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Comfort Suites Alamo/Riverwalk
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Reviews (1,201)
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All reviewsgeorgia rioswine and cheese receptionfood and beverage managerhotel ownerthe river walkmanager's receptionfree shuttlethe shuttle driverminute walkwaffleswalking distancethe breakfast areahot tubhomeless peoplefree breakfastparking feedowntown area
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Reviewed 4 January 2012

This Comfort Suites Hotel appears to be off the beaten path but is actually only a couple of blocks from the Alamo and Rivercenter Mall where the River Walk begins. We stayed for 8 days and felt quite safe - even walking at night - as we never saw any street people in this area. The shuttle to/from various sights is also available. We have travelled the world for the past 15 years, for 3-6 monghs a year, and found this hotel to be one of the most immaculate and well managed in which we have stayed. Mr. Velazquez and his staff are most helpful and conscientious about handling questions and solving issues. As well, Georgia Rios, hostess of the breakfast and evening social function for guests, is a gem of efficiency, class, and bubbly hospitality. We recommend it highly.

Room Tip: Rooms on the south side have a better view of downtown.
  • Stayed: December 2011, travelled as a couple
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4  Thank marks_marks94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2012

There are many hotels on the San Antonio Riverwalk. This is not one. The walk to the Riverwalk takes about 15 minutes. You walk under I-35, through two parking lots, and down a secluded street. Not the safest walk in downtown San Antonio. I asked the front desk if it was safe and he said "I walk it all the time", in front of my wife and children. Needless to say, I did not let them walk without me.

There is a complimentary shuttle that runs until 9:00 p.m.. I tipped the driver and he took me straight to my destination rather than a scheduled drop off point. He also gave me a card to call to be picked up.

Other than that problem, the hotel was nice.

  • Stayed: December 2011, travelled with family
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3  Thank Clay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

we stayed here over the holidays with our family. the front desk staff were helpful and the rooms clean and quiet. the hotel is located on the side on the interstate away from the alamo-its a little difficult to find and the walk to the centre(alamo/riverwalk) not pretty but seemed safe and took about 10 minutes.breakfast was ok and the pool was tiny but heated, the hot tub was ok, and the fitness room tiny. the breakfast doubled as a meeting room in the evening were we could play board games and talk.

Room Tip: pick a room away from side facing parking lot and farthest away from freeway
  • Stayed: December 2011, travelled with family
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2  Thank love2travel4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

Stayed the Alamo Bowl week! It was a very clean hotel. Very near the Alamo. Shuttle was available every hour. The night of the bowl game, the shuttle was busy, so the owner gave us a ride out to the market! Unbelievable! All the staff was friendly and always helpful. I was travaling with my daughters and they loved the drinks and snacks offered from 5 to 7 Tues, Wed, and Thurs.Definitely stay here. You won't be disappointed!

  • Stayed: December 2011, travelled with family
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Thank drumsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2011

Excellent service, friendly staff, close to city activities, room clean. The only problem is it is close to the freeway which might cause issues with light sleepers.

  • Stayed: December 2011
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1  Thank casadblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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