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“Simply Perfect”

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Comfort Suites Alamo/Riverwalk
Ranked #10 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed 29 June 2014 via mobile

My family and I was looking for a hotel not for from the River Walk. My wife look at this hotel and I couldn't believe the gem that we've found. Staff was friendly down to earth people, they recommend restaurants for us to eat at and may I add they told us if we got lost just call them back and they will help out. In my opinion you just can't get better service than that.River Walk isn't far at all just 2 blocks away will stay here again and again and again. ...Bottom line my children loved it.

Stayed: June 2014, travelled with friends
Thank antonio t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this reviewResponded 1 July 2014

We appreciate you taking the time to post your feedback online. It is wonderful to hear that you had such an amazing experience at our hotel and that you believe it is a gem among hotels in downtown San Antonio. We are very pleased that you enjoyed the convenience of our location (I-37 & E. Houston St. AKA The Alamo Exit) being only 3 blocks away from the famous Alamo and River Walk. Most importantly, it is great to hear that you found our staff extremely helpful and that the level of service you experienced was unbeatable. We truly appreciate your business and we hope that you continue to stay with us “again and again and again.” We look forward to your next visit to San Antonio, TX.

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549 - 555 of 1,168 reviews

Reviewed 27 June 2014

This was very comfortable. The rooms were clean and the breakfast was good. The walk to the River walk was a bit scary. You have to travel under a bridge and through a gate. We did have to hurry because we were being followed. The front desk people were not helpful and bugged when asked for help regarding our Choice Membership points. Also, when I called about needing help to connect to the internet, they were irritated. As far as accommodations, it was really nice.

  • Stayed: June 2014, travelled with family
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Thank Antoinette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

We were in town for a family getaway weekend. The FDSR allowed us to check in a couple hours early, which was nice since we had come from out of town and had already done a few activities on our itinerary. The day we checked in they had a managers reception which offered free drinks and snacks, a mini happy hour. My fiance and I dropped by where we were warmly greeted by the hotel owner and the food and beverage manager Georgia, she was a doll! After heading back to our room we were getting ready to head to the River walk when we were surprised by a gentleman that brought us a complimentary bottle of champagne. Talk about wow factor! Beautiful hotel, close to tourist attractions, free one way shuttle, complimentary bfast, plenty to keep kids pleasantly occupied. Would love to stay again.

Room Tip: Ask for city view!
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  • Stayed: June 2014, travelled with family
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2  Thank Roxanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

From day 1 during our 6 night stay, the staff was amazing. The hotel was very clean and the location was great. We enjoyed wine and cheese and other goodies, which was very nice after dealing with the heat. What was even better, during one of the wine and cheese events the hotel owner was out with the guests ensuring our stay was ok. Although the hotel offers shuttle drop off service and not pick up, when my 6 year old and spouse fell ill at the Alamo, i decided to give the hotel a call to see if they would make a a trip for them. The front desk clerk was like no problem and the shuttle was at our location within minutes. Because of that i will always stay at this location when we are in San Antiono. A big thanks to the staff and owner, we loved our time with you all. From a friend at central reservations.....The Maldonado's

Room Tip: Amazing places to eat near the location, especially the spaghetti warehouse.
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  • Stayed: June 2014, travelled with family
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1  Thank Delmer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed one night here and were impressed with what we got! Staff was very friendly. They offer free breakfast and even a managers reception in the evening with free appetizers and drinks! The location was great. We just left our car there and walked a few blocks to the Alamo and Riverwalk...beats paying for parking and fighting traffic to and from the hotel. For the price..you can't beat the location!

  • Stayed: June 2014, travelled with family
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Thank MELPUC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

fairly close to riverwalk,maybe 5-10 minute walk.Shuttle to/from 3 riverwalk areas until 9PM. Very nice hotel,lobby, happy hour and super nice desk personnel. would recommend and stay at again. Met the owner and she is dedicated to great service.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Yzest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

this place was gorgeous and very well maintained. the staff extremely helpful and friendly. the beds were so comfortable. great location. will not hesitate to stay there again. i would give it 5 stars ! the breakfast was very good.

there was a hotel van to take and drop you off. should you take your own car to more than one place around there you would easily pay more than $15, for parking.

  • Stayed: June 2014, travelled on business
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Thank cerakanini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range: £80 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm NEW Tesla Charging stations and standard charging station just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. 89 suites and all of the rooms come with a sleeper sofa, microwave, refrigeratorheated pool, hot tub, Walking distance to 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base Ft Sam Medical Courses(monthly rates) SeaWorld and Trinity University ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo/Riverwalk San Antonio, Texas

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