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“A Great Deal for Riverwalk San Antonio”

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Comfort Suites Alamo/Riverwalk
Ranked #12 of 355 Hotels in San Antonio
Certificate of Excellence
Arlington, Texas
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“A Great Deal for Riverwalk San Antonio”
Reviewed 12 July 2014

This hotel is highly rated on Tripadvisor and deservedly so. Number one reason - the price. I've consistently found the best deals for San Antonio hotels on the visitor's website below.

http://visitsanantonio.com/english/Browse-Book/Lodging

We were able to get a 3 night stay averaging $118 (before tax). With just a $15/night parking fee with in/out privileges (and no valet tips), we were saving at least $75/day over a comparable quality hotel elsewhere in the San Antonio riverwalk area.

So what is the upside/downside of this hotel?

Upside - very upscale furnishings and decorations, well maintained, clean. Exceptionally friendly and efficient staff. Excellent elevators that move fast. Tues. - Thur. manager's reception from 5-7pm with wine, beer, cheese, and appetizers (and the manager actually comes around and greets you). Excellent hot breakfast with waffles, eggs, potatoes, meat (ham, links, or sausage patties), free USA Today, covered parking. Rooms are suites with microwaves and fridge. Comfortable bed and pillows. Good showers. Good sized flat screen TV. No problems with noise from corridor or other rooms. Easy access (less than a minute) to get on highway. Very little traffic to contend with.

Downside - as other's have noted, 4-5 blocks from either the Rivercenter mall or the riverwalk. You do have to go under an overpass and we did notice a few homeless people perhaps a block away. But it's not nearly as bad as you might think since the portion of the overpass next to the hotel is blocked off for the covered parking and is only accessed by those staying at the hotel. A gate on the far side puts you past the overpass and on your way to the riverwalk. Some nits - shampoo/conditioner not replaced one day, wished TV remote would skip a lot of unused channels to make it easier to navigate, wifi is free but weak when you're far from door - like laying on the bed (you may have to move towards the door to establish a connection first). Room could be a bit humid.

We've stayed on the riverwalk a half-dozen or so times and were very pleased with this hotel and would stay here again. We saw a lot of families staying here and everyone seemed to be enjoying themselves.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank JohnJurik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all of our guests with incredible customer service and guest amenities, and we harp on offering all of these services at no additional charge – our room rates include all of the amenities and access to facilities that many other hotels charge for. We truly do everything possible to provide the best value in downtown San Antonio and we are delighted to hear this was the number one reason that you favor our hotel. Also, it is wonderful that you were able to enjoy our complimentary Manager’s Wine & Cheese reception every Tues-Thurs from 5-7pm that includes beer, wine, and appetizers. We truly thank you for your business and your wonderful comments, and we hope that you stay with us again soon!
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (226)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2014 via mobile

Hotel was close to Alamo and Riverwalk. The hotel staff and management were AWESOME! The continental breakfast was a real breakfast and not just muffins, juice and cereal. Hotel room was big and bed was nice and soft. I will be returning to this hotel soon.

Stayed July 2014, travelled solo
Helpful?
3 Thank Kenya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
Thank you for taking the time to post your feedback online! We are very excited to hear that you found our hotel’s location to be very convenient and very close to the famous downtown attractions – The Alamo & the River Walk. It is excellent that you were breathless to find such a vast spread from our complimentary full hot breakfast buffet which we do our best to ensure there are options for all our guests – including Texas-shaped waffles! We truly thank you for your business and we hope that you do return soon!
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Houston
1 review
Reviewed 5 July 2014

I had stayed here before and I loved it, so I knew I wanted to stay here again. It's such a beautiful hotel and you get a lot more than what u pay for. It was very clean, and the rooms were big and extremely comfortable. I met the owner and was really impressed with how kind she was. I would definitely recommend staying here, and I will definitely be back soon.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marimvp14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
Thank you so much for your encourage review of our hotel! It is always fantastic to hear that a guest returns to our hotel because they loved it so much during their previous stays – we really appreciate your business and compliments! We also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location of the hotel, and the level of comfort you receive at our hotel. We appreciate your recommendation and comments about the Comfort Suites Alamo/River Walk. We look forward to your return!
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New York City, New York
1 review
Reviewed 3 July 2014

The hotel is absolutely beautiful and very welcoming! The staff was very friendly and helpful, as well as accommodating to our needs. Our room was large in size, with super comfy beds and pillows. Our room was also spotless, as well as the common areas being very well kept and clean. The dining area was beautiful and well-decorated, great accompaniment to the delicious breakfast I enjoyed. I would highly recommend staying at Comfort Suites Alamo/Riverwalk next time you're in the area.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
We appreciate you taking the time to provide us with you feedback! We are ecstatic that you had such a pleasurable experience at our hotel and that you plan on returning to our hotel during your future stays to downtown San Antonio – we greatly appreciate your business. Moreover, we are glad that you were able to enjoy all that the Comfort Suites Alamo/River Walk has to offer from its comfortable beds to the décor in the public areas. We thank you again for your feedback and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2014

