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“GENUINE OLD WORLD CHARM”

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Holiday Inn Express San Antonio N-Riverwalk Area
Ranked #124 of 356 Hotels in San Antonio
Harker Heights, Texas
Level 6 Contributor
259 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“GENUINE OLD WORLD CHARM”
Reviewed 23 August 2014

Between the wonderful staff, headed by a lady named Jennifer, the ideal location, and the historic building itself (it's the original jail from the 19th Century), it was a total pleasure to spend a few nights there. The pool is small, as are the rooms, and the jacuzzi is not heated...Small price to pay for an otherwise great place with great service. It's not every day that my wife, Naomi and I get to spend the night in a jail that's over one hundred years old!

Room Tip: It's a converted jail. Take your chances!
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felipe G, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 September 2014
Thank you for staying with us at the Holiday Inn Express Riverwalk. I'm glad to hear that my staff (headed by Jennifer!) was able to take care all of your needs. It was also nice to hear that both you and your wife enjoyed your time in San Antonio while staying with us! We hope to see you again soon both in San Antonio and at the hotel.

Kind Regards,

Felipe Gonzalez
General Manager
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386 reviews from our community

Traveller rating
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    128
    67
    36
    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Johns Creek, Georgia
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 August 2014

Our family of five stayed here for one night on our big trip out west. The room was pretty standard and very clean. The morning breakfast was great and the staff was extremely pleasant to work with. The location is a few blocks from the Riverwalk and we walked to and from there during our stay. Overall we enjoyed our brief time in San Antonio.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank spizay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felipe G, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 September 2014
Thank you for your kind review, we are always looking for ways to improve and appreciate your comments. Thank you and we look forward to hosting you again very soon!

Felipe Gonzalez
General Manager
The Historic Holiday Inn Express N Riverwalk Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
Reviewed 10 August 2014

The staff at this hotel is WONDERFUL from the car service man Mr. Simon to Ms.Monica in the breakfast area. We will most definitely be staying here again. Thanks for making our stay at your hotel a pleasant experience. The Rideaux Family

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lrideaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felipe G, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 September 2014
Thank you for your kind review, we are always looking for ways to improve, both Simon and Monica are great assets to our hotel and I will be sure to pass on the great comments. Thank you and we look forward to hosting you again very soon!

Felipe Gonzalez
General Manager
The Historic Holiday Inn Express N Riverwalk Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Marque, Texas
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

The Staff were very friendly and helpful from the check-in to check out. The lady that maintained the breakfast area (Monica), the clerk at the desk to the person who delivered the towels and cleaned the room.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felipe G, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 September 2014
Thank you for your kind review, we are always looking for ways to improve, I will be sure to pass on these comments to my staff. Thank you and we look forward to hosting you again very soon!

Felipe Gonzalez
General Manager
The Historic Holiday Inn Express N Riverwalk Area
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorktown, Virginia
1 review
Reviewed 4 August 2014

Breakfast Staff was wonderful. Monica and Roger went above and beyond to make our stay in San Antonio a memberable experience. The hotel is lucky to have them to serve their guests; they should be commended.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank fred h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felipe G, General Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 22 September 2014
Thank you for your kind review, we are always looking for ways to improve, I will be sure to let Roger and Monica know of the great job they are doing. Thank you and we look forward to hosting you again very soon!

Felipe Gonzalez
General Manager
The Historic Holiday Inn Express N Riverwalk Area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, TX
Level 6 Contributor
246 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 29 July 2014

We stayed here on a weekend in July 2014. The place was sorta funky/fun with a history, (a former jail). The room we were assigned was on a middle floor in the middle of the hallway despite our request for top floor; OK, whatever. The room, room 317, was musty musty musty when we checked in, and did not improve despite cranking the A/C lower - it still smelled musty hours later.

The room itself was somewhat small, and the toilet is directly behind the door - so if someone opens the door even 1/2 way, they hit you. No chance of swinging it wide - it hits the toilet. Small.

The breakfast buffet was constantly busy, and the employee there was cheerful and always hustling to keep things filled and running smoothly. She mentioned that it is always busy in the summer as soon as school gets out - the dining room was overflowing at 7:30, at 8:45, and at 9:45 when we were there trying to find a quieter time...

Parking is very tight - drive in and back out - but off road. Permit needed to park there, available at front desk.

Room Tip: corner rooms have a bit more space and seemed OK (friends of ours had one - their room wasn't mu...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank marymcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 14 August 2014
Dear marymcd,

Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments and will use these to monitor and improve the quality of product and services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billingshurst, United Kingdom
Level 5 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 July 2014

We enjoyed our 5 day stay in the Hotel, site of a old prison. Room was comfortable and a/c not too loud. Breakfast was complimentary which includes hot items. An easy walk to Bourbon St. Jackson Square etc

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio N-Riverwalk Area, responded to this review, 14 August 2014
Dear Dave-Soulsby,

Thank you for taking the time to post a review of our property. We are pleased you enjoyed your overall stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express San Antonio N-Riverwalk Area

Property: Holiday Inn Express San Antonio N-Riverwalk Area
Address: 120 Camaron St, San Antonio, TX 78205-2404
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 356 Hotels in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express San Antonio N-Riverwalk Area 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
San Antonio Hotel Near a Variety of Attractions The historic atmosphere, excellent accommodations and friendly staff make the Holiday Inn Express Hotel & Suites in San Antonio, Texas near the Alamo, River Walk area, and Trolley perfect for both business and leisure travelers.Our hotel in San Antonio, TX is conveniently located within walking distance from the Alamo and the world-famous San Antonio River Walk. Visitors may enjoy shopping at La Villita Historic Arts Village, Rivercenter Mall and Market Square, the largest Mexican marketplace outside Mexico. Ride the local trolley to the many attractions within a mile of our hotel, such as the Tower of the America and IMAX theater.Business travelers benefit from the great location of this historic hotel in San Antonio, TX. We are situated near Valera Energy Corporation, Coca Cola and Pepsi bottling companies, Boeing and Fort Sam Houston. Henry B. Gonzales Convention Center and the Alamodome are a mile from our San Antonio, Texas hotel, which features free high-speed Internet access and a 24-hour business center.From the complimentary hot breakfast bar to the flow-regulated Kohler showerheads, our accommodations go beyond cheap hotels in San Antonio. Relax in the pool and whirlpool, work out in the fitness center and rest comfortably every night in a triple-sheeted bed with four pillows. You'll receive excellent service and amenities while lodging in our San Antonio, Texas hotel. ... more   less 
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Also Known As:
Holiday Inn Express San Antonio North Hotel San Antonio
Holiday Inn Express San Antonio N-Riverwalk Area Texas

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