for after work.

Wifi is slower than at other Holiday Inn Express hotels but other than that its the experience I come to expect. Clean spacious room, and quick checkin/out. Staff was very friendly and gave me directions to the couple places I needed to go.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni I, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 February 2014
Dear Steve,

Thank you for staying with us here at the Historic Holiday Inn Express Riverwalk. In addition thank you for your feedback regarding our hotel Wi-Fi and it's performance.Steve you can be sure that this is something that we will be taking care of right away so that we may prevent it from happening again to another future guest. It is feedback like this that enables us to better serve our guests' needs. Thank you for taking the time out to leave this wonderful review for us and we do look forward to seeing you again very soon!
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378 reviews from our community

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    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Beverly, Massachusetts
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 17 February 2014

This is a great pick for value near the riverwalk. It's only a couple blocks walk to the riverwalk and the cost is significantly more affordable than staying right on the riverwalk. The rooms are decent, both in size and cleanliness. the windows are the coolest feature, original to the building and casting a long shadow at night, very cool. I'll definitely stay here again; I'm an IHG priority member and was pretty happy with the stay.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni I, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 February 2014
Thank you for staying with us at the Historic Holiday Inn Express Riverwalk. I am so glad to hear that your visit to San Antonio was both relaxing and productive! We hope to see you again soon and thank you for being a beloved Priority Member!
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Evansville, Indiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 February 2014

Jennifer is an asset to your establishment. She was very helpful and went above and beyond. Thank you for the great service Jennifer! Location is very close to information office allowing you to get trolley/bus day tickets.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jashcod74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni I, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 10 February 2014
Thank you for staying with us at the Holiday Inn Express Riverwalk. I'm glad to hear that Jennifer was able to take care of your needs. We hope to see you again soon both in San Antonio and at the hotel.
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West Point New York
Level Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 January 2014

Each morning, we had to ask one of the staff walking around to spray deodorizer. Beds made, but for 5 days, no new sheets. Towels were ok. Showers did not have hot water...Breakfast...the only good thing. The catch is you have to pay $16 a night to park in a vacant lot across the street~they don't watch it, so it is basically, telling anyone walking around to see if your car is open, because there is no security. Don't leave anything in it or visible. We got the nights free because I was a priority club member~f not it would have cost me and extra $80...not great for no supervision, there is no parking and if the hotel is full and you come home after 8 you are s.o.l.

Room Tip: Don't ask for room 202. It had mold above the bed and 307 smelled musty and damp.room 202 right...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Familyof534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 12 February 2014
Dear Familyof534,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
161 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 January 2014

Stayed 2 nights. Was greeted promptly at the door and was recognized as a reward member. The night clerk Jason and the Breakfast clerk was great. They are an asset to your facility. There was an ice/rain, bad weather and they made sure everyone was comfortable and had what they needed during this time. There was also a person who helped me put my parking tag on my car.
Please add a sign to where the ramp is for access and not having to drag luggage up the stairs.

Room Tip: Room on 4th floor was great.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Texasgaltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulianHIXRW, Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 13 February 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
A. Julian M.
General Manager
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Las Cruces, New Mexico
1 review
Reviewed 21 January 2014

Your Breakfast lady - What a wonderful lady Monica is; she was very accommodating, friendly, helpful, was there anytime anybody need help with anything. You have a WONDERFUL employee in Monica. We look forward to our next stay and Monica!!!

The Carlsons

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni I, Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 24 January 2014
Thank you for choosing to stay here at the Holiday Inn Express Riverwalk. I'm glad to hear Monica provided you with service and our Express Start Breakfast. We hope to see you soon at the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, Louisiana
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 December 2013

We stayed only one nite at San Antonio N-Riverwalk Area during a trip through San Antonio, it was a pleasant stay.

The check-in desk was very friendly, helpful and informative.

We were not far from the Market Square, and enjoyed spending the evening there eating and shopping.

The rooms very clean.

The breakfast served the next morning at the hotel was good. Well stocked and a good variety.

Thanks for a pleasant stay San Antonio N-Riverwalk Area

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni I, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 24 January 2014
Thank you for staying with us at the Holiday Inn Express Riverwalk. I'm glad to hear you were able to enjoy our convenient downtown location and visit the Market Square. We look forward to seeing you again in San Antonio and at the hotel soon.
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Additional Information about Holiday Inn Express San Antonio N-Riverwalk Area

Property: Holiday Inn Express San Antonio N-Riverwalk Area
Address: 120 Camaron St, San Antonio, TX 78205-2404
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express San Antonio N-Riverwalk Area 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
San Antonio Hotel Near a Variety of Attractions The historic atmosphere, excellent accommodations and friendly staff make the Holiday Inn Express Hotel & Suites in San Antonio, Texas near the Alamo, River Walk area, and Trolley perfect for both business and leisure travelers.Our hotel in San Antonio, TX is conveniently located within walking distance from the Alamo and the world-famous San Antonio River Walk. Visitors may enjoy shopping at La Villita Historic Arts Village, Rivercenter Mall and Market Square, the largest Mexican marketplace outside Mexico. Ride the local trolley to the many attractions within a mile of our hotel, such as the Tower of the America and IMAX theater.Business travelers benefit from the great location of this historic hotel in San Antonio, TX. We are situated near Valera Energy Corporation, Coca Cola and Pepsi bottling companies, Boeing and Fort Sam Houston. Henry B. Gonzales Convention Center and the Alamodome are a mile from our San Antonio, Texas hotel, which features free high-speed Internet access and a 24-hour business center.From the complimentary hot breakfast bar to the flow-regulated Kohler showerheads, our accommodations go beyond cheap hotels in San Antonio. Relax in the pool and whirlpool, work out in the fitness center and rest comfortably every night in a triple-sheeted bed with four pillows. You'll receive excellent service and amenities while lodging in our San Antonio, Texas hotel. ... more   less 
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Also Known As:
Holiday Inn Express San Antonio North Hotel San Antonio
Holiday Inn Express San Antonio N-Riverwalk Area Texas

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