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“A favorite when visiting San Antonio” 5 of 5 bubbles
Review of Courtyard San Antonio Six FlagsR at The RIM

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Courtyard San Antonio Six FlagsR at The RIM
Ranked #109 of 353 Hotels in San Antonio
Certificate of Excellence
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A favorite when visiting San Antonio”
5 of 5 bubbles Reviewed 7 August 2014

I keep returning because of the great customer service I receive. The staff if friendly and always ready to help you feel right at home. The rooms are updated, comfortable and clean. If your in the mood for some shopping the hotel is conveniently located in the rim and not far from La Cantera mall. The lobby is perfect for relaxing anytime of the day.. You can Enjoyi a cup of coffee from Stsrbucks a snack from the bistro or even a cocktail in the evening.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yvonne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 8 August 2014
Dear Yvonne S,

We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward to your return.

Best,
Troy Chontas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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181 reviews from our community

Traveller rating
    95
    56
    18
    6
    6
See reviews for
59
17
9
66
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Korean first
  • Spanish first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 August 2014 via mobile

We stayed one night. Overall, hotel appeared clean and presentable.
Front staff was not rude nor friendly- just average. We are reward members but we're not offered an upgrade or anything.
We traveled with a child and needed a crib. Housekeeping staff was very friendly and accommodating. She made sure we had everything we needed- extra towels, sheets, etc. Even brought us baby shampoo.
Would stay at this hotel again. Would recommend to friends & family. Accessible to places for shopping & eating.
Hope this helps.
Sincerely,
RA-DS

Stayed July 2014
Helpful?
Thank rsantillan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 8 August 2014
Dear rsantillan,

We appreciate you and your family choosing to stay with us while visiting. I’m pleased to hear we were well suited for your family travels. I appreciate you taking the time to write to let us know where we succeeded and areas that need improvement. Your comments serve as encouragement for our associates and enhance future stays. We look forward to your return.

Best,
Troy Chontas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

This hotel is located in west San Antonio, near Six Flags and La Cantera mall. The lobby is nice and parking is free. My rub on this hotel is that the rooms are extremely small (we are talking very small). Just enough room for a bed and a small couch. When that couch is pulled out, there is absolutely no room for anything else. The staff is friendly and there didn't seem to be rooms that were much larger than the one i received. We were travelling with a family, so it was tight. They have a bar in the lobby that serves beer, mixed drinks, etc.. I think this would be a great hotel for a business travel, but less friendly for a family.

Room Tip: Don't stay here with larger family.
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  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank natedawg4040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 31 July 2014
Thank you for writing a review on TripAdvisor. Comments from our guests are very important to us. While I’m glad you liked our lobby, free parking and lounge; I was sorry to hear we were not a good fit for your family. It is sincere feedback like yours which fosters improvement for future stays. For this reason, I hope we will see your family again.

Best,
Troy Chontas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsville, Texas
1 review
5 of 5 bubbles Reviewed 15 July 2014

Clean rooms, comfortable bed, the lobby is relaxing, the staff are very hospitable and accomodating, they even check to make sure we have everything we need, patio is relaxing, nice
location, close to malls and restaurants, very convenient.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gjacint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 16 July 2014
Our team understands and believes that our valued guests deserve a positive memorable stay. I’m delighted to hear that you enjoyed our hotel and amenities. It will be my pleasure to share your feedback with the team. I appreciate you taking the time to write; these reviews allow us to continually monitor and improve our guest experience.

Best,
Troy Chontas, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Cruces, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2014

We took our grandchildren to Fiesta Six Flags which is right next door. So easy to get to. We had their Mom and Dad meet us and we surprised them at the Courtyard Marriott. Our rooms were right together and lovely. The Courtyard property is excellent property to visit and the staff was great. Meet our every need. Kids swimming was great.

Room Tip: We had two rooms with double beds. Fourth floor front and watched the fireworks at the Fiesta Six fl...
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 8 July 2014
Dear Karen R,

Thank you for taking a moment to share your experience. We are glad you stayed with us and appreciate your business. I am happy to hear you enjoyed our excellent property and convenient location. Your feedback serves as encouragement to our associates. We hope to see you again soon.

Best,
Troy Chontas, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mason, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 July 2014

I love staying at Courtyard Marriotts because the level of hospitality and the amenities are so consistent. I particularly like the Bistro as they have a terrific offering of food.My husband and I like this particular Courtyard because it is right at The Rim which has the Palladium IMAX theater, all the shopping one could want and with Vance Jackson street right there, we could get over to Huebner without getting out on I-10 because there was a lot of construction in that area.

Room Tip: Ask for a room on the opposite side from major traffic, like I-10.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bobbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 3 July 2014
Dear Bobbie M,

We're happy to hear from you, and we're glad to know that you enjoyed your stay with us. It's great to learn that you enjoyed our amenities as well as our convenient location. We appreciate your loyalty to our brand. Please plan to visit us again the next time you travel to the area!

Kind Regards,
Troy Chontas, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2014

The facility was centrally located, it had easy access to the interstate. The facility was well kept, clean and quite stylish. The room was spacious and comfortable. The grounds were beautiful and view was awesome.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcprove3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard San Antonio Six FlagsR at The RIM, responded to this review, 3 July 2014
Our staff makes sincere hospitality their priority. Reflections like yours give us areas to improve our guest experience, as well as talking points to commend our staff. I’m thrilled to learn you enjoyed our clean and comfortable rooms, stylish décor and convenient location. Thank for taking the time to review your experience and we hope to see you again.

Best,
Troy Chontas, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard San Antonio Six FlagsR at The RIM

Property: Courtyard San Antonio Six FlagsR at The RIM
Address: 5731 Rim Pass, San Antonio, TX 78257-9544
Region: United States > Texas > San Antonio > Northwest Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in San Antonio
#43 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard San Antonio Six FlagsR at The RIM 3*
Number of rooms: 124
Official Description (provided by the hotel):
You've arrived at a whole new kind of stay at Courtyard by Marriott San Antonio Six Flags at The RIM hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi. This San Antonio hotel is near Six Flags Fiesta Texas, Camp Bullis Military Training Base, The Shops at La Cantera, and is just minutes to other fantastic San Antonio attractions like SeaWorld, The Alamo, The Riverwalk, University of TX San Antonio (UTSA), and the San Antonio Zoo. Relax, socialize or stay productive in our inspired public areas with media pods and free Wi-Fi, The Bistro and more. Unwind in our outdoor pool or fitness center at the Courtyard San Antonio Six Flags. Relax and enjoy a reasonably priced breakfast or dinner, Starbucks coffee or cocktail in The Bistro. We look forward to providing you the superior service you deserve here at the Courtyard San Antonio Six Flags at The RIM hotel. ... more   less 
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Also Known As:
Courtyard San Antonio 6 Flags At The Rim
Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
Courtyard San Antonio Six FlagsR At The RIM Texas

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