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BEST WESTERN PLUS Lackland Hotel & Suites
Ranked #4 of 354 Hotels in San Antonio
Certificate of Excellence
Dandridge
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay”
Reviewed 24 June 2014

This was a great place to stay while we were in San Antonio for our Grandsons Graduation from The Air Force basic Training at Lackland Base. They opened the breakfast bar early on the days we needed to be on base early and provided us with helpful information for getting to ceremonies on time. Highly recommend staying here if you are attending the graduation.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vickie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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628 reviews from our community

Traveller rating
    446
    139
    31
    7
    5
See reviews for
476
56
16
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
1 review
Reviewed 22 June 2014 via mobile

This hotel surprised me with how nice it was kinda confusing on how to get to it if your not familiar with the area I would definitely recommend this hotel for families and couples nice atmosphere comfortable beds and nice staff

Helpful?
Thank Candace C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LaPorte, United States
1 review
Reviewed 20 June 2014

Highly recommend this hotel to anyone traveling to San Antonio. You are simply minutes from everything, Sea World, Fiesta Texas, The Riverwalk, Missions, etc. Everything from the breakfast to the staff is top notch.Enjoyed the indoor pool and hot tub tremendously. For those that travel to the Bandera, Helotes, Hondo areas, this is the best choice for overnight accommodations...

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Bend, Washington
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 June 2014 via mobile

New hotel, really nice and clean. Guy on front desk (sorry, didn't get his name) was very friendly and helpful. Room was nice. Toilet seats were up and not bound with a paper strip, but turned out that was their way of doing it. Bed was comfortable with several pillows.

There is a bar, basic drinks, and not open on Sunday.

The hotel is kind of out of the way, but restaurants are a short drive away. You can have meals delivered from several nearby restaurants. An exit away are McDonalds, Wendy's, and Arby's.

The staff we dealt with were all very nice and helpful. At 10am the morning after we checked in (for 2 nites), there was a knock at the door from housekeeping. They thought we were leaving. After they checked, they were ok. We had a free night and a paid night and it seemed to be VERY confusing for everyone. Evidently when people use their "Rewards" they only stay one night, not two. They even had to give us new keys!

Otherwise we enjoyed our stay. It was close to Air Force Village where we were visiting friends, and away from the crazy rush of downtown San Antonio.

Stayed May 2014, travelled as a couple
Helpful?
Thank GrammaRia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
2 reviews
Reviewed 19 June 2014

Great staff, good food for breakfast, clean room, great service. One person gave me directions to the Air Force Base and ;provided maps. I'd recommend this hotel, although it was not easy to get to because of the major highways and frontage roads were confusing.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 369bonniec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

This is a clean, comfortable hotel. The drawback is the location. It is difficult to gain access from the interstates and is not easily found on the GPS either. I would recommend those attending Air Force BMT graduation stay on base for quick access. You won't have the 15 minute wait at security gates to get on the base. The location is the only reason I hesitate to recommend this hotel. Everything else was outstanding. Their staff is fabulous. It is a bit pricey!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring
Level Contributor
4 reviews
Reviewed 15 June 2014

Hotel staff was excellent. Rooms was very clean and spacious (King Suite). Tea, coffee, cocoa available 24-hours. Breakfast was good (scrambled eggs, sausage, bacon, biscuits & gravy (plus cereal, etc). Pool is small but very nice with a hot tub. Fitness center is small but nice. Only wish they had a scale in the fitness center. Close enough for Seaworld. Hotel is not directly on the highway but is not difficult to get to.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Lackland Hotel & Suites

Property: BEST WESTERN PLUS Lackland Hotel & Suites
Address: 3635 Crooked Trail, San Antonio, TX 78277 (Formerly BEST WESTERN PLUS Atrea Hotel & Suites)
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Antonio
#8 Best Value Hotel in San Antonio
#28 Business Hotel in San Antonio
#56 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN PLUS Lackland Hotel & Suites 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Lackland Hotel & Suites San Antonio, Texas

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