Here for Air Force BMT graduation. I had several friends from San Antonio tell me that around the base is not the best location, but after reading the reviews of this hotel, we decided to just do it. Overall, we wanted to be closer to the base and avoid the traffic so we could get to all the ceremonies on-time. We were not disappointed.
First: The staff was great! Everyone I talked to was very helpful and friendly, from morning to night! I asked for the bedding for the pull-out sofa and every day I asked for an extra towel and they were always friendly. They have all the information sheets on hand at the front desk for the graduation - they cater to Air Force families the most! They have excellent recommendations for when to leave, what roads to take, restaurants close by, etc. There is a Walgreens just up the road and we went there every day to stock up on drinks, snacks, anti-itch cream for bug bites, umbrellas when ours broke. Very convenient!
They open up the breakfast area an hour early just for the Air Force families knowing that we'd have to leave early to get to the base. They had the usual breakfast fare for a continental breakfast. Eggs, biscuits, sausage, bacon, gravy, make your own waffles, oatmeal, cereal and pastries.
I was worried about the neighborhood, but once we got there, I was very pleased with the location and the general appearance and maintenance of the property. I looked around as we parked on the back side, there were security lights up and on the parking lot. Even though we could have parked right outside the door, we chose to park right outside our room to keep an eye on the vehicle (we're just that paranoid.) But after the first night, we felt secure.
The room was comfortable and the air conditioner worked marvelously! We are from Colorado, so we are used to colder temperatures. The walk-in shower was nice! The only thing I would have wished is for the shower/toilet to be separate from the sink/vanity so that more people could get ready at the same time! The in-room amenities were nice; the fridge, microwave, coffee maker...
Some of the older reviews may have been more negative and it seems like the hotel management went out of their way to turn things around!
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- Also Known As:
- Best Western Plus Lackland Hotel & Suites San Antonio, Texas