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“Great place to stay in San Antonio”

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Comfort Suites Alamo/Riverwalk
Ranked #12 of 355 Hotels in San Antonio
Certificate of Excellence
Sarcoxie, Missouri
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Great place to stay in San Antonio”
Reviewed 20 October 2011

Facilities and staff were outstanding. The staff seemed more than happy to make our stay enjoyable, They met and exceeded our expectations. Georgia and Ray went out of their way to accomodate us. They were so good to our daughter with developmental disabilities. Room was clean and very appealing and gave us plenty of space.

Room Tip: First floor room gave easy access to the sidewalk leading to the riverwalk, the breakfast area and t...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (226)
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English first
Southaven, Mississippi
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2011

For Mom's 88 Birthday, she wanted to see the RiverWalk. Our stay was outstanding. The staff was most helpful in everyway. From advising best ways to see the sites to helping with dealing with the handycap.
The breakfast was hot and plentiful. Great service all around. Thanks

  • Stayed June 2011, travelled with family
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Helpful?
Thank LaptopWillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evansville, Indiana, United States
1 review
Reviewed 18 October 2011

I really loved the hotel and the room that I stayed with my friend in.. This hotel is the best hotel I have ever visited in USA

  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
Thank Sad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 October 2011

We stayed at this property for 2 nights the second week in October. This property is about 3 blocks from the riverwalk but they offer a shuttle service if you don't want to walk. The hotel is very nice with better than normal furnishings. The breakfast is better than the typical "hot" breakfast and the dining area is very nice. The exercise facility is lacking, only 3 pieces of equipment. The pool is small. The staff was great, very friendly and helpful. The rooms are very nice with up to date furnishings. The bed was firm and comfortable. They claim to have wifi access in the rooms but we were never able to get it to work. We did get wifi access in the lobby area. I would give this property a high mark when it comes to price per value. I would stay here again next time we visit San Antonio.

  • Stayed October 2011, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Luvz2Trvl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nekoosa, Wisconsin
1 review
Reviewed 18 October 2011

The breakfast and manager's reception were excellent. The rooms were clean and close to all the major attractions.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Marna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tulsa, Oklahoma, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2011

I chose Comfort Suites because of the great ratings on Trip Advisor. The customer service is indeed outstanding. Free shuttle service to the Riverwalk and the Alamo, and all the amenities you could need in your room. The pool was small, but very beautifully done with a water fall effect. Complimentary breakfast too! Everything was sparkling clean, and I noticed that if anything was amiss, the staff were on it very quickly. The room didn't feel crowded or small. All I could wish for were better quality in all areas: sleeker furniture (instead of standard hotel style), salt water pool instead of chlorine, and the food, although free, tasted terrible- we skipped it and ate elsewhere. The coffee and the tea in the room, and the soaps could also use an upgrade. But where it counts, the bed was super comfortable, and I slept well.

  • Stayed October 2011, travelled with family
    • Value
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Helpful?
1 Thank Trixiekiddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 October 2011

My wife and I just returned from 4 nights at the Comfort Suites Alamo/Riverwalk. I would have to agree with most other reviewers. This is an excellent hotel. I'm surprised that it would be rated the best, but it is very very good. The beds were not soft as we're used to, but were comfortable just the same. Everything was very clean. The breakfast was wonderful! It was like a buffet everyday with eggs, potatos and a meat. Georgia was there greeting everyone. They did an evening reception one evening with wine, beer, hot dogs and chilli. I think every hotel could take a lesson from this one. The general manager obviously works very hard to make this hotel what it is. While we were there, he drove the shuttle twice for us, got dirty pool towels from the pool area, assisted with the breakfast and the evening reception.

We arrived before 2PM. Check in was at 3PM. The manager checked us in with no reference to us being there early. Our room was ready for us. The room was clean and nicely furnished for a Comfort Suites. They have a shuttle that leaves on the hour 9 to 9 every day except Sunday. We did have an issue with the hot tub first night, but they had a massive rain the night before. The next night no problem. I have praised this property, the staff and the manager, so you're looking for the exception. That would be the description of the location. You are 5 to 6 blocks from the Alamo/Riverwalk area. The name would suggest that the hotel is closer to those attractions. The walk isn't really bad. We did it one day. The problem I have with that is that the hotel is set (with others) in a older, somewhat rundown industrial area. The hotel is right by the interstate. While we didn't hear any noise from the traffic, we could see some homeless under the overpass from our window. The shuttle compensates for the distance. I would just be aware of this issue. If you want to walk out of your hotel into the downtown attractions, this is not for you. On the other hand, if you are looking for a clean room, excellent staff, good free food at a great room rate, this is your hotel!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
1 Thank goodmanonradio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Alamo/Riverwalk

Property: Comfort Suites Alamo/Riverwalk
Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo/Riverwalk San Antonio, Texas

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