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“Wonderful Stay What More Can I Say!”

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Hilton Garden Inn San Antonio Airport South
Ranked #55 of 358 Hotels in San Antonio
Certificate of Excellence
Indianapolis, Indiana
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay What More Can I Say!”
Reviewed 5 March 2014

I have stayed here three times prior and was just here a few days ago. I travel frequently for business all over Texas and this is one of my "go-to" hotels. Great location and great amenities! Made a ton of new friends during their happy hour and slept like a baby every night! Give it a try!

Room Tip: located right off of 410 loop, close to everything and of course close to the airport. I would sugge...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msmotivated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thank you for your great feedback! We strive to be the best and to offer our guests with many complimentary amenities to enhance your stay. We thank you for your business and we'll see you next time!
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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English first
Middleton, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

We stayed here the last night of a Riverwalk vacation in San Antonio. This place was completely awesome. The room was very large, clean and very quite for a location near an airport. Yet the price was surprisingly low. This is no joke- it would make sense to commute daily from the Riverwalk to this hotel because it was so good.

Stayed February 2014, travelled as a couple
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thanks for the feedback, Robert! Our hotel is centrally located and close enough to the Riverwalk and downtown area to still be a convenient commute to see all the sights. We're thrilled that you enjoyed your stay and we hope to see you again soon. Thanks for the business and for taking the time to provide such great comments regarding your stay!
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Cleveland, Ohio
Level 2 Contributor
5 reviews
Reviewed 2 March 2014

My wife & I stayed here 5 days after reading the reviews. The room, shower, large bed, 32 inch TV's, Great! Clean rooms, great full breakfast & freshly cooked waffles too!
Great staff.Great stay, highly recommend to all.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddie6030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thank you, Eddie! We love hearing feedback such as your's and certainly appreciate your business. I'm glad to hear you liked the design of our rooms; we're proud to say that all our rooms come standard with two TVs! We'll keep the waffles going and we hope you and your wife will visit us again.
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Toronto, Canada
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 February 2014

Stayed here two nights recently flying in and out of the San Antonio airport, en route to the hill country. The location and its' proximity to the airport suited us just fine and we were pleasantly surprised with the attractive decor and very comfortable, clean rooms. The air conditioner worked well and was quiet as was the hotel in general. A couple of minor complaints; 1.the hot breakfast included what appeared to be reconstituted eggs, always a disappointment, however there were other healthy options including oatmeal and a nice fresh fruit salad. We checked out early the second night in order to catch a flight and were given a bag with "breakfast on the go". While we appreciated the gesture, it consisted of a bottle of water, an orange and a chocolate granola bar which we found a bit disappointing.; 2. the pool area did not seem as clean as the rest of the hotel and we found the hot tub quite heavily chlorinated...this did not stop us from going in twice!
Overall, the staff was very friendly and helpful and we got a very good AAA rate and would definitely stay again.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FPFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thanks for taking the time to provide us with feedback regarding your stay. While I'm pleased to hear that you enjoyed your stay overall, I'd like to apologize for the upkeep in the pool area. We have since increased the amount of times our pool area is daily refreshed and checked for chlorine levels. Our pool area should sparkle like the rest of our hotel! We're also always looking for ways to improve our breakfast options and it's comments like your's that allows us to pinpoint areas of improvements and modify accordingly. We will review all options for our "to go" breakfast bags and ensure it is consistent with the rest of our high standards. Thanks again for staying with us!
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Commerce City, Colorado
Level 6 Contributor
98 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 February 2014

The room was kind of run down, with water stains on the ceiling in the bedroom and other ceiling damage, picture on the wall hanging sideways on just one hanger. Breakfast was pretty poor, eggs cold and dry, sausage barely warm and of poor quality. Certainly not worth the $150/night that we paid. Its convenient if you need to be by the airport, but there are other hotels nearby that I would check out first. Staff was nice and friendly.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TJMueller723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thank you for your kind comments about the friendliness of our staff. Please accept our apologies on the condition of your room. The ceiling damage has since been fixed and we stabilized the painting on the wall. We can only get better with feedback like your's and for that, I thank you. We have also made improvements to our breakfast and offer a rotating menu. I'm personally ensuring that our complimentary full hot breakfast meets our high standards in being tasty and of course, hot when it should be. We make no excuses when we fall short of your expectations and I'd love to make it up to you. Please contact my front office manager directly for a free room upgrade the next time you're in San Antonio. Thank you for your patience during your stay in encountering these issues and I do hope you will visit us again so that we can offer you an issue free stay.
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Washington DC, District of Columbia
Level 6 Contributor
2,745 reviews
205 hotel reviews
common_n_hotel_reviews_1bd8 1,519 helpful votes
Reviewed 19 February 2014

We got a room in the 2nd floor. It was very spacious (with a bedroom separated from the living room/office), comfy and clean. The breakfast is OK, the bagels tasted old.
The location is good for the airport although we stayed here since we were driving and didn't mind not staying downtown. It takes a bit to get there but not too bad.

Room Tip: Room 201 was great, in one of the corners of the building
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelenaGuerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thanks for providing us with feedback regarding your stay, Helena. All our rooms come standard with seperate living areas and our corner rooms are guest favorites! I'm sorry that breakfast was not up to our standards. Our bagels need to be fresh just like our coffee and cookies! We've since improved our complimentary full hot breakfast and I'm personally ensuring the freshness of all menu items. We thank you for your business and hope to see you again!
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Foster City, California
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 February 2014 via mobile

I chose this hotel based on Trip Advisor reviews and location near airport due to early morning flight leaving San Antonio. The price is nearly half the cost of hotels downtown near Riverwalk. Rooms were large although the split of the bedroom and the sitting room was rather odd. The breakfast was ok, nothing specal, but for about $100 a night i paid was more than adeqate. Staff was very helpful and cordial. They have one of the best fitness centers fr a hotel that i've expeienced. Free parking, internet, and breakfast - a great deal that's only a 15 minute drive to Riverwalk. A great deal.

Stayed February 2014, travelled as a couple
Helpful?
Thank Roshambo1-2-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevin G, General Manager at Hilton Garden Inn San Antonio Airport South, responded to this review, 31 March 2014
Thank you for taking the time to let us hear feedback regarding your stay. You commented on several complimentary amenities we are proud to offer including the free Wi-Fi, free parking, and free breakfast. Our complimentary shuttle runs at all times and goes anywhere within five miles, covering around fifty restauraunts, shopping centers, movie theaters, and more! I'm thrilled to hear that you enjoyed our fitness center so much. We are always looking for ways to improve on all aspects of our hotel, including breakfast. We now have a rotating menu and offer an improved variety of items including waffles, eggs, and fresh fruit. I thank you so much for staying with us and we hope to see you again!
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Additional Information about Hilton Garden Inn San Antonio Airport South

Property: Hilton Garden Inn San Antonio Airport South
Address: 8505 Broadway St, San Antonio, TX 78217 (Formerly Country Inn & Suites By Carlson, San Antonio Airport)
Phone Number:
Region: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Best Value Hotel in San Antonio
#27 Romantic Hotel in San Antonio
#89 Business Hotel in San Antonio
#96 Family Hotel in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport South 3*
Number of rooms: 126
Official Description (provided by the hotel):
Welcome to the new Hilton Garden Inn San Antonio Airport South, located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as onsite dining, meeting space, free WiFi, an indoor heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson Hotel San Antonio
Country Inn And Suites By Carlson
Cambria Suites San Antonio
Hilton Garden Inn San Antonio Airport South Texas

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