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Hyatt Place San Antonio/Riverwalk
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Reviews (1,241)
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566
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56
33
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All reviewsthe riverminute walkfree breakfastsan antonio riverwalkwet barsmall bathroombusy partsitting areawithin walking distancethe hotel is cleanrestaurants and shopstwo blocksfresh fruitoatmealroom was spacioussofa bedhot breakfast
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885 - 890 of 1,241 reviews
Reviewed 21 June 2014

Pros:

- Good location on a quiet stretch of the Riverwalk, but only a few minutes walk from the most touristy parts
- Free parking!! A big bonus as we realised quickly that parking in San Antonio does not come cheap. Reception will give you a paper ticket to display on your dashboard
- 2 x double beds and 1 x sofa bed was ideal for our party of 3 single friends
- Clean, good sized rooms with fridge
- Good range of food for breakfast, with dishes constantly replenished
- WiFi worked well
- No noise issues with neighbouring rooms
- Safe area, felt fine walking around in the daytime by myself
- Many accessible power sockets available

Cons:
- Our room suffered from plumbing issues twice during our stay. It was both impressive (but also ominous) that within just a few minutes of us having phoned reception, someone was at our door to unblock the toilet kitted out with gloves and a plastic bag.
- As mentioned in many reviews, the bathroom is small (bath and toilet in one room, sink outside). It was annoying not having everything in one room (especially for us ladies), but it's bearable
- It was sometimes a little difficult finding a table for breakfast, though there was a big conference room behind the bar which acted as an overflow room

Would be 4 stars, but took off a star for the plumbing issues.

Please take a moment to rate if you found this review useful :)

Stayed: May 2014, travelled with friends
2  Thank jytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed here while traveling to San Antonio for a family vacation. The location is great!! Its not in the heart of the River walk, but its only a couple blocks from the entrance to the River walk. I felt that the Hyatt Place was located in a very nice and safe part of town. There were some areas of San Antonio, while walking I didn't feel very safe. The staff was very friendly and went out of there way to make sure we had everything we needed! We were a family of 6 so we needed a lot of extra towels, soap, blankets etc. There is a fridge in the room but no microwave, but there is a microwave in the kitchen downstairs. The rooms are large and very roomy! The bathroom is a little small, but the size of the room makes up for its lacking. The breakfast buffet was one of the best breakfast buffets I have ever eaten. The beds and pillows were very comfortable. If we ever visit San Antonio again we will most definitely stay here again!!

  • Stayed: June 2014, travelled with family
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3  Thank greatstateofla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

The room was clean, spacious, comfortable, and quiet. I can't ask much more than that. There was a separate sitting area with a couch and a bar area with a sink and a mirror over by the refrigerator. There are outlets there so you have two places to get ready in the morning.
The location was good because it was a short walk to all the popular places on the riverwalk and we loved walking there so much more than driving.
Breakfast was good.
I would stay here again.

  • Stayed: April 2014, travelled as a couple
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2  Thank TakeAPicture-PaintIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

This hotel was clean, fairly reasonable and within easy walking distance to Riverwalk; must say I prefer different breakfast menu but their's was fine; the staff here are incredible --- work hard to please guests. The same staff handle check in and check out; answer phones; help with breakfast service; clean up lobby; answer questions, etc. and all with a can do attitude and gracious demeanor. Rooms are fine --- good size (though toilet area is VERY tiny) and if you can get for under $130 per night a fair deal.

  • Stayed: May 2014, travelled with family
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1  Thank AlohaHonolulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

Stayed on weekend when local university was having graduation at the Alamodome, and many local school proms. Was a lengthy line to wait for checkin, and an even longer wait to get a bite to eat there. Room was good size, clean, and beds were clean and soft. The door into the toilet and shower rubbed on the edge of the toilet. Otherwise, room was good. Good complementary breakfast, but hotel was soo full, it was a circus at breakfast, and had to wait for a while for a table to open. Staff was working hard, like the day before at checkin, but simply not enough of them.
You could walk out the back door and be on an isolated section of the river walk. 10 minutes later you are in the main sections of the riverwalk.
While the hotel was OK, I'd shop around to see if there is a better deal elsewhere before booking again

  • Stayed: May 2014, travelled with family
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1  Thank EricAustin_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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