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“A place to experience Sea World”

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Holiday Inn San Antonio NW - Seaworld Area
Ranked #77 of 354 Hotels in San Antonio
Certificate of Excellence
Crosby, Texas, Usa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A place to experience Sea World”
4 of 5 bubbles Reviewed 9 August 2014

We took our 15 and 8 year old grandsons to San Antonio to go to Sea World and the Alamo. We decided on this hotel as it was one of the hotels included with Sea World Packages available on the Sea World WEB Site. We chose the Play and Dine Package as we had heard the food and drinks were expensive at Sea World but that is another story. The hotel is not the newest or the fanciest available but was certainly adequate for our needs. The rooms were comfortable and the pool area small but fun ---- all the kids seemed to love it. The shuttle to and from Sea World was much better than paying to park and your transportation drop-off and pick-up was right outside of the entrance. The Staff at the Hotel were very accommodating. There are only two elevators and they are slow but "relax and enjoy" your vacation. This is not a 5 Star Hotel so everything is not pristine and new but it is just fine for visiting Sea World and that is it's main draw. If your used to someone waiting on you hand and foot this is probably not the place you would enjoy but it worked for us and we had no real complaints.

Room Tip: Elevators are fairly slow ---- we were on 5th floor or 6 floors but no real problems. Could occasio...
See more room tips
Green Features: This hotel does several things that are environmentally friendly and all that information is on their WEB Site.
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawrence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 11 August 2014
Thank you for making Holiday Inn San Antonio NW a part of your special trip with your grandsons. We’re glad you enjoyed so many aspects of our hotel and amenities including our free shuttle and our pools. All of our associates will be happy to know you found them accommodating. We’re glad you were satisfied with your stay and invite you back again soon.
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328 reviews from our community

Traveller rating
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    44
    27
    18
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177
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
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English first
Humble, Texas
Level Contributor
155 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 8 August 2014

Found a Group on for Holiday Inn. Included voucher for 2 drinks from the Sports Bar and breakfast vouchers. Usually when we stay in hotels the breakfast consists of a Texas waffle or stale bagels and dry cereal. Not the case at Holiday Inn Sea world!!! Great breakfast buffet with eggs, bacon, sausage, pancakes, lots of fruit options as well as oatmeal with toppings bar and biscuits with gravy!!! Hot tub was great and they had 3 pools and a cute last,y river. Service was awesome. Would definitely stay here again.

Green Features: Room key was used to turn on lights in room and bathroom-- great way to cut down on electricity use. Also a card is included for guests to place on bed so linens don't have to be changed every day.
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank nana1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 11 August 2014
Breakfast is so important while traveling, and we’re glad to provide our guests with the abundant breakfast buffet you enjoyed. Sounds like your trip to Holiday Inn San Antonio NW suited you perfectly, and that makes all of us happy. It’s wonderful you could enjoy our pools and hot tub, and that you found our customer service so good. We’re thrilled you would definitely stay with us again!
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2 reviews
4 of 5 bubbles Reviewed 31 July 2014 via mobile

Stayed here for 2 nights with my family while visiting SeaWorld. Hotel staff very helpful and courteous. Room was spacious and clean. Only issue was the shower seemed to leak a lot of water. Our kids loved the outdoor pool area. Hotel restaurant was good. We had free breakfast buffet included in our package and our kids ate free for dinner. Only downside was the elevators were slow. However, that can be expected when a lot of people are using them. We really enjoyed our stay. We have stayed here previously on our last trip to San Antonio and will stay here again.

Stayed July 2014, travelled with family
Helpful?
Thank julesb1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 4 August 2014
Thank you for your glowing review of Holiday Inn San Antonio NW. We’re thrilled you are so happy with our hotel that you have chosen to stay here again. From your spacious room to our hotel amenities, it’s delightful you and your family had such a great visit. We apologize for any inconvenience you encountered with our elevators. We’re glad you enjoyed your time here and look forward to welcoming you back the next time you stay in San Antonio.
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Scottsdale, Arizona
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 22 July 2014

Close to sea world with free shuttle. Shuttle staff very nice! The rooms are in rough shape. Toilet paper holder falling off the wall. Paint missing and some black stuff on the walls of the shower. Breakfast was expensive. Won't go back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KellyLoCascio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 28 July 2014
Thank you for sharing your thoughts. While we’re glad you enjoyed our free shuttle to Sea World, and you appreciated the kind service of our staff, it seems that we missed the mark when it comes to some details in your guest room, and for that we are truly sorry. Your comments will be shared with our maintenance associates so that they can attend to the issues you described. We hope you will reconsider a return visit so that we may give you the stay you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

I stayed at this hotel with my young son so we could go to Sea World. Normally the hotel is out of my budget, but I found it on a discount website for only $99 a night. The room was gorgeous and the staff was kind. The refrigerator was perfect for storing water and Gatorade so that my son could rehydrate after the long day at Sea World. They have an indoor pool, an outdoor pool, an outdoor kids' pool, and an outdoor hot tub. The pools were a bit crowded which was to be expected by the number of families staying there.

