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“Nice hotel, great staff, good location”

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Homewood Suites by Hilton Hotel San Antonio North
Ranked #79 of 354 Hotels in San Antonio
Certificate of Excellence
Alpharetta, Georgia
Level Contributor
254 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Nice hotel, great staff, good location”
4 of 5 bubbles Reviewed 11 May 2014

I found the this hotel easily met my needs. The hotel is in great physical condition, as well as very clean. I found the staff very friendly. The fitness center is larger than many hotels and the equipment is fairly new and in great shape. The business center was fine for printing boarding passes and for some quick computer work.
I thought the breakfast was just OK, as the eggs were scorched and overcooked. All else though was nice.
The hotel is set back from the road so the rooms are nice and quiet.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sherpa2286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 19 May 2014
Thank you for staying with us and for taking the time to provide valuable feedback! We know you have options when you travel and we're glad you chose us for your accomodiations. We appreciate the kind words about our friendly staff and I assure you those extra efforts won't go unoticed as we already taken the opportunity to pass along your kudos. I sincerely apologize for the breakfast experience. I promise we will review this with our food and beverage team and act immediately. We value your loyalty with Hilton and invite you back to give us another try. Feel free to contact me at the hotel at anytime.
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429 reviews from our community

Traveller rating
    234
    106
    44
    27
    18
See reviews for
210
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

this hotel has everything in the morning an excellent breakfast awaits
our daughters enjoyed the pool with warm water
Dinner was awesome they put a calendar in you room and you can see the menu for everyday
the staff is very friendly

Room Tip: i like to view to the pool
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hugo f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 19 May 2014
We understand your time is valuable so thank you for providing feedback in regards of your past stay. The team loved hearing that you enjoyed breakfast and our heated pool. We value your loyalty with Hilton and hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2014

came from mexico with my family to spend spring break vacations was my first visit really clean,spacious suites and really comfortable
near san marcos mall 45 minutes and 10 minutes north star ,la cantera mall,six flags and sea world...I remember the personal maintenance Hugo very attentive ....we left very happy with all the service

Room Tip: excelent service!!....
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alejandro r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 19 May 2014
Thank you Alexander,

Glad you had an excellent stay with us,. I will inform the staff about the nice comment regarding them. We value your loyalty with Hilton and hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 April 2014

If you need to be in this part of San Antonio, this Homewood Suites is generally acceptable, but the mattress would have become a problem if the stay had lasted more than a day or two. Very uncomfortable. Staff is not unfriendly, but did not go out of their way to welcome us. Recommend checking out competitors in the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 23 April 2014
First, thank you for taking the time to complete a survey in regards of your recent stay in San Antonio. Feedback is one of the most valuable tools that we have and enables us to take corrective action, utilize suggestions and share opportunities for praise and growth with our staff. All of this can help ensure a more favorable stay in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danforth
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 April 2014

My family and I were very pleased with the staff. They were welcoming and helpful. We were pleased to find out that they have grills out by the pool. Our daughters were able to swim while we grilled. The rooms were very clean and fresh. We would stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Angie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 23 April 2014
We just wanted to thank you for choosing the Homewood Suites San Antonio to accommodate you on your most recent stay. We know that there are a lot of choices available and thank you for choosing Homewood. I will ensure the housekeeping department is recognized for the "clean rooms" comment. We value your loyalty and hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 April 2014

Clean, spacious suites. Internet was a bit slow and often timed out. If need for business, and they are full, don't count on good connection. Staff generally friendly and knowledgeable. If you are woman traveling on diamond status with your spouse, expect the male attendants to assume you are the guest not the diamond member. Sad in this day and age that still occurs.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 8 April 2014
Thank you for staying with us and for taking the time to provide us with valuable feedback. This level or service is unacceptable on our end and we will discuss the incident with the entire team. We value your loyalty with Hilton and hope to see you back soon. If there is anything the hotel can do for you to make up for the situation please feel free to contact me personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 31 March 2014

Value stop and good hotel "points" program. Good location on north side of town with easy on/off Hwy 1604. Sunday issues appear with large church next door. Good restaurants nearby in Stone Oak area. Breakfast could be better. Hotel has pool and basketball court. Parking areas are good with no issue and well lighted.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 31jimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafael G, General Manager at Homewood Suites by Hilton Hotel San Antonio North, responded to this review, 8 April 2014
Feedback is one of the most valuable tools that we have and enables us to take corrective action, utilize suggestions and share opportunities for praise and growth with our staff. I sincerely apologize for the breakfast experience. I promise we will review this with our food and beverage team and act immediately. . All of this can help ensure a more favorable stay in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Hotel San Antonio North

Property: Homewood Suites by Hilton Hotel San Antonio North
Address: 125 North Loop 1604 West, San Antonio, TX 78258
Phone Number:
Region: United States > Texas > San Antonio > Far North Central , Stone Oak
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in San Antonio
#32 Family Hotel in San Antonio
#72 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Hotel San Antonio North 3*
Number of rooms: 106
Official Description (provided by the hotel):
Located 15 minutes from San Antonio International Airport in the Stone Oak Business District, the Homewood Suites by Hilton San Antonio North offers convenient highway access to theme parks and attractions. Our all-suite, five-story hotel is adjacent to Cornerstone Church. Enjoy an extended stay in a spacious suite with amenities to make families and solo travelers feel at home. Make your favorite meal in your fully equipped kitchen or have a barbeque near the pool. Provide us with your grocery list so we can do the shopping to stock your refrigerator. Join us in the lobby for daily complimentary full hot breakfast. Monday through Thursday, enjoy evening dinner and drinks, also included with your stay. Enjoy amenities such as cable television and complimentary high-speed internet access. Feel at home in a spacious studio or one bedroom suite or two featuring a separate living room area with sofa bed. Use our business center for work tasks or to check email. Meet other guests on the basketball court for a quick game. Exercise in the fitness center or outdoor pool. Our Homewood Suites by Hilton® hotel is 10 miles from Sea World San Antonio and 7 miles from Six Flags® Fiesta Texas. Take a 15 minute drive to downtown San Antonio, where you can stroll the San Antonio River Walk and explore the Alamo. Browse the diverse stores at The Rim, The Shops at La Cantera shopping districts and along the San Antonio Riverwalk. ... more   less 
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Also Known As:
Homewood Suites By Hilton San Antonio North Hotel San Antonio
San Antonio Homewood Suites
Homewood Suites By Hilton Hotel San Antonio North Texas

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