A top priority for us is a comfortable bed and quiet environment to sleep. That bar was definitely met. The hotel was clean and the appointments lovely: hand made wrought iron chandeliers, custom cabinetry in the breakfast area. A stone arched ceiling in the living/dining area. There was a very spacious feel. Lots of special touches. Small frig and coffee maker in our room.We had a 30 member family reunion and were able to use a conference room for a catered dinner and games. That was priceless, it is almost impossible to find a restaurant for that many people, especially with the added convenience of being on site and people able to come and go as they pleased. The staff were friendly and welcoming. San Antonio has quite a bit to do, the kids enjoyed Splashtown and Seaworld.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
Thank you for taking the time to write such a wonderful review of our hotel online! We are elated to hear that your most important criteria (of a comfortable bed and quite environment) for a great hotel stay was far exceeded at the Comfort Suites Alamo/River Walk. We are so pleased to hear that you appreciated the attention to detail that we put into the designing the interior and exterior of the hotel in order to create an authentic Spanish/Tuscan feel that all the guests can enjoy. It really means a lot when guests notice all the extra special touches we put into this hotel. We are glad that you were able to utilize our meeting facility for your family reunion in order to reduce the burden of constantly searching for different restaurants every evening. We truly appreciate your business and your fantastic comments about our hotel. We hope that y’all can return to the Comfort Suites Alamo/River Walk in San Antonio for future reunions so that we can continue to exceed your expectations! Thank you again for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homer Glen, IL
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2014

We stayed at the Comfort Suites Alamo/Riverwalk for 2 nights/3 days at the end of May 2014. Staff was extremely friendly. Met the owner at the "Happy Hour", also very accommodating. Hotel was clean and would stay there again. The only downfall is location. It is a 3-4 block walk to the Alamo and Riverwalk which doesn't sound far, but in 95 degree weather, you're dripping wet by the time you reach your destination and because it is not actually in the downtown area, I would not walk back to the hotel at night. We ended up driving to the downtown area for dinner at night and paying for parking, besides paying the nightly cost of $15.00 to park our car at the hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leenda51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
Thank you for taking the time to provide us with your feedback! We are happy to hear that you found our accommodations at the Comfort Suites Alamo/River Walk to be clean and comfortable; moreover, we are very pleased that our staff was able to satisfy your needs during your stay. We do understand that not all of our guests want to walk to the River Walk even though we are only 3 blocks from the River Walk, so we offer our complimentary limited-shuttle to give guests a ride from our hotel to the heart of downtown. We greatly appreciate your business and we thank you again for your feedback. We hope that you return soon!
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Amarillo, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2014

The hotel was beautiful. The bed and pillows gave us good night rest. The location could not have been better. Could walk to Alamo/Riverwalk and did once. Shuttle was provided to these location but not return. Cabs were easily located and cost was $6.00 and five passengers could ride. Full breakfast was excellent and served in a spacious area. Nice pool and putting green. Great covered parking for $15.00 a night at location. Front desk very accommodating with maps and information. Hope that you will enjoy a great stay as we did.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, 21 July 2014
Thank you for writing a review of your experience at the Comfort Suites Alamo/River Walk online! Nothing makes us happier that hearing that guests loved the décor of our hotel and that they were able to get a great night’s rest! We truly appreciate your compliments about our facilities including the putting green and the heated pool and hot tub. Moreover, it is delightful that you were awestruck by the large spread offered every morning for breakfast in our elegantly decorated breakfast room. We appreciate your business, and we hope that you continue to stay with us during your future visits to San Antonio!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Alamo/Riverwalk

Property: Comfort Suites Alamo/Riverwalk
Address: 505 Live Oak, San Antonio, TX 78202-1900
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Riverwalk & ALAMO 3 Blks. VOTED "BEST Value Downtown"!Even more with the Special Offer above includes Free Parking.This Mediterranean, boutique 3 STAR hotel gives the Traveler or Family seeking a unique experience the highest value downtown because every room sleeps up to a family of 6 and includes FREE breakfast buffet & FREE high-speed wireless internet throughout the hotel. Plus!FREE wine, beer, and hors d'oeuvres Tues-Thurs from 5-7pm during our complimentary Manager's Reception. NEW Tesla Charging stations and standard charging station was just installed! Comfort Suites Alamo Riverwalk is perfect for everyone, families, Monthly rates for Military, leisure, Corporate Suites, convention discounts. Riverwalk minutes away from our 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave, refrigerator. The beautiful property also boasts its' heated pool, hot tub, (brand new)fitness center, business center, & a putting green. Walking distance to everywhere downtown, 100 restaurants, a mall, art galleries, museums, festivals, parks and more! Perfect place for events like graduates from Lackland Airforce Base(Packages on our hotel site), Ft Sam Medical Courses(monthly rates), family reunions, "Sisters of the Traveling Pants" and more. SeaWorld and Fiesta Texas are only 20-25 minutes away, Ft Sam is one exit north and Trinity University and InCarnate Word University are one exit away. City transportation is great with a one day bus pass you can ride the bus to the San Antonio Zoo (SPECIAL ZOO PACKAGE ON HOTEL SITE), Witte Museum and San Antonio Museum of Art and the Pearl Brewery. Stay in San Antonio at the Comfort Suites for that "Unique experience". Owner operated by The Chaudhry's who designed and built this unique hotel for your personal enjoyment. Bienvenidos! ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo/Riverwalk San Antonio, Texas

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