We are Wyndham vacation owners and have stayed at many of their resorts. We have no complaint with the room we had at La Cascada. We did think the valet fee was a bit silly in light of other free parking spaces available but it was a minor matter. The resort is not on the Riverwalk per se, and you do have to walk several blocks to the restaurants and attractions. There is a shuttle but check out the times it runs when you arrive and the last return. We used it, and the driver was pleasant.
The real issue was with the sales rep. He appeared in our room about a half hour after we arrived while we were trying to relax and wanted to set up a time to meet. We were only in San Antonio for two days and we told him we wanted to do a lot of sightseeing. After much pressure, we told him we would return the next day at 5 PM and meet him but we didn't want to ruin his day. The next day, he called us on my cell phone while we were on a tour and asked if we could return sooner. Annoyance no. 2 from him. We did make the meeting but he would not begin until my husband was there as well. My husband was not interested. (We are already gold members and told him we were not interested in buying more points and we also told him we had an only child and weren't interested in the plan to deal with multiple heirs.) The sales rep then told us we had points expiring which we knew was not true. We had talked to our gold rep and she explained why some points showed up as expiring when in fact they did not. The sales rep at La Cascad would not believe us. He was rude, pushy and quite frankly did RUIN our vacation at that point. We bought into Wyndham to have some fun, not to be harassed. If you are an owner and don't want another sales pitch be firm from the start and say "no I will NOT meet with you on this stay.
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- Also Known As:
- Wyndham La Cascada Hotel San Antonio
- Wyndham San Antonio
- Wyndham La Cascada San Antonio, Texas