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“Free parking and a good complimentary breakfast”

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Hyatt Place San Antonio/Riverwalk
Ranked #40 of 354 Hotels in San Antonio
Certificate of Excellence
Bushkill
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Free parking and a good complimentary breakfast”
Reviewed 25 May 2014

The walk along the River to the "lively" area is a tad too long when you are tired. Learn the trolley system and buy a day pass to save your feet. The room here was pleasant, with an extremely large living room/desk area. The bathroom, however was tiny, with the toilet and shower separate from the vanity. The vanity,across from the bed made it a problem for my husband top hear the TV when I needed to blow dry my hair. There are no safes in the rooms. This room was probably not designed by a woman! The people at the front desk were friendly and helpful.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (180)
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Lafayette, Louisiana
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2014

My wife and I planed a trip to San Antonio so we could explore the river walk. We wanted to stay on the river walk where all the action was. The main issue with all the hotels on the main part of the river walk was the valet parking and the cost of parking. We had no interest in asking someone to please get our car when we wanted to use it.
I found the Hyatt Place located on the river but two blocks from the main action. The parking was free. You could walk out of the back of the hotel and you were on the river. It was about a 10 minute walk to the main part of the river walk. We took advantage of the great free breakfast each morning. The room was spacious and very comfortable. Nice swimming pool. The staff was very friendly and helpful. We spent 4 nights there and would most definitely stay there again.

Room Tip: Riverside gets you a balcony. The other side gives you a nice view of the city
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank JeffL222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 May 2014

Quiet hotel located 2 blocks from main Riverwalk boat stops, its back door opens to restful areas directly on the river. Each day's hot cooked breakfast was varied, and included with the daily stay. Complimentary self-parking, but if you're coming from the Airport, catch the Route 5 bus ($1.20 fare) and you're let off a block from hotel. Inside hotel, every employee was very courteous and helpful. Our room was a spacious suite (king bed, sofas, desk, kitchenette)overlooking the river. Only downside was that the bathroom door was a tight fit, but the vanity is decent size.

Room Tip: some 2nd floor rooms overlook the satellite dish. Odd numbered room overlook the river.
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  • Stayed April 2014, travelled with friends
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Helpful?
3 Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
160 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 May 2014

Great location, four blocks from colorful Mercado with its shops and restaurants, six blocks to the Alamo. River walk extension, which you can take to the main Riverwalk, out your back door! Excellent rooms. Quiet, but convenient location. Complimentary breakfast is just OK, suffers from very limited lobby seating. But this is the case at each of the Hyatt Place hotels that I have stayed at.

Room Tip: Bring your walking shoes, visit the Mercado and stroll the length of the Riverwalk. Viva la San Ant...
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 May 2014

The hotel was in a great location for an easy walk to the Riverwalk. Upon checking in, the guy helping me was friendly and competent. However, the girl helping my friend check in didn't seem to really know what she was doing and the guy kept having to help her. I don't think she was a new employee either. The area was quiet and parking was free! The room was a great size, but a bit oddly laid out. The bathroom (toilet & shower) was tiny, the door had just enough room to clear the edge of the toilet when you opened it. The breakfast was average. I would stay here again if back in the area.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 May 2014

My family and I stayed at the Hyatt Place Riverwalk the weekend of the 26th of April for a GCVA Volleyball Tournament our daughter had. Everything was o.k. food, location, and room were o.k. too. Until I left my fine watch in the room on check out day. Now The housekeeper Mgr. after several messages and phone calls still have not had the courtesy to return my calls, every time I call she is out, not in, will be here on Wednesday, and so on and on. Asked for the manager and same thing "he is not in, but I will have him or the Housekeeper Manager call you back. Still nothing. I know I left my watch in the room. Very disappointing to see customer service of this type. Will not come back to this hotel not even for a sport event. I will go somewhere else.

Room Tip: Do not leave your valuables in your room as they have no courtesy with their guest in this regard.
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  • Stayed April 2014, travelled on business
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Helpful?
4 Thank wolfdenTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederick, Maryland
Level Contributor
195 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 May 2014

My husband was here for a convention. Very disappointed with the hotel. The location was fantastic, but the hotel room needed to be upgraded. Our sink and tub kept backing up. A lamp didn't work and the door jam strip kept getting stuck and coming lose. We reported these items and some were fixed but others never were fixed. The furnishings were a bit shabby for a 5-star hotel.

  • Stayed May 2014, travelled on business
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Helpful?
Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place San Antonio/Riverwalk

Property: Hyatt Place San Antonio/Riverwalk
Address: 601 South St. Mary's Street, San Antonio, TX 78205-3432 (Formerly "AmeriSuites San Antonio Riverwalk")
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#54 Family Hotel in San Antonio
#68 Romantic Hotel in San Antonio
#76 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place San Antonio/Riverwalk 3*
Number of rooms: 131
Official Description (provided by the hotel):
Parking fee $15.00 per night ... more   less 
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Also Known As:
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Amerisuites San Antonio
Amerisuites Riverwalk San Antonio
Hyatt Place San Antonio/Riverwalk Texas

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