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“Perfect in every way for BMT graduation at Lackland”

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Best Western Plus Lackland Hotel & Suites
Ranked #4 of 354 Hotels in San Antonio
Certificate of Excellence
1 review
“Perfect in every way for BMT graduation at Lackland”
Reviewed 12 March 2014

This place is hands down the very best place to stay if you are in the San Antonio, TX area for BMT graduation at Lackland AFB. Rooms clean, roomy, beds and linens great, quiet, breakfast foods are hot and tasty. Staff is completely knowledgeable about AF Basic Training Graduation. The hotel is only minutes from the Valley Hi Gate at Lackland. This gate is one of the ones you enter all 4 days.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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Thank 252jeanief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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640 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
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English first
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2014

Booked room 3 months in advance, requested a handicaped room with a roll/walk in shower. Called 3 times to confirm the room had it, was told 3 times yes, when arrived checked in the room, the bathroom was a regular tub with a seat. Hotel was booked, so had to stay in the room. When spoke to the manager about the issue, he was rude. Stated a total of 5 night.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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1 Thank Hannah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington Heights, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014

This hotel worked out great for our recent trip for our daughters BMT graduation. The staff has printed out details of the weekend activities on base and maps/directions needed to make the weekend operate smooth. They definitely know the routine and it was very much appreciated. The room was clean and comfortable. The location couldn't have been better in relation to the base. There is some noise from the expressway nearby, but I would not hesitate to stay here again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2014

First, I must say that if you’re planning a trip to San Antonio for an Air Force graduation ceremony, this is THE place to stay. Located literally just minutes from Lackland AFB, this hotel is affordable, clean, well maintained, and the staff is absolutely wonderful.

I stayed in a king suite and the floor plan was as any other king suite I’ve stayed in … king sized bed, fold-out couch and chair, work station with free wifi, small “kitchenette” with microwave, coffee pot and mini-fridge and for the price, the bathroom was actually quite elegant. The room was clean, the bed was comfortable, and the flat-screen TV was very nice (although the channels were odd). The pool was very nice, as was the hot tub. There was a small gym area next to the pool that I didn’t go into, but from the looks of it, it was quite nice. There is also a bar in the lobby of the hotel which I also did not patronize as I’d brought my own drink with me, but it looked inviting. The complimentary breakfast served here was among the best I’ve eaten at a hotel and there was plenty of seating available to accommodate all guests. I was at the hotel for a few days, and the housekeeping staff did an excellent job keeping my room clean during my entire stay – THANK YOU HOUSEKEEPING STAFF, YOU’RE HARD WORK DOES NOT GO UNNOTICED!

The one and only “problem” I could even find with this hotel is not even an issue with the hotel itself … it’s the lack of nearby shopping available. There is a Walgreen’s as well as a grocery store, pawn shop and a few fast food establishments, but other than that, if you want to go shopping, you’ll be driving a few miles. Not indicating that location is a problem as we were at the Alamo in downtown San Antonio within 20 minutes from the hotel on a Saturday afternoon. The front desk staff was extremely helpful with those directions by the way!

Overall, I really cannot say enough good things about my stay at this hotel. If I ever happen to be in a position to stay in San Antonio again, I’ll definitely be staying here.

  • Stayed January 2014, travelled with family
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Helpful?
Thank Evilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2014

Great Hotel Experience. I went alone and it was still very easy with check-in and check-out. I highly recommend this hotel. Very Comfortable and Nice Rooms. Close to Base! Great shuttle recommendation. Thank you!

  • Stayed February 2014, travelled solo
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank Allina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 18 February 2014

The beds were great and the pillows FANTASTIC. 5 NIGHTS for Airman graduation from Lackland. BEST STAFF FROM FRONT DESK TO HOUSEKEEPING, FRIENDLY AND HELPFUL. Breakfast was more than continental always hot and fresh. Great variety. Even a waffle the shape of Texas. Highly recommend to all.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 913helener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Lackland Hotel & Suites

Property: Best Western Plus Lackland Hotel & Suites
Address: 3635 Crooked Trl, San Antonio, TX 78227-4360 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Antonio
#10 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Lackland Hotel & Suites San Antonio, Texas

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