This is a beautiful hotel. Friendly staff at front desk. Great comfortable beds. Great Kick Back, and Breakfast is awesome!! So, what is the problem? It's NOT kept clean!! Our room at check had long black hairs on the bed, dirt behind the door, and trash in one corner (used plastic fork, and plastic trash) During Kick Back and Breakfast..it is disgusting how people eat, and they don't seem to have the staff to keep up with the peoples mess. Food and trash all over the floors, tables not wiped off. At breakfast there was still popcorn all over the floors from the night before. That morning, I saw the General Manager sweeping the popcorn up! Soda spilled in the lobby and sticky all over the floor. All evening it was there!! I finally reported it so someone would come clean it up! Management, you are going to lose return customers if you don't put some pressure on your cleaning staff to step up! This is not the standard of cleanliness for Drury Hotels. I love the area, but I would have to think twice before staying here again.
- Official Description (provided by the hotel):
- Drury Inn & Suites San Antonio Near La Cantera Parkway is located at I-10 and Loop 1604 near the University of Texas at San Antonio, SeaWorld and Six Flags Fiesta Texas. LEED(R) Certified by the U.S. Green Building Council, this energy-efficient hotel uses the south Texas sun to offset electricity costs through a 36kW photovoltaic solar energy system. ... more less
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- Also Known As:
- Drury Inn & Suites Near La Cantera Parkway Hotel San Antonio
- Drury Inn And Suites Near La Cantera Parkway
- Drury Inn San Antonio
- Drury Inn & Suites San Antonio Near La Cantera Parkway Texas