My hotel deal included complimentary breakfast. Not all do, so be careful when booking. The breakfast buffet was huge and filling.

I was very impressed with the hotel's numerous recycling bins. I try to recycle and the bins near the elevators made it easier.

My favorite part was the shuttle. The shuttle dropped us off right in front of Sea World and then picked us up. I enjoyed not worrying about traffic or paying for parking. Both shuttle drivers were extremely kind and personable.

The hotel may cost a little more, but when you subtract breakfast and parking at Sea World, it makes it comparable to other hotels. I highly recommend staying there and plan to again if we go back to Sea World.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jaclyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 21 July 2014
Thank you for your detailed review of Holiday Inn San Antonio NW. From the free shuttle we offer to Sea World, and all of our luxurious amenities, we’re delighted to have provided such a memorable visit for you and your son. We’re glad you made use of our swimming pools, and how much you appreciated your accommodations and refrigerator. All of our staff will be happy to know how kind you found them. It was our privilege to welcome you both, and we hope you will return again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 July 2014 via mobile

This hotel is the closest / nicest hotel in west San Antonio. . If you are not staying at Riverwalk u must stay here. Breakfast is delicious, pool area is awesome. Rooms with fridge an microwaves. It was VERY accommodating while in Sea World area . Very close to Air Force base. My family loved it.

Stayed August 2013, travelled with family
Helpful?
3 Thank VOLFANN98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 14 July 2014
Thanks so much for sharing your awesome review of Holiday Inn San Antonio NW. It was a pleasure to provide you with such a memorable visit. From our delicious breakfast, to our pool area, and our well-appointed guest rooms, sounds like your stay perfectly met your needs. We hope you will return for another visit in the future.
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Tomball, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2014

I have to say that our 4th of July weekend stay at the Holiday Inn San Antonio NW/Seaworld area was spectacular, from their front desk welcoming reception when we arrived, to their happy go lucky waiters/waitresses at their morning buffet, it seemed at this hotel everyone working there tried their very best to make customers feel right at home.

Lucy the manager at this hotel, surprised us by giving our daughter a welcome gift (colors and a coloring book) Now this is what I call going way above and beyond!

It is a great place for families to stay at, and the shuttle that took us to sea world was always on time to and from Sea World, and more importantly the drivers seemed genuinely happy to answer all of our questions regarding things to do at Sea World.

I would recommend this hotel to friends and family, and will choose this hotel over others when traveling to SAT Sea World again.

A ++

Room Tip: Rollaway beds available upon request
See more room tips
Green Features: Re: Hotel's environmentally-friendly practices - Wonderful effort on the part of this hotel, wish more hotels out there were doing the same thing.
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theadventuresfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSanAntonio, General Manager at Holiday Inn San Antonio NW - Seaworld Area, responded to this review, 14 July 2014
We are elated that we were able to provide you with such a positive and memorable experience at Holiday Inn San Antonio NW. It is delightful your holiday weekend with us was spectacular, and that you would recommend our hotel to other families. We’re so glad our customer service, our convenient shuttle to SeaWorld, and our helpful dining staff all contributed to a visit you loved. We can’t wait to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn San Antonio NW - Seaworld Area

Property: Holiday Inn San Antonio NW - Seaworld Area
Address: 10135 State Highway 151, San Antonio, TX 78251-4548
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn San Antonio NW - Seaworld Area 3*
Number of rooms: 194
Official Description (provided by the hotel):
Welcome to Holiday Inn's first LEED certified 'Green' hotel! This is a unique property, utilizing the latest energy efficient technology and environmentally friendly materials available today. The property features a Grill, a sports themed facility offering all major sporting events on the 14 flat panel TVs, along with a selection of 16 different beer on tap. In addition, the hotel has three pools (one indoor, two outdoor, including a kiddie pool) and a hot tub. The guest rooms all have 32' flat panel televisions, pillow top mattresses, coffee makers, irons/boards and hair dryers. ... more   less 
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Also Known As:
Holiday Inn San Antonio Nw - Seaworld Area Hotel San Antonio
Holiday Inn San Antonio NW - Seaworld Area Texas

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