My family really enjoyed our stay here. The hotel is basically brand new and shows it. The decor throughout is sleek and modern. It is a beautiful property and makes you feel like you are staying somewhere that costs 3 or 4 times as much. The lobby and lounge are attractive and comfortable. The rooms are modern and well appointed with flat screen tvs and unique large headboard with integrated night stands and outlets on each side. The bathroom featured modern rectangular floor tiles laid out in a subway pattern, trendy glass tile and glass partition shower and granite countertops for the sink. The indoor pool was a major highlight. It was the nicest and most modern indoor hotel pool I have ever experienced and featured an integrated hot tub. The breakfast was great - eggs, bacon, sausage patties, biscuits, gravy and waffles were the highlights. This was actually just as nice as the W Austin but with bigger rooms - we even booked an oversized room for the same price. When we got back to our house, our 3.5 year old daughter started sobbing and said she wanted to go back to our "other home" - the one with the big giant bed and swimming pool. The negatives (minor): it is located on the west side of town by the airforce base so it is not be most convenient location. The extra few minutes to downtown were definitely worth it though! The can light in the shower needed a lightbulb but we never called and asked for a replacement. We arrived on the Monday or spring break and only one person was working. Front desk service was a little slow but still acceptable - very polite and helpful. We will definitely stay here again!
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- Also Known As:
- Best Western Plus Lackland Hotel & Suites San Antonio, Texas