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“Best Western Best Room”

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Best Western Plus San Antonio East Inn & Suites
Ranked #40 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 31 December 2012

Excellent location, best bed ever, perfect pillows, SUPER clean, friendly staff, large rooms, and a great breakfast. For less than the cost of a single room downtown, we had a two bedroom suite with a kitchenette. We fixed some of our meals in our room, and saved enough to pay for the nicer room. its worth it! We love Best Western in general- we will definitely be back to this one!

Room Tip: no Restaurant, Three televisions, free WIFI and it does have an office with computer and printer, as...
  • Stayed: December 2012, travelled with family
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Thank Dan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (357)
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319 - 325 of 357 reviews

Reviewed 29 November 2012

It is a good location for us, because it is the closest Name Brand hotel near our relatives that we go to visit that live in La Vernia, Tx. The hotel had a few minor cleaning problems, but then we were there for a holiday weekend, so the regular crew may not have been there. We did have a very nice stay, even though we were put in a accessible room, which was smaller than other rooms (because the bathroom is much bigger than the other rooms, although we did not request one. There logic was we were staying for an extended period of time (5 days), so that was the best place to put us.

  • Stayed: November 2012, travelled with family
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Review collected in partnership with Best Western
Thank DENNIS F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 6 December 2012

Thank you for your review and for choosing to stay with us! We hope you enjoyed your visit with your family. Cleanliness and guest satisfaction are two of our main priorities so I am sorry to hear that you came across a few minor cleaning problems. Front Desk staff are always happy to help with any issues and we always aim to correct these as soon as we are made aware of them. You may have been given the accessible room if that was the only room available in that type. If another regular room of that type had become available, we would have been able to let you know at your request. We will always do our best to accommodate your needs! I am glad that you had a very nice stay overall. We look forward to seeing you again!

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Reviewed 23 November 2012

Excellent location, best bed ever, perfect pillows, SUPER clean, friendly staff, large rooms, and a great breakfast. We stayed in a king suite-dish out the extra money-its worth it! We love Best Western in general- we will definitely be back to this one!

Room Tip: Pay extra for the king suite!
  • Stayed: November 2012, travelled with family
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Thank liz_tridelta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 27 November 2012

Thank you for taking the time to leave a review! It is so pleasing for the whole team to hear that you feel we are the “best indeed!”. We are so glad you enjoyed everything from the location to the breakfast. It sounds like you had a peaceful rest in our comfortable, clean, spacious rooms, which is what we want for all of our guests! Every staff member here has a part to play in making sure that your stay truly is the best! Thank you for staying with us and for your loyalty to our brand. We look forward to seeing you when you return!

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Reviewed 21 August 2012

The hotel is not in the touristy areas of town, but is on I10 and to Loop 1604, so it's easy to get to those areas. The beds were very comfortable and they have a complimentary breakfast, so it fit all of my needs.

  • Stayed: August 2012, travelled on business
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1  Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 27 August 2012

Thank you for your review! I am glad that you found the beds very comfortable and hope that you have a relaxing stay knowing that you can wake up to a free hot breakfast! Yes we are only over a mile away from the intersection of Interstate-10 and Anderson Loop 1604 on the East side, so you have easy access to many places. Downtown is just over 10 minutes drive, SeaWorld is around 25 minutes drive and Six Flags is about 30 minutes drive. I am pleased that Best Western Plus San Antonio East Inn and Suites meets your needs. Thank you for choosing us and see you again soon!

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Reviewed 20 August 2012

Have stayed here many times and although the rate may seem a little high the value is there. Rupesh and all his staff are super friendly, accomodating and efficient! Immaculate, well appointed rooms, with super comfortable beds, flat screens tvs, comfortable chairs, ottoman, desk, and quiet A/C. There is a shuttle to take you to all the sights, $15 each way p/person and worth it! Oversize parking, guest laundry, small but super clean pool. Breakfast room has lots of seating. We will be back!

  • Stayed: July 2012
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Thank ontheroad300days
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 27 August 2012

Thank you for your continued loyalty and for taking the time to share your experiences. All the staff here work to achieve a friendly and accommodating atmosphere, so that each guest can feel at home. The shuttle is available on request if booked ahead and within shuttle operating hours, currently for $15 each way to downtown contact the hotel for further information on 210-661-8669. We look forward to seeing you again soon!

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Reviewed 20 August 2012

We've stayed here at least 4 times now when visiting San Antonio, the first time it had just opened, still looks the same. The lady @the front desk was very nice and helpful. The rooms have always been clean, the beds are comfortable. Love the pool and the back door is great. It's a little way out but no big deal and the breakfast is always good.

  • Stayed: August 2012
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Thank brnnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 27 August 2012

Thank you so much for your review and for your continued business. Our passion is to continually provide fantastic service and a clean and comfortable environment. I’m glad you were able to relax and enjoy the pool and breakfast. I hope you got to use the hot tub too! Getting to the local shops and restaurants is easy as there are plenty of places within 3 miles, and downtown is just over 10 minutes drive with immediate access to the highway! We look forward to seeing you again.

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Reviewed 29 July 2012

I am a road guy , and was working in the San Antonio and Austin area, ,Family was with me in a room I thought was on points , (DID NOT WORK THAT WAY)

What is needed to know ,Price hotel , certainly one you do not need to walk around in the local area as its in a area that has very poor area. A few hotels and close to a industrial area.

What was good, close to the downtown area, Price is better than most, breakfast was ok. Lobby looks good , fenced area in the back for cars, not to sure of the securty , View ? depends on yout own thoughts ?

What was bad , not to clean in the upper floors , Rooms need cleaning , ac in my room was off and on in spite of my desire to have it run all night .

Would I stay here again , myself maybe, with the family no.

It is what it is.

Room Tip: San Antonio in the winter is good and you can stay well, summer you are going to pay big,
  • Stayed: July 2012, travelled with family
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Thank Leonard m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in San Antonio
#12 Best Value Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
Price Range: £68 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus San Antonio East Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Best Western Plus San Antonio East Inn & Suites Texas

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