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“Best Western Plus San Antonio East Inn & Suites, San Antonio, Texas”

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Best Western Plus San Antonio East Inn & Suites
Ranked #43 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 7 December 2013

We can't say enough about the excellent service and accommodations at this Hotel. All personnel were friendly, courteous and often went out of their way to help us. The hotel and rooms were very clean and the rates were very reasonable. They have a very nice breakfast--something for everyone. High speed internet was very good. We stayed 5 days and we really felt it was a home away from home. Haven't had such a good experience at a hotel in a long time! We will stay there again.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Dow S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 18 January 2014

Thank you so much for your positive review! It is thrilling for us to hear that you had such a great experience. Our whole team strives to make everyone’s stay special and homely. We are glad you enjoyed our variety of breakfast. We do have a selection of hot and cold items including, sausage patties, biscuits, gravy, hash browns, egg patties, cereal fruit, pastries and hot waffle. We will be pleased to see you on your next stay!

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264 - 270 of 360 reviews

Reviewed 6 December 2013

This hotel is conveniently located and accessible from the highway. Very good value for the price paid, away from the noise of the city, yet very close, and with a very nice staff on board. Will make it my stop while in San Antonio.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank F7285XOjuanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 18 January 2014

Thank you for your positive review! We are pleased that you found us to be great value. We are conveniently located approximately 10 minutes east of downtown on Interstate-10. Our staff are always happy to assist you. We wish you safe travels and look forward to your next visit.

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Reviewed 5 December 2013

I cant say anything bad about this place they make you feel at home and you can tellv they really care about their guests. Always clean and great looking. Great staff they would almost do backflips for you to make you feel confortable.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Renee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 18 January 2014

Thank you for returning to stay with us and leaving another review! It is fantastic to know that you received the same great service on your second visit and recognized the efforts of the staff to ensure your stay is comfortable and inviting. Our team take pride in providing you the best, and will do all they can to assist you. Thank you for your loyalty. We look forward to seeing you again!

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Reviewed 18 November 2013

This is a fantastic hotel to stay at. You can tell that the owner really cares about his business and the staff is fantastic there is a reason why they have won so many awards! My room was spotless, the halls were spotless and lobby were spotless. Don't worry as you won't hear I-10 in the room at night. The Wifi works properly and is very very fast. The real cherry on the cake though was the fantastic breakfast! The friendly woman who runs the breakfast was a delight to deal with!

There is a convenience store just a few mins walk up the road if you need a snack or gas. There are vending machines downstairs as well.

Very impressed with this hotel on all levels. Good Job!

  • Stayed: November 2013, travelled solo
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1  Thank Gregst3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 25 November 2013

Thank you for your very positive review! We are thrilled that you enjoyed your stay! Yes, all staff here care about our guests, the cleanliness and the business. These factors definitely helped contribute towards our recent prestigious awards. We have taken proactive measures to help keep the rooms quiet by resealing all windows and having additional windows fitted in rooms. Those rooms closest to the highway are completed with the additional window and the installation is still in progress for all rooms. We do have free high speed internet access, both wired or wireless. I am glad you were impressed by our complimentary hot breakfast. We have a great variety of hot and cold items including sausage patties, links, kolaches, egg patties, hash browns, biscuits, hot gravy, fresh hot Texas-shaped waffles and other items such as fruit, yogurts, bagels and pastries. We appreciate your compliments towards all of the staff! Look forward to seeing you again!

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Reviewed 17 November 2013

Rooms clean. Friendly reception upon late arrival. Microwave and frig in room. Lumpy pillows. Location inconvenient for hi way access. Very informative front desk staff. Great maps. Free wifi in room. Coffee in room and lobby. Nice stay!

  • Stayed: November 2013, travelled as a couple
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Thank 2stepper1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 26 November 2013

Thank you for your review! You will be sure to greet a friendly member of our team no matter what time you stop by! All of our rooms have microwaves and refrigerators for your convenience! I’m sorry that you found the pillows to be an issue, next time, let us know, and we will be happy to correct the situation immediately! All staff will assist you with directions and advise you on the best route to take, as San Antonio can get confusing! We are located right on Interstate 10, so it does give easy access to the other interstates! We are glad you had a nice stay and look forward to having you back again.

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Reviewed 14 November 2013

Extremely helpful, friendly and concerned staff. Definitely wanted us to be satisfied with our stay. Exceptional Best Western breakfast. The location is just off the interstate and near the city loop. The facility is pretty new, quiet and with security cameras overlooking the parking lot. Elevator located in the lobby is a plus.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Peddler10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 26 November 2013

Thank you so much for leaving a review! All of our staff want to make your stay the best possible, so we are glad you got to experience this and found us to be exceptional value! We definitely do have a great selection on our breakfast of hot and cold items, all complimentary, so be sure to stop by! We like to proactively keep our parking lot secure by using pan, tilt and zoom cameras. Many people walk straight past the elevator! It is conveniently located right in the lobby! Hope you will see us again soon!

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Reviewed 12 November 2013

A nice room, well furnished. I thought they were a little stingy with the towels but the bathroom was clean. The beds were very comfortable. The best part was the breakfast. I have never seen such a large selection of hot items to choose from and all we tried were very good.

  • Stayed: November 2013, travelled as a couple
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh P, General Manager at Best Western Plus San Antonio East Inn & Suites, responded to this reviewResponded 26 November 2013

Thank you for taking the time to leave a review! We are glad you liked the room. Front Desk are always happy to help you any time of the day, so if you need anything at all, including extra towels, please just ask, we will do our best to assist you! We want to ensure you have a wonderful rest at our hotel and our pillow-top beds are much talked about for the comfort they provide! At the beginning of this year, we enhanced our breakfast offering by encouraging guest suggestions. Our free hot breakfast does have a wide range of items including sausage patties, links, kolaches, egg patties, hash browns, biscuits, hot gravy, fresh hot Texas-shaped waffles and other items such as fruit, yogurts, bagels and pastries. Make sure you don’t miss the most important meal of the day! We look forward to seeing you on your next visit.

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Additional Information about Best Western Plus San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in San Antonio
#13 Best Value Hotel in San Antonio
#21 Family Hotel in San Antonio
#66 Romantic Hotel in San Antonio
Price Range: £70 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus San Antonio East Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Best Western Plus San Antonio East Hotel San Antonio
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Inn & Suites Texas